3Fifteen - 8 Mile & Lahser (Medical)
8/1/2018
I placed a online order for a Twax Bar. When I picked up my order I didn't check the bag until I was a little down the road. I opened the bag and it was the wrong item, they gave me a Peanut butter bar which I'm allergic to. I went back only to be told that it was the wrong item and they were out of what I ordered so they put the PB Bar in instead and that they couldn't give me my money back. If it was my mistake I could understand but the bud tender clearly stated it was his fault and wanted to correct it. He called some guy over to help but he refused to return my money and start stating the no refund and the check your bag before you leave the counter policy. They offered to give me something else or a credit. I'm upset because it wasn't my fault for their error AND the counter for online pick up had NO posting for any policy which I stated to him. They even called earlier to confirm the order, they could have told me they didn't have what I ordered then but no they were deceitful. MY ADVICE, CHECK ALL YOUR BAGS AT THEIR COUNTER! It's not like I went in there just for that. I spent 170 dollars in there only to be treated like I was in the wrong! If you dont want to give people their money back then tell your budtenders to give the CORRECT merchandise!!! VERY DECEITFUL PEOPLE!! And to think they used to be my second favorite. I will return for my 10 dollar credit and that's it.