First time there, I wasn’t given instruction on anything, I had to ask about everything. The kid looked barely legal and high. After given a total I asked if there was a free gram or something for first time patients and he said yes I used it for the lollipop. I said can I use it for the pre-roll and I never got a corrected total. He did not use it for the lollipop because then I would have been charged for it. This place is pretty sketchy and probably should be investigated. I opened the pre-roll when I got home and this has to be the worst quality, looks like they used trim with some weed. That is not 18% and someone should pay you a visit and test it because I barely felt anything from smoking that! And you charge the most, $10! The pipes all have some sort of flaws/imperfections. No loyalty rewards and if there is he definitely didn’t say anything about it. I’d recommend Minerva and then High Desert. This place could use better customer service and honesty and loyalty to the customers because I will NEVER go back! No wonder it’s so slow over there. It appears other people has had similar experiences on other review sites.