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This was my first visit to a dispensary, and this facility exceeded my expectations. Upon arrival, the receptionist staff was very pleasant and entertaining. After being brought back, the receptionist gave me information and background on the company and their achievements. I had a very short wait prior to meeting George. George was very knowledgeable, informative, and caring to my medicinal needs. The only process improvement I would suggest is making the hybrid strain ratios available, either on the patient labels or on the website. George gave me all the information regarding which strains to use depending on how I wanted to function during a specific duty (e.g. Sleeping well vs studying); however, by the time I got home, I didn't remember which strain did what. I would have found it more helpful if the ratios accompanied the patient label, for example, Orange Cookies are a 60/40 indica/sativa split or Hell's Fire is a 70/40 indica/sativa split. As far as change management within a company is concerned, I'm not sure if this information on a patient label would be a desired demand vs the cost to make such a change. Ultimately, I plan to visit this company again at either of their facilities.