Planet 13 Cannabis - West Palm Beach

Bought a 1gr cart it wont thread on to a pen they see it wont thread on and wont return it or exchange it. Basically stole $40 from me and said dont come back.. Plenty of other dispensaries that treat customers right and exchange broken/none working carts.

Very helpful staff for a clueless beginner. clear menu displaying on the TVs. Great products.

I would HIGHLY recommend using your first time patient discount to try the Tikun full gram cartridges because you get $55 off a purchase of $100 or more and the Tikun full grams cost $105. The people who work here are awesome too! The only thing I don’t like is that they don’t let visitors come into the room and see the process just like every other dispensary I’ve gone to and that’s why I’m giving atmosphere 4 stars. I was thrown off when they said this. I haven’t tried any other products yet. This is my second time going but my first time purchasing. 11/25/19

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The staff is so nice & informative; it’s a small location which makes for a more personal experience; always have gotten quality products for prices that are lowest in the area. They usually have a variety of 1g carts in stock. Always a great day after I’ve stopped in!

I put in order as first time patient,with first time pt in the comments. I drove out there,50min, walked in,first thing the guy behind the counter said to me was, I see this is your first time but that offer does not apply to flower. I looked at the huge sign in waiting room again&all literature there,which said nothing about excluding flower,told him that,also that I was referred by another pt and a coworker,we work in the industry,about this deal,again he said no flower. As I walked out,the girl at the desk shrugged her shoulders and said maybe its different in their other locations,even though the people I spoke with went to this location. Also,even if that were the case,and he saw and knew i was driving out for that,I would've given a patient a heads up,that's me though. I also have patients that tell me that with that offer,they did use it on flower only. I received a msg from a Heather,I called back 3 times and never heard another word from them again. I feel it was false advertising if that&the guy should've asked a manager. He was not friendly that day or when I returned Heather's call,his response when I said I was returning Heather's call was "oh yea,we know about you" obviously it wasn't to make it right. I bought one thing since I drove all that way,but will not be returning or sending anyone I know there. There are dispensaries everywhere that are very friendly and do what is advertised,for everyone. I know we were both busy through holidays,etc,but they could've noted my account or delegated to someone who would be there.

Cute little quaint facility! I got two distillate jars on my first visit. I’ve never gotten distillate in a jar before, only a syringe, and I LOVED it! Mostly because I liked dipping my spatula into the product 😂 All the staff were extremely nice and attentive. Brittany helped me and she was SO nice and sweet. This place is easy to get to, easy parking, and they had plenty to choose from. I’ll definitely be going to VidaCann again!

Budtenders were very knowledgeable. I knew approximately how much I wanted to spend and what I wanted to try first as a first time patient. Very pleased with the suggestions and will be back!

Extremely helpful and knowledgeable!

Most educational staff at any dispensary.

Best managers and employees. Don’t go to lake worth unless you have to. It’s a shit show there. But west palm is the spot!

Great experience and concentrate options, loved the syringes!