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Now that I've COOLED DOWN!! I will write a review. This was the result, of my first visit. On that visit I was met with respect and up front policies of the dispensary with a smile & greet… But I was waited on by a what I found out later was a Brand new bud tender, that was not fully knowledgeable of all the products. I made a donations for the R&R product, 500 mg active THC Hash Oil, Indica Tincture as a replacement for the O-Pen ver.cartridge Oil, to a refillable oil Pen. R&R Donation was $40.00 + tax, I received no effect of med after 3-refills in my vape system, I was very up-set, I went & picked up another O Pen cart. From another dispensary center 4-days later donation was $54.00. Now I'm Happy, but I've got to share this Product flaw with the "Green Cross" …. So I return with all my products and receipts to show the seriousness & Proof. This was not for a refund but some concession was expected as I was ready to leave the Remainder of the product (1.0z.btl) For testing to help the dispensary prove to the 3rd. party vendor they use that the QUALITY WAS BAD!!! When I voiced this to the More Experienced bud tender who was also present when I made my orig. purchase and after explaining that the mistake was on the New unexperienced Bud Tender She knew first hand because she uses both but for different reasons. Shows empathy, and honest understanding of the problem. But when she starts to explain this to Management, (Didn't get his name-but spoke with a accent). Starts going down this defensive explanation road that they can't refund or Guarantee anything…. Well I was finally INSULTED WHEN OFFERED A JOINT FOR MY TROUBLE…. I too am a patient at another dispensary and accustom to better ( I just happened to be in the area & this was closer to home !! BUT NEVER AGAIN I will not return… I'm a 64yr.old Afro-American, This Gentleman made me fill as if he thought I was Stupid & My Black Ass shouldn't be shopping in his store….. just saying people of color…….