T........l

I placed an order online around 12:45 p.m. The system would not allow me to log in so I used an alternate email address but the same phone number. At 1:10 PM, I called because I had not gotten notification my order had been placed or accepted. The employee who answered the phone said it had arrived but the shop was busy. When I arrived at the shop, I waited for about 30 minutes before the budtender arrived to my car. I still have not received confirmation to the phone number though I did check in with the number provided. When he arrived, he stated he couldn't remember how much my order was (but since I had placed the order online I had a general idea of the price so I gave him the cash money as a courtesy so he did not have to walk back into the building, get the order, walk back to the car, get the money, and walk back to make change). He asked to see my ID. But at this point I couldn't find my wallet. I stated at least 3 times I could not find my wallet while digging through my purse. He stood there looking at me and so I politely asked if he could return to see the ID. He continued standing there. I repeated my request. He then proceeded to make it seem as if I did not want to show him my ID when in fact I told him at least 3 times I couldn't find my entire wallet. With him standing there, I couldn't even get out of my car to look for it. I found it on the steering column, in plain sight for someone standing outside the car. At that point, I decided I had been automatically profiled, stereotyped, and misjudged. I asked for my money back and went to another shop.

I received an email…saying there was a free something or other…I went in store and was told it was a “deal” that wasn’t offered at the time I was there. I still went through with my purchase even though you had to read the small print on their offer which means I got got off course. Not to mention they were really unorganized. One budtender kept getting me confused with another client which resulted in me having to repeat myself multiple times since they didn’t enter my information in when I arrived. I highly do NOT recommend.

I used to *love* coming here; the staff is friendly and helpful, the prices are right, the location close to the area I frequently, and the product Fire. But since they’re med only, they only do curbside. So, since the process was so involved and quite frankly not easy at all, I probably won’t return.

Every year, I share my birthday with DHC! They make it worth it every year. Usually, it’s that one visit that gets me coming back to them again and again for months.

I stopped by because I have a migraine forming. I can’t even tell you the name of my bud tender because he didn’t introduce himself. He did comment that I haven’t been in a while (it’s probably been a year or so). And then misquoted a price. Instead of finding something I wanted at a price I could afford he offered something completely different. I took my money off the counter and said I was gonna go ahead and leave...he repeated my question then said okay so I left.

This is probably my favorite shop in the city. The prices are reasonable and the product is good. But the ladies and gentleman who work here are knowledgeable, polite, friendly, and all around great. It has a familial vibe too. And the visual appeal is A1!

Listen y’all... I have struggled with a high tolerance for months...nothing I’ve tried has gotten my usual head high. I saw Amy, who didn’t give me good service in DECEMBER. Not only did she remember my issue (pain) she got me some amazing stuff that gave me a nicer head high than I have in a while! I am feeling very nice and pleased with my experience.