“The groomers aren't the best as the buds aren't manicured to a medical level, esp., when compared to others. Also esp. considering they are more pricey than the others this is unacceptable. Few specials either. The bud is A quality otherwise. Need to have a broader selection as well. Old building, etc. I liked Bob the security guard, he was always friendly and cool.”
“the new bakked cartridges dont work, they dont pull, cant get a rip, i was very disappointed. and what ever you people at ATG are putting on the flower you really need to stop, i believe its a sugar alcohol that would explain the sweet taste on all your strains.”
“First time there and found the sales people friendly but after leaving found the two cartridges had large air bubbles causing no vape or smoke. Sales didn't inform that cartridges should be stored UPRIGHT after user. Also if bubble occurs, you can remove by 'burping'. They made good and replaced carts. They state it's a new product and want to hear all comments about them.
I am a new medical user and they need to provide more info to us rather than just selling.”
“Find a different location if you actually need medical marijuana. You may not get the medicine you need at ATG. Today, they had zero Indica strains available. Not one. They could only say "soon". How is that useful for medical users? Just not reliable enough. Go elsewhere.”
“ATG used to have the best flower around... doesn’t seem up to par anymore.. Dry.. smells like hay.. seems to be rushed for the demand.. I would not recommend this to anyone who NEEDS quality medicine... the service and atmosphere is Ok... ”
“BUYER BEWARE/ATG! 12/20/17 - present.
ATG knowingly sold sub-par products and deliberately chose/chooses to not believe or take action on behalf of their customers after numerous complaints by consumers regarding leaking cartridges and purchasing them not filled to accurate capacity.
They knew the craft reserve cartridges leaked but sold them anyway. The sales person even said to me at time of purchase, she was looking for a full one. Pretty clear in hindsight that the cartridges leak. In my case, after day 2, my cartridge was emptying at an alarming rate and it wasn't from use. It also clogged my craft reserve o-pen and has rendered it useless. The manager said it was because I didn't disconnect the cartridge from the pen after each sesh. What??! Never was a problem before. I was told that staff verbally advises people to disconnect after each sesh. (I was never verbally advised, and its not in the literature) I lost virtually all of my cartridge in less than a week and I no longer have a working pen. I then emailed the owner, (since he manages the managers) hoping he would see the error of the manager's ways and have my back as a consumer at his dispensary. Not only did he not address the issue, he never even had the courtesy or good business practice to return an email to me. Its clear that ATG won't stand behind their products and will not honor the customer's patronage, or follow their own policies (see below). Poor PR, poor business practice and poor consumer on my fixed income. I've lost confidence with their products and customer service. No respect for me, lost respect for them. Wow!
Lots of new dispensaries appearing all the time though. ATG shame on you. I will not be back unless this is remedied. Not looking good.
ATG POLICY; We do expect a small percentage of vaporizer cartridges to fail. We are happy to exchange defective cartridges or batteries. Please bring the defective item (and original receipt if possible) with you on your next visit to the dispensary. We are sorry for any inconvenience caused by defective products.
“I visit here every couple weeks or so and usually know what I want ahead of time so I’m in and out in no time. They introduced me to a new strain they just released called “Star Pupil”. It’s really dark purple. They looked good sealed in package. Open it up and it still smelled fresh. Not that perfectly cured smell..
Buds are very dry and airy. Very harsh taste and smoke. Will this stop me from visiting again? Of course not. For the most part, this is my only minor gripe and their product is generally pretty darn good and works like it should.
Anyhow, you gotta do something with this Star Pupil.
“This continues to be my favorite dispensary for flower on the North Shore, especially their GDP!
And it's the only place I know of that carries CBD capsules, which I can't live without.
Thanks ATG for remaining consistent.”