S........a

Great service and great assistance

Line is quick and the med/rec process is pretty smooth. SADLY NO DEALS FOR MEDICAL UNTIL FURTHER NOTICE!!

This place is really nice inside...but not so great 1st time experience. They messed up my Leafly order then asked me to come in to fix it. When this a 45 minute drive from my home and to come back and potentially wait on behalf of their mistake is astonishing.

The only dispo with NO DAILY DEALS DURING A TIME OF CRISIS!

Huge disappointment is an understatement. It all started in October as I had not had the opportunity to make stop at the holistic Center, and was in the area so gave them a shot...I don’t have many if any at all but one thing I will regret is ever going here. In October I had purchased two grams of concentrates, and some flower which was short and happy to have them confirm in the shop before leaving. As these particular grams were the last of the batch so the I snagged them. I was assured that no weight had been loss, knowing these were displays and opened and closed who knows how many time to show off to patients. Again they assured me no weight was loss and would not confirm. Upon arriving home; I immediately weighed them out and found one to .3 short, almost a half a gram....mind you I just purchased the most expensive two grams in the store. As we all would expect them to be on point, this was not the case...so now I have flower that’s been shorted and concentrates. I called them immediately and explained that one of the purchased concentrates was short. They apologize and express that “you can purchase any gram in the store for $30”. As a connoisseur, this was everything I could dream of and couldn’t wait to purchase something special to make up for the issue. THIS WAS NOT THE CASE!! Keep reading! January 7, came around, yes almost 90days later and finally my patience has paid off and they got a fresh drop of some rosin. I would wake up everyday and check Leafly to identify if they had something I would be interested in. FINALLY! So that morning, I set me alarm and placed my order upon the store opening. It became later in the day and living almost an hour away I wanted to ensure that all was well and that I wouldn’t be driving all the way there with the expectations of leaving with my “any gram of concentrate for $30”. So as any intelligent person would do...I called, and spoke with a manager. She has confirmed that the note was on the account “Any gram of concentrate in the store for $30” and that I was good to go using it on my online order/selected gram of concentrate. The time has come, 54 minutes later and I have arrived at The Holistic Center...wow looks fancy now a days...not like a tax office. I check-in...all is going well at this point. They call me back and we begin to review the order, she tell me the total is $86.something, and I explained there’s a note on the account. After explaining there’s a note and confirming, she must “confirm with the manager”. At this point, I’m starting to get concerned that they’re about to go back on everything. The manager Mikayla approaches and is very sweet but proceeds to tell me that “she can not discount that specific gram and that she did not know why I was told that early” at this point I’m remaining calm as what I have not told you is 24 hours earlier I was in the hospital with walking pneumonia and that I have not left my house since being home from the hospital. I mean I wait 90 days, and drove 2 hours there and back.....only to be told that I have to get something else. I’m not asking for anything for free but discounted $40 dollars, as their “ first time patient” discount is BOGO on anything in the store...so don’t tell your patients you can’t discount specific brands. There was absolutely no compassion and they wanted to assure me that they would take of care the situation by discounting me on 2 grams. That’s not what I was interested in, it was like a smack to the face. I truly would never recommend any one here as they can’t even stay true to their word. In their mind... as long as I left with product, the issue was resolved. They don’t care that I waited 90days for something to drop, not that I drove 2 hours with a fever, not that told me 4 hours before that everything would be “Good to go”. I wish they would have stuck to there word and it shows you that they could eat money for their mistake. Shows you holistic is for profit, who cares what we tell our patients.

Always seem to disappoint...my 1st time I walked out, came back a couple months later and it was okay...but then come in for today and don’t have a few items listed on the menu, such a let down.

Great prices and easy to find.

This was my second time at this location, and most likely my last. It started with the ATM, but rather than expressing that debt was accepted for the same fee of $2.50 they receptionist watch me struggle and didn’t have any clue on why the ATM was not working. Then after being called back I had asked what the daily specials were and the bud tender was unsure and recommended signing up for the daily deals text message...which I agree is helpful but I am here now. Pulling the deals out of the bud tender was like pulling teeth with tweezers. Finally after we had figured out the deals, I selected the items and was on my way. At this point I just wanted to get out of there.

Great experience in waiting room, easy check in for FTP.