Zen Leaf - St. Charles

Very nice customer service is great

Ive been a patient 6 months now and they've been hit with a shortage and all the changes of the new year of influx of new patients, and expansion attempts, and are doing the best they can from what I see. I just wish prices weren't creeping up since I started.

Tori and crew are very helpful. Very comfortable the whole time there

Damar h and Sam kno they’re weed

Very knowledgeable staff and great selection of product.

Staff is phenomenal and educated on the products and the atmosphere is always pleasant and chill.

Courtesy and and good service

ZenLeaf is a Family to me, every Bud tender knows me by name and we all follow each other on Social media. I review Strains on YouTube and my dispensary loves me and I love going. I couldn’t imagine going anywhere else as my house Dispo.

best location staff is the best menu is always up to date love that it's not rec medical patients first yaaaaaay I recommend everyone here if you don't no zen then you should come others stores can't keep up like zen has in 2020 I hope it stays that way never had a bad day at zen leaf you can feel the love in the store

If you are looking for a dispensary that reminds you of a fun loving frat house, this is the place for you. If you are looking for a dispensary that is focused on helping sick people find relief with the use of medical Cannabis, I personally believe that you would be better off going to another dispensary.

Although the bud tenders are very good people. Corporate Zen leaf is not. They talk about medicine and patients but when there’s the worst flower shortage in the state they jack up all their prices and completely screw over their customers. It kind of reminds me of the guy with the EpiPen’s and takes advantage of people who are in need. They go out of their way to rip you off at any chance they get they will nickel and dime you literally to death. $70 eighths of flower, and $70 grams of concentrate for medical what a bunch of A**holes!!! They lie about everything. I would look elsewhere.

great spot. plenty of parking.staff is very knowledgeable and helpful.i was surprised! no line to wait in.

Placed my order got a confirmation email on order then get a phone call with an out of state phone number telling me to call back and schedule pick up time orders message stated no orders filled without pick up time said to call back on local number now but no one answers. Nothing on website when placing an order very unprofessional!

Amazing

I switched to Zen Leaf because they had a product in stock that I needed but I should've changed years ago. They were amazingly nice, quite informational and carry quality products. I highly recommend them!

Zen Leaf went out of their way to assist me during the entire process of getting my Illinois medical card. From lists of paperwork needed to actually helping with the online registration. Many thanks to Joanna for her help and never ending patience. Once I had my medical card I was given a consultation by one of the Zen Leaf staff and some advice on my first purchases. I picked up four items to try, two of which they suggested. After a few days of experimenting the two that Zen Leaf suggested were by far the best for my medical needs. Thanks to Scott for all his help with this! Helpful staff, great selection, reasonable prices and sales.

Without opening the container, I saw that there was a human hair in the container. DISGUSTING. WOW. I am SO disappointed. NEVER has this happened before. If this is a MEDICAL product, there are NO exceptions by any means for a hair strand to be found laced in this flower! GROSS!!!

Great medicinal dispensary with extremely friendly and knowledgeable staff.

Very nice facility, very attentive and helpful staff but the menu is severely lacking. I have experience with a previous dispensary in the area and their menu was at least two times bigger. Their cartridge menu is a joke. $70 for 500mg and I’ve regularly spent the same for twice as much at the previously mentioned dispensary. Aside from the lackluster selection, it’s a very nice facility with great staff.

Not open for recreational

Love the peeps, love the products!

I'm really dissapointed in my experience at this clinic. I came in expecting them to have some working knowledge of the 40 medical conditions approved by IL, and be able to provide specific strains to help my symptoms. They had no idea what mine was, and have offered nothing that has helped. I've had to do my own research and they don't carry any of the strains recommended. Go elsewhere.

Friendly and helpful staff. Great product selection and quality.

I just recently got around to renewing my card and I was a patient back when the program first started. When I arrived I was greeted in a very professional and friendly manner by each member of the staff. I had no clue that this location was once Healthway Services which I had been to in the past until one of the employees mentioned I was in the system already under a different QP (it changed when I renewed). Even with a rush of patients I was tended to quickly and was even given a $5 coupon for when I return. Excellent service. Excellent selection. And much better prices from what I remember in the past.