I've never been to a more unprofessional, rude, and dirty dispensary in my life. Just moved to the area and was very excited to check out ATG. Upon arrival it was pouring rain and the man made me stand outside for about 5 minutes before allowing me into the waiting lobby. When I entered, there was a woman who was a caregiver for her dying husband, bawling her eyes out because all of her paperwork was 'not valid' despite nothing being expired.
I felt horrible for her but continued to mind my own business as I didn't know the exact circumstances.
The waiting room was dirty, poorly lit, and quite uninviting but again, figured maybe the actual store was better.
The woman behind the counter wasn't talking through the divider but rather off to the side, I couldn't hear her so I just slipped my ID and medical card though.
A minute later, she very rudely told me my card expired over a year ago. I said "Oh, I just renewed it and got this card from the state, does it say what's wrong with it?"
She then proceeded to tell me, 'I should know'.....
I left without hesitation and will NEVER EVER come back to this place. They clearly don't care about the patients and rather treat it like some elite back alley drug deal.
NOTE:: after contacting the DPH I was told that everything was good to go and there shouldn't have been any problems.
Dispensary said:Dear Leafly Readers, we ask that you take this review with a grain of salt. There is no reason we would keep someone waiting outside in the rain. Our waiting lobby, located inside and out of the weather, is for that exact reason. We reviewed our patient interactions for the time period of this review and were unable to corroborate anything similar to this interaction. We make every effort to treat our patients with care and compassion. As for the rest of the review, there is tremendous value in review sites like Leafly but one of the drawbacks is there is no verification of the contents of the review, or whether they actually visited the store.