Zen Leaf - Germantown

I was a little upset that when I went to the Germantown location, I was told by your front desk that you can accept paper IDs from the DMV, but I called corporate just to make sure we were all on the same page and they told me that you don’t accept paper IDs. So I’m just frustrated because every time I come to Zen leaf, I either have a good experience or a bad experience and I just don’t think that it’s fair to me if I keep coming here to spend money, which I will always do, but if I have a bad experience, I will also put in a bad review.

High quality, but you can find good quality everywhere. This is one of the most expensive dispensaries I’ve ever visited. Ended up walking out and going elsewhere bcs the actual prices in store r not wat was advertised on here, which has been removed or changed to watever percent off “apparel” after I let everyone in the store know. Prob shouldn’t have handled it that way but I was upset. Especially after the guy behind the counter admitted they do it as a tactic to draw in customers not actually honoring a single deal or discount they advertise. Or there will be a discount just a fraction of the posted discount. Worst dispensary I’ve ever stepped foot in, by far, hands down. I hope they change bcs it has potential. But they don’t do proper business. I buy an oz a week to smoke. These days sell to ignorant new comers that just don’t know any better. I can’t afford 500 dollar ozs

Zen Leaf isn't a bad store. The people are mostly friendly and try to be helpful. That said, they seem to have an issue with keeping supplies stocked. For the first four months or so since recreational was made legal, they just weren't keeping up supplies, even Varano which is their parent company(!). I would prefer a little more brand/strain variety, since many other brands have nicer/larger buds. As for discounts, they almost never honor their Sr. discount. If you do have a coupon, it takes about 10 minutes or so to find someone authorized to punch it in. In the meantime, the line behind me was getting long. I've been going to Zen Leaf for the majority of the time, because they are less than a mile from me. I need to rethink things a bit.

Bud was pretty mid, but charges top shelf price. Always have to wait atleast 30 minutes for recreational. They have it set up so stupid! One line for rec but if a med customer walks in they get preference so it takes even longer. Def just try another dispensary

Always a great experience here. The staff are always helpful and friendly and the stock is reliable.

They have a super nasty male manager that needs serious help with how to speak respectfully to fellow humans. Dude had a chip on his shoulder and he was going to make it my problem. Reporting the whole business after no follow ups through phone or email were returned. They have made their stance clear: they are a recreational shop and don’t care about their medical patients anymore

I went to Zen Leaf to pickup a particular Verano cart I had been having a difficult time locating. I was expecting to grab my online order and jet, but instead received an education from Sam. I am glad I did. I only recently received my prescription, and the only other dispensery I'd been in had the atmosphere of a head shop. This place is clean, professional, and I felt like I'd had a consult with a pharmacist. I was allowed to take photos of educational sheets on deciphering the codes...terpenes and uses as well as the cannabinoids to target my symptoms. Thanks, Sam!

One of my favorite smoke shops in MOCO. Staff is super dope and Quentin is my dude! He’s able to speak accurately and intelligently to various strains, terp content, and flavor profiles. Give that man a raise and keep my wife’s name out your GD mouth! ✌️

The staff is GREAT always happy always nice. I've visited other places but now I only go here. Top notch atmosphere although a TV would be nice while waiting. Thank you for helping a handicapped person at checkout. Safety is important to me and I feel safe coming here. 🙂🎸🍕

great staff, and lovely spaced out location! brightly lit and very cleanly organized to display many of their cool products aside from the medicine! also: great selection of medicated products of all varieties! i personally am impressed with the selection of quality flower and concentrates!

I recently visited this location. It was the first time in my life going to a dispensary. I must admit I don’t know much about cannabis and I was a little nervous. From the moment I open the door and walked inside they made me feel welcome. I don’t know the names of the two young ladies and the really cool guy in the front but they were very nice and patient with me. Once all my information checked out I went to the back where I met Sam one of the patient care advisors. He was so helpful and very knowledgeable he explained everything I mean this guy was an Encyclopedia he knew all products,what they have, what each product is use for and the difference between one and the other. Honestly if I had a business I would love for a staff like this to run the place. Thank you to all the staff for making this a very Pleasant experience props to all of you especially Sam.

Had the pleasure of working with Ginko. Great experience! He was most insightful and polite. But then again, I never expect anything less from Zen leaf yeah.

Zen is the best!!! I am a frequent patient and every visit is a pleasure. The staff are friendly and professional. Ben gave me the exact advice I needed on the phone. Then when I can in I was helped by Sam. Sam is amazing. He is so smart and nice. I was able to make a decision with no doubt. I was also helped a few days earlier by Joey whom recommended product I never tried and it was on point, then helped by Quentin who always has a smile. I am loyal and will only go to Zen!!!

My name is Chris Manley and I just became a patient. ZenLeaf is right down the street from my house so I wanted to try them out. Before I went I called and the young lady at the front deak remembered who I was because of my voice and I was amazed. Then I met Phil I believe and he along with everyone else was very nice, helpful and knowledgeable and th as t also amazed me because I felt like I was in school all over again. Sam is the man because he broke down everything that I needed to know to get started with helping with my muscle spasms and he walked me through the dispensary explaining just about every product available. Sam schooled me and it was all very grest information. I will go back again and again, thanks for all of the help.

This is THE dispensary experience you want to have in Maryland! The staff works with each patient to find products with specific terpenes to help with whatever your symptoms may be. They also walk you through not only the buying process in MD but provide useful, concise, educational information about weed for newcomers (and they won't let you slide if you're already a stoner). I worked with Sam a few weeks ago; he was awesome and helpful (and cute). I recommend this place to everyone, especially those who have had bad experiences in local dispensaries.

Great experience! Fantastic customer service for the moment you walk in. The young man(Quentin) at the counter who help me was very knowledgeable. I will definitely be back :)

Visited ZenLeaf this week, and was super anxious going in, as this was my first time at a dispensary. I was warmly welcomed by staff at front desk, and was given a new patient folder full of information. Vince was great, and helped guide me through all of my questions and concerns. This is a very nice location & would recommend to anyone.

Thank you so much to your team! Excellent service. Much love and stay safe! You are appreciated. Lots of positive things but most of all how kind everyone was especially during a chaotic time. Grateful for being able to get my medication 🙏🏼

This is the first dispensary ive ever visited. I was treated amazing and all of my questions were gladly answered. Great selection. The entire staff made me feel welcomed. Vince and Phil were awesome as-well! Highly recommend

I don’t know if this is due to the COVID 19 rules and restrictions, but once I arrived, it took 20 minutes for someone to bring my order out to me.

Fast, friendly service and welcoming atmosphere! My Care Advisor, Sam, suggested some great add on to what I had already planned on purchasing. Definitely would recommend visiting these guys!

Every dispensary in Maryland uses the same suppliers. Quality of a product is a BRAND issue, not a DISPENSARY issue. The array of items available at Zen Leaf Germantown is immaculate. There are so many different items to choose from. Their weekly deals seem to be consistent, so if you miss a deal one day, it'll most likely come back around next week. The service is great. Everyone is in a good mood, well versed, and patient. The staff WANTS to be there. You can tell everyone is where they want to be and it reflects in the work they put in. <3

Terrible prices, unknowledgeable bud tenders and staff. The first visit was confusing, mainly since the menus are unclear, pricing/discounts never explained the same by 2 coworkers. Being a new addition to the community, maybe Zen Leaf could be expirencing growing pains. However, the competition in this area is fierce. Oddly enough, the front desk staff provide ZensLeaf's great service and provides the only positive atmosphere in this location. Products are on par, just overpriced.

Big thanks to bud tender Sam who very patiently walked me through the use of the Evolab refill system for my favorite strain Montana Silvertip.