Valley Health Options

I am only giving 1 star because I am unable to give 0 stars.This is beyond ridiculous and I am beyond appalled , the way that I have been treated at this place of business today, because of THEIR mess up!! (Or should I say the dry, pick me manager mess up) I have been a very loyal customer for over 10 yrs, sometimes daily, I have been a loyal customer for longer than the dry, no personality, rude manager has even been employed by the company. I arrived yesterday asking if there were any specials on disposable vapes or flower, I was sold incorrect product, as I was sold cartridges. I went in to exchange them for the correct product today. First the manager tried to act like it was my fault for HIM showing and selling the incorrect product. (I'm honestly shocked with all the good people there how HE is the manager) Then instead of being allowed to purchase the correct product , I was kicked out for simply stepping back and asking to wait for a different bud tender since he was not willing to speak or answer any questions. I did not yell, curse, or anything else, shame on this business for having a pick me person with NO CUSTOMER SERVICE represent them, and treat a loyal customer this way for HIS screw up!!! This was beyond embarrassing and uncalled for!!!!

As a Heavy Hitter’s Brand Ambassador I frequent Valley Health Options on a regular basis. We work in the industry but at the end of the day we are consumers first and foremost and every experience I’ve enjoyed at VHO have me leaving with a smile on my face and happy thoughts. Whether it’s shopping, doing a Patient Appreciation Day, or just stopping in to say ‘hi’ to the crew, everyone’s in a good mood and genuinely happy! The budtenders are canna-experts, the managers are happy and willing to help with anything, and YOU the customer will be satisfied. Love you ALL!!! -Derya | @Derzvapor

Bought a pure vape from valley health options in Sacramento, and it was defective. Shop refused to refund me even though their receipt and employee said I could. They were incredibly rude and after contacting pure customer service I waited two weeks for an answer and finally after speaking up the customer service rep admitted they werent gonna do anything about it. Super shady kind of makes the whole legal industry look bad.

Everything about this shop is great. They have a huge selection of products from flower to Vapes to edibles, you are sure to find something great and for a reasonable price! The staff is very attentive and knowledgeable in all their products to help answer any questions you may have. I am a brand ambassador for Rad Vapes and I love getting to come in this shop for demos. Make sure you stop in you won’t be disappointed