F........0

This case is great at first, but after a few months the zipper breaks. I went through 3 of the cases over the course of 16 months, opening/closing it 4-5 times per day. After about 3 months the zipper starts to stick in the top right corner. By 4 months the zipper breaks completely, pulling away from the case before jamming. Luckily they have good customer service, and provided me with replacement cases when mine broke without issue. But, after the 3rd case broke I decided to ask for a refund. Unfortunately, it had been too long since I purchased it so they weren't able to give me a refund. Instead, they offered me one of their other products as an exchange. I took the (more expensive) $100+ smell-proof backpack. Hoping the zippers on those are better quality.