Friendly and knowledgeable staff. The lines aren't too long of a wait.
DISPENSARY
MEDICAL
Alternative Therapies Group (ATG) (Salem - Medical)
Ratings and reviews of Alternative Therapies Group (ATG) (Salem - Medical)
(1 ratings / 355 reviews)
4.1
Quality
4.1
Service
3.8
Atmosphere
Reviews 145-168 of 355
A++++++++!! Will be back soon! Can’t wait to see the upcoming changes!!
The dispensary is easy to get to in Salem. The flower is often dry and I find the cartridges we're really hard oil. The prices are high and very limited selection of Edibles. it's okay for a pre roll.
This is my go to dispensary. The staff is very friendly and knowledgeable
great products, friendly staff, and timely service, everything a customer could want.
excellent products.I love this place.
the new bakked cartridges dont work, they dont pull, cant get a rip, i was very disappointed. and what ever you people at ATG are putting on the flower you really need to stop, i believe its a sugar alcohol that would explain the sweet taste on all your strains.
Dispensary response:
BostonStoned978, this is absolutely false. Please stop posting this kind of misinformation. It is not fair to patients who rely on our medicine. We are in a very tightly regulated environment which involves testing by independent agencies.
March 20, 2018
good people and good product!
I loved it there!
Everyone is always pleasant, good selection
They have Good buds
Great products and great staff!
Everyone was very friendly.
Love it. Frequent flyer.
Best bud around
Hey ATG, are you going to recall the product you sold to patients that failed the Channel 5 Investigates program that was just on TV? And why wouldn’t you let me return the product I bought from you that failed that testing? I do NOT feel safe purchasing from your dispensary anymore. Also, why did you have my previous review removed? Was it because you don’t want word spreading that you were actively selling dirty cannabis? It’s not fair to anyone that you’re trying to sweep this issue under the rug. Id love to have all of the above questions answered. But if not, I’ll have to ask them again on a more public forum.
Dispensary response:
Dear TheAngryFoot,
We can understand your concern regarding the recent report by Channel 5. You can feel safe purchasing any product from ATG.
ATG product is tested by certified, independent laboratories in compliance with the State of Massachusetts Department of Public Health protocols. Every product is tested by at least one certified laboratory and sometimes two. We often go above state requirements because we take patient safety very seriously.
Following the Channel 5 report you mention (where one lab, but not the other, failed a sample) we suspended sales and ordered multiple immediate re-tests. We had additional testing done by two separate, state certified, independent testing laboratories (CDX and MCR). Each of these labs conducted two tests each. Each and every test result confirmed the passing results of the initial test. All samples passed with flying colors.
Why the discrepancy? Something to keep in mind is that the Channel 5 samples were obtained and transported by a patient with unknown experience or certification for handling laboratory samples. Test results are easily tainted by mishandled samples. We do not know what rigor or care those samples were given after they left the dispensary. We do not know what, if any, protocols were followed to preserve the chemical and biological composition, or chain of custody of the samples after they left the dispensary. We do not know what steps were taken to mitigate the potential for contamination of the samples.
While we agree with Channel 5's conclusion that there is room for improvement with the State's sampling protocols and lab testing methodologies, we are confident in the quality and safety of the products we sell at ATG.
Dispensaries have no power to remove or alter any ratings or reviews.
We do not discuss patient-specific interactions on this or any other forum. We invite you to call or visit our dispensary to discuss your specific situation.
Thank You
April 12, 2018
gteat service .great peoduct
The staff here has been wonderful and very informative during my process of learning about medicinal marijuana and what works best for me.
Amazing! The best dispensary i have been to yet, they have amazing staff and amazing products. a huge variety of concentrates from shatter to co2 to distillates to these new ish carts tjat are amazing. i highly reccomend going here if you haven't yet
First time there and found the sales people friendly but after leaving found the two cartridges had large air bubbles causing no vape or smoke. Sales didn't inform that cartridges should be stored UPRIGHT after user. Also if bubble occurs, you can remove by 'burping'. They made good and replaced carts. They state it's a new product and want to hear all comments about them. I am a new medical user and they need to provide more info to us rather than just selling.
Dispensary response:
Paradio, comments like these are helpful for us, so thank you for posting. We'll get the word out to our staff and include this in the next training.
March 20, 2018
A bit disconcerting at first...I am new to the whole MML scene and I was surprised at all the security and RMV look and feel of the place...but all of the employees are very friendly, caring and knowledgeable. I have recommended this place to several friends
Dispensary response:
Dear lucyclem, thank you for your review.
April 12, 2018
I like the new Ish cartridges, they are cheap, smoke nice, taste great and are way, stronger than the regular plastic openvape cartridges. The dabaratus and pure oil is very nice, tasty like the craft reserve and the price is decent. It would be nice if they could bring the price on craft reserve down a bit more especially the 250mg carts seem a bit high priced.
Dispensary response:
Thanks renhoek420. I'll bring this feedback to our team. Appreciate you taking time to leave a comment.
March 20, 2018
I'm good. Needs a massive makeover, from the place, the staff and mind set. Reminds me of a highschool cafeteria, metal detectors and all.
Dispensary response:
Sloone, thanks for your feedback. We've really been focusing our efforts to providing the best quality medicine for our patients in a safe environment. We have heard similar feedback however, and are planning a renovation.
March 20, 2018
The groomers aren't the best as the buds aren't manicured to a medical level, esp., when compared to others. Also esp. considering they are more pricey than the others this is unacceptable. Few specials either. The bud is A quality otherwise. Need to have a broader selection as well. Old building, etc. I liked Bob the security guard, he was always friendly and cool.