Uncle Herb's - Anchorage Arctic Spur

They know my spouse by name. He purchases 1/2 ounces almost weekly. Despite greeting him by name today, they wouldn’t accept his temp ID. Ridiculously laughable. Another loyal customer lost.

Came in for $13 capsules; I love the interior and layout of the displays. Budtenders we’re friendly and knowledgeable, even offering to recommend products to pair my capsules with. Great experience all around and the Lemon Ice Pucker capsules slap!! I’m currently orbiting Jupiter 😊

This picture is for the Boniface location not the arctic location. So....

I love uncle herbs! I drive across town just for the service. But tonight disappointed me. I rarely if not ever post bad review but I’m DISAPPOINTED tonight. I walked in(9:30pm-9:40pm), it was busy and I was last in line. I waited patiently for my turn to be assisted. When that time came, a female customer walks in. She walks towards the counter and was immediately greeted by the female budtender. I was like ok no big deal she’ll probably notify the female customer I was waiting first and was next to be assisted. Did that happen NO. The budtender goes on and assists her. Then when another budtender was free to assist me I brought it up to their attention, “Hey I was waiting in line first I’m just wonder why she was assisted before me?” and what action was taking? NOTHING.... he just looked at me. DISAPPOINTED! So I just asked for what I wanted and left. I am also in the Industry and never will I make a customer feel the way I felt tonight. Neglected..... What’s the point in waiting in line if your Budtenders doesn’t even bother to see who’s next in line to be assisted?