Great dispensary. Awesome friendly staff.
80 customer reviews
was given the wrong order. Then was not given a refund but store credit that doesn't even cover the taxes on my next visit. it is kinda a far drive would be nice if they cared more.
I am an patient at this location. Where is the variety of flower especially indica for patients? There seems to be only 6 or 7 types of flower posted on this site and none of them are indica. I can view the menu through both this leafly app and through email. Every time I am on either, there is nothing to offer in flower. Is there another website available for me to see the variety of products available or should I just go to dispensary much further away that has variety for its patients besides just for veterans? I really loved coming here but it seems since Recreational started it has really changed and things are not readily available like before. The quality is not as great as it used to be. The service is always friendly. The atmosphere used to make me feel like home but now it feels strange these days.
I'm really unhappy with the selection that they have lately and when I finally do see something that I like is out of stock right away. how am I supposed to treat my medical condition if I don't have anything to treat it with. I cannot afford to settle for what they have at the time
I've been a patient at WCC since June 2016. I used to love this place. I still love many of the people that work there, however it's lost it's personal compassionate side. Management is not compassionate or caring like they should be. Example. I placed an online order for pick up, but due to new hours i didn't make it there in time. No problem the next day i go online top place an additional order since new items were added to the menu. In fact, i added two new orders. Mmt total was over 475 dollars. I get there and the security staff is like 10 people deep all bombarding you with questions and directions. I give my id and try top pick up my items... well the first order is cancelled.. the third items are cancelled and for whatever reason the second items are ready. i politely ask for all items and i am told i can't get the items i ordered. WTF... The district manager appears and explains to me that although i did receive text telling me my items are ready.... they choose to cancel my orders. I wont be permitted to pick up any new items beaides the two they choose. I explained to her that was bogus, rude and not a good business practice. Sheer argued but eventually sold me the items i requested. Such an unnecessary harrassment and sour taste to what usually is the highlight of my day seeing people that are known for giving personal compassionate customer service. Candice, Star, Dave, Kevin... still gets great marks for knowing how to treat you right. Secondly, the selections are so limited now... It's not much that can be done by WCC. I think they need to keep the family feel for their patients. The relationships matter to the patients.
Although my first time in a dispensary, the experience was strange. Seeing pictures from dispensaries in Colorado I was expecting more of an adult candy shop type. This was more clinical and I get it now. Transforming from medical to both medical and recreational will take time I’m sure. Quality products, knowledgeable and friendly staff. Atmosphere just threw me off.
They carry great products and services is fast and friendly. However, I have one issue. Several times I have visited and they either closed early or closed recreational sales early. They need to learn to remain true to their business hours. I called about 2 hours ago and asked what time they closed to recreational users. I was told 6pm. I call awhile later to make sure before I went and lo and behold, they are closed to recreational users. Again, stay true to the hours you have posted on your website and stores. I get that there is a high demand but it really is your responsibility as a business to make sure you are able supply that demand.
Really good as a medical patient since November, I like to online order then pickup like 30minutes later. So far it has been a breeze for me to get what I need. Has enough of what I want to smoke, sucks that there’s a 7g purchase limit and I have to keep traveling back often but I will deal with it until the recreational buzz settles. Good service good prices glad I’m medicinal. Thank you!