I live almost directly behind this store. I needed something tonight so I walked over to get something. The website says they're open until 8. I got to their gate at 7:48. The gate was already locked and chained. I don't know about you, but when a store says it closes at 8 I expect them to still be open at 7:48. I need a pot store that realizes that lots of people buy their weed in the evening...
Dispensary response:
Hi, thank you for sharing your experience with us.
We’re truly sorry to hear that you didn’t have the experience you expected at Vibe By California. It sounds like what you encountered doesn’t align with our commitment to top-quality service and convenience.
We would love the chance to make this right. Please call us at 279-999-8423 ext. 555 so one of our managers can urgently address your concerns and discuss how we can better meet your expectations in the future.
Thank you again for bringing this to our attention. We hope you’ll give us another opportunity to provide you with a better experience.
Warm regards,
Daria
April 16, 2025