
83 Reviews of White Rabbit Cannabis - Lynnwood
4.4
Quality
4.5
Service
4.4
Atmosphere
January 24, 2025
Awesome experience!! Luis was very helpful and friendly. Exceded my expectations with customer service. Luis was patient and made me feel welcomed as soon as I walked in through that door. He was attentive and helped me choose the right medicine for my backpain. Exceeded my expectations!Give this guy a raise! He knows his strains, unlike other bud tenders. Five stars
Fantastic Cannabis!!!!!!
Dispensary response:
Thank you so much for the review and comment! Totally appreciate the feedback. We are trying hard to separate ourselves from the pack in terms of offering unique quality products at the best prices possible. The producers you don't see everywhere else... so comments like that really make us happy!
July 25, 2023
January 23, 2022
Where do I begin? To start, there’s absolutely no order at which they have customers lineup to be helped. I was standing at the counter and someone walks up next to me who just came inside and the Budtender starting helping him until I said something. Then as I’m looking through selections I notice nothing is even labeled in a way that you can tell what type of strain it is or the weight that’s available, or the pricing. So, it takes a while to figure out what I’m looking for. Nowhere near as long as the Budtender helping me though. I bought 3 prerolls and an eighth, I was there for over 30 minutes. Also, the Budtender gave me the wrong product for one of the joints, which means that it wasn’t even stocked correctly. The joint I got wasn’t even a strain that was in the section either. Which was a GSC Extreme, and I hate GCS. Then finally, I told the Budtender 3 times I was a veteran, I never got my discount. Other than that, if you enjoy listening to people have uncomfortable conversations about COVID all while standing 1-2 feet away from you not wearing a mask, this is the place for you. I will never return here. It was an entire waste of my money not even getting what I asked for and just far too much disorder and horrible customer service. I really would like my money back, or at least the product I wanted, however that would require going back there, and I truly doubt they care.
August 5, 2022
Never a bad experience! Personable budtenders that help create a warm atmosphere. Lots of products to choose from. Been a favorite shop since it's been legalized.
June 4, 2021
quality is low and pricing is high. especially compared to their neighbors to the north
September 7, 2020
I bought a cartridge from this smoke shop. It was my first time there . Now, I never have problems with my vape pens. I noticed a crack on the side of my cart and I took it in. The owner accused me of lying ! She then proceeded to make me feel like I was nothing because she was the owner of the establishment. She said I had done something to break it ! DO NOT GO TO THIS SMOKE SHOP! I repeat! Do not go there ! This woman is a crook and a sarcastic old woman. How about you treat your customers better and not accuse them
Of lying ! I am in shock y’all! There are WAY better places to go and get what you need !
Also, the woman who checked me out “christa “ was no help at all. She had no idea what she was selling . She is just as incompetent as the owner . Over all .
Terrible shop!
Dispensary response:
We never accused you of lying. We simply informed you that you couldn't store your (opened package) carts in your purse or you would have issues. We took the return and gave you simple advice that we hoped would help. I am sorry that you feel we disrespected you because that was not our intent. It is simply a statement of fact that an unprotected cart loose in a purse stands a good shot of getting damaged. We know from experience and we simply wanted to help you avoid the issue in the future.
Please understand that we are at legal risk taking returns for any reasons beyond what is mandated by state law. Again, sorry if you feel we disrespected you.
November 10, 2020
December 22, 2020
A bunch of don't know budtenders and trying to sell top shelf that they get for a discount. People don't sell what you can't afford with the discount. So if you looking for budget bud not the spot .
April 2, 2021
prices seem high and online ordering was confusing
October 14, 2020
The owner lives, eats and sleeps customer service. The customers are everything to them. The budtenders are the most knowledgeable you will find in the business. Many people will only come here because they know it is honest service and they will be taken care of.
Dispensary response:
That is an amazing compliment! Thank you so much and please know that we will never rest on our laurels. That just means so much to us and anything we can do to improve service or selection please let us know. Please say hi next time you are in so we can thank you personally!
November 10, 2020
October 13, 2019
I really enjoy this place! I originally stopped by because out of all the dispensaries near me...White Rabbit had the cutest logo! But the reason I keep going back is the friendly staff, and welcoming atmosphere! I'm really awkward when I talk to people but they've never made me feel dumb or whatever. They have a great selection of some REALLY good weed too, which helps.
Dispensary response:
Thank you for the great review! Glad to hear the logo is inviting.. Just like Alice in Wonderland... who wouldn't want to follow a White Rabbit right? The comments for our staff are really appreciated since that is something we strive for, great customer service!
November 21, 2019
April 28, 2019
Every person who works in this shop is super friendly, knowledgeable, and attentive! I highly recommend White Rabbit to everyone who’s seeking a uniquely tailored experience. Just tell them what kind of effects you’re hoping for and they’ll help you personally select the best strain to meet your needs! Literally everyone in there truly loves to help, and are happy to entertain your questions. They also have excellent selections of glass, edibles, drinks, tinctures, and vapes! Seriously I don’t know why any other dispensaries exist!
Dispensary response:
Thank you for an amazing review! You cannot pay us higher compliments! Please let us know if there is any way we can make it even better and please say "hi" when you are in next time so we personally thank you for the awesome review!
June 9, 2019
November 9, 2017
I just logged on to look at their menu only to see the crazy review by BrittsBuzz. It's a small store so there is no way to miss the ATM in the Lobby. I've used it several times. Also, I shop the stores in the area and find them to be comparable in price. They are my favorite store cuz they are so helpful and look for organic weed.
Dispensary response:
Thank you for coming into see us. We thank you for your kinds words. If there is ever anything we can do to improve your experience, please do not hesitate to ask.
Sincerely,
The White Rabbit
November 11, 2017
November 29, 2018
I have shopped here in the past and the experience was great but this last visit was stellar. I had been in to the shop a few days before and they were out of a product so I purchased something similar to get me by. The Budtender on duty told me there was an order coming on Wednesday (11/28) so I called to make sure, and, lo and behold, the product was back in stock. I hightailed it out there immediately and Bruce worked with me on my order. I truly believe he provided the best customer service ever received in any of the shops I've visited since WA State legalization. Thank you, Bruce, for going the extra mile. I will be back to White Rabbit Cannabis, guaranteed.
Dispensary response:
I will let Bruce know - thank you for the amazing compliment!
June 9, 2019
December 29, 2018
What a great place. Super friendly, my bud tender was super knowledgeable. I didn't get his name (50s w long hair) but he really helped me with the wide selection of 1 to 1 cbd flower they have in stock! And he took the time to talk with me about mixing strains and other stuff. I wish he had more time cuz I know I could use th knowledge. It's a little farther from my house but I think I've found a new place to get my medicine from. Thanks White Rabbit.
Dispensary response:
I think you might be referring to "Caterpillar" - he knows his stuff and truly cares about the medical aspect so he is great to talk to. Thanks so much for an awesome review!
June 9, 2019
July 26, 2019
White Rabbit is the Cheers of the Cannabis world. You feel like family walking in and definitely feel welcome to come back soon.
Dispensary response:
Now that is an amazing compliment! Thank you!!!
August 19, 2019
October 14, 2017
White Rabbit is the Gold standard of all the Shops in the area.
These guy's are the best treat you right friendly and easy going no stress.
other shops are very uptight don't get it.
Dispensary response:
Thank you for the kind words and stopping by to see us. If there is anything we can do to improve your experience, please do not hesitate to ask.
Sincerely,
The White Rabbit
October 20, 2017
September 22, 2018
This place is absolutely dope!! (see what I did there?)
Seriously though... go here. Great selection that rotates and awesome people. Seriously. Everyone is nice, knowledgeable and helpful. Make the trip from Seattle. It’s worth it.
Dispensary response:
Thank you for your awesome review and for taking the time to get up this far North. Going that extra mile inspires us to go that extra mile for you too!
June 9, 2019
July 27, 2019
Love this place
Dispensary response:
Thanks! Please let us know if there is anything we can do to make it better, service-wise, product-wise, anything.
August 19, 2019
March 18, 2018
The bud was decent and but the budtender that helped us would not stop talking, he over explained everything and was very condescending, he must of been high or something cuz he had us there for like 10 mins just “educating” us about shit we didn’t even ask about. Total know it all... we needed to by bud not a life lesson.
Dispensary response:
Sorry to hear you had that experience. Since I don't know specifically whom you are referring, we will spread the message store-wide, so many thanks for the feedback! We are always looking to improve our customer experience and we welcome the critique, even when it is hard to swallow. Of course, we don't want any customer to feel condescended so that is a major point to address immediately.
Hope you will stop by again and let us prove that we took your words to heart!
March 19, 2018
February 9, 2018
I joined leafly just to praise the staff! I came in and had some issues woth my id requiring me to come back twice. All 3 times i was there the staff was extremely friendly and kind. Once the problem was solved they helped me find what i needed! I am disabled and was worried that i wouldn't be able to get what i needed and they helped make that happen! Thank you all so much for your courtesy and help!
Dispensary response:
Thank you so very much for your kind words Yourscottygirl! We are so happy to hear that the staff was able to help. If there is anything we can ever do to provide you with a better experience, please do not hesitate to ask. We appreciate you taking the time to come here and let us know how we are doing! Once again, thank you!
Sincerely,
The White Rabbit
February 18, 2018
October 1, 2018
bad experience else where brought me here... nice people.... small and unsafe feeling building late in pm... good pricing
Dispensary response:
I thank you for your review. Your complements are much appreciated and your criticisms are well taken. While we can't do much about the size of our shop (we prefer to think of it as cozy) we are concerned that you feel unsafe and I want to assure you that our customers safety is of the highest importance. We keep the parking lot well-lit and of course there are security cameras all around and we are proud to say that we have never had any issues.
If you have any suggestions for how we can improve the experience and make you feel more comfortable then we certainly would appreciate the feedback. Also, we are always seeking to improve our quality and want to offer the best of WA producers, whether it is our top shelf or our lower priced brands. Let us know if you have any grows or processors to consider. Thank you again for the great review and for the constructive criticism.
Sincerely, The White Rabbit.
October 2, 2018
March 10, 2019
Very friendly, helpful service for this newbie!
Dispensary response:
Thanks! Glad we could help and always glad to welcome newbies to the wonderful world of cannabis!
June 9, 2019
June 6, 2018
Oh the good old days. I went to the White Rabbit expecting to find the same 22 year old "Know-it-Alls" that work at so many of these places now. I was very surprised when I met "Abby" there who greeted me and made me feel at home with a great smile and warm welcome. She also knows a TON about CBD's and the medical benefits of cannabis. I was pleasantly surprised by her knowledge and friendliness. I will be back. Well done White Rabbit
Dispensary response:
Thank you so much! I will pass along the compliment to Abby. We strive for all our crew to be respectful and knowledgeable - we never want to end up like the way video store clerks used to be. ;-)
June 6, 2018
November 4, 2018
Ever time I have been in there, I have been treated with respect and given great advice on what to use!!!
Dispensary response:
Respect is our highest priority! We never want to talk down to customers or assume what they know or do not know about the products. We just want to make sure everyone gets treated with the highest standards of customer service and helps find exactly what they are looking for in terms of product. Thanks for an awesome review!
June 9, 2019