
DISPENSARY
MEDICAL
Alternative Therapies Group (ATG) (Salem - Medical)
Ratings and reviews of Alternative Therapies Group (ATG) (Salem - Medical)
(1 ratings / 355 reviews)
4.1
Quality
4.1
Service
3.8
Atmosphere
Reviews 1-24 of 355
Lately there products are old and dried out pay good money for herb and get home and it is like dust when you touch it they never change and only put out new stuff here and there some has sat there for months it's not fair on the consumer I usually have good reviews for them but lately I am dissatisfied I also weigh my product when I get home and some are under also other dispensary's there prices are lower for the same herb and a lot of times much better and fresher all I can say is you decide this is just my opinion and what I see and purchase
All of the bud tenders are terrific! I’ve been using strictly edibles and I tried original glue flower. It works so well for me, no jittery feeling or excessive sleepiness, a perfect balance. Great product, wish it came in edible form.
Although I was disappointed that my order could not be filled by what was on the website this morning (apparently it was part of a bundle, so it was incorrect online.) The two people explained this to me and I understand, mistakes do happen. They helped me pick out two other strains and I was okay with that. Very nice service people.
Katie at the medical counter rocks! Leo, too. Budtenders with solid knowledge and friendly hospitality. Where everybody knows your name :)
Dispensary response:
Thank you for the kind words! Katie and Leo sure are great, we're glad you think so too! :]
May 19, 2022
July 26, 2022
Honestly after a rough day at work and needing a little pick me up I ran into one of the nicest and most informative bud-tender his name is Andrew P. Honestly he has been one of most informative person about the flower and even taught me something new about why Indica flower is more popular and easy to find unlike my go to Sativa. Andrew definitely turned my rough day to me having more knowledge about my medicine and happier!
Never any issues. Everyone’s always so friendly and helpful.
Dispensary response:
We appreciate your review and we look forward to seeing you next time! Thank you!
January 14, 2022
Quality as always.
Dispensary response:
Thank you! We hope the recent additions to our loyalty program, medical discounts, as well as great new products show how much we appreciate you and our patients! See you again soon!
December 16, 2021
February 25, 2022
They stick their own labels on top of terrible Curaleaf (literally the worst weed brand in the world) products, then charge the same as places that make their own pre-rolls. Why would I come here when I can get better product at the same price in multiple places within a 15 minute drive?
Dispensary response:
Hello there! We apologize you had a less than stellar experience. Just so you know, we don't package others product and put our labels on it. Curaleaf has their own packaging, the small plastic jars. Our cultivation facility will soon be yielding some really great flower, we hope you'll give us another chance to show you the quality of our flower.
March 31, 2022
May 30, 2021
Dude below me. Order online and stare at the menu dummy. Also curaleaf prerolls are the worst. Got a jungle sweat and it just didn’t smoke. Waste of 15$. But good place, people need to stop being such banana heads and order on fucking line and not waste everybody’s time.
November 18, 2021
This used to be my fave place. Then the online ordering was acting weird so I called to make sure what it was I should do. Pierre, if that's his name, talked to me like I was trash. As if I was dog crap he had to scrape off his shoe. He had no right. I was never rude ever. You never forget how someone made you feel.
Dispensary response:
Hello, we apologize you had an unpleasant experience with one of the budtenders. This bud tender is no longer with us, but I will pass this information up and I hope that you will give us another chance to make it right. We truly appreciate you and we apologize if you didn't feel that way during your interaction.
December 8, 2021
January 18, 2022
Finally a place where they know about the product there selling you, that's why radio shack went out of business..😎✌️
Dispensary response:
😂 Thank you for your review!
January 28, 2022
January 2, 2022
This place just can't get it together. I have a med card and have switched to buying rec someplace else because of the low quality dry product I've gotten here. Also not sure why prices are going up rather than down? I'm done with ATG.
April 5, 2021
Went there a few times before i gave my review every time i went and every thing i got was dry as a bone for the price we pay some fresh medacine would be nice the label says its good for a year in the package :-I went today 4/5/2021 says pakaged on 3/31/2021 dry dry dry crumbles to dust
May 12, 2021
Thier menus are on TV's that change way too quickly. I review the menu before I go into a dispensary, but I tend to add extra stuff aside from what I was planning on getting out of excitement but it is impossible to review the menu in store so I never add anything extra here. Their loss $$. I dont find the staff to be that helpful either.
December 12, 2020
I have been a patient here for almost 2 years and used to love it here when I first went. I first came as a recreational customer and battled Long lines just to have top quality product. 15 mins from my house, couldn’t be better. I noticed recently that things have changed......
They post Incorrect THC % on the website AND sticker that was taped to the pre roll I purchased today. Missing by 5%. Sounds like false advertising to me. I know not everyone buys based on this factor but I consider it very important. And it wasn’t one of the ones with an range, because some flower on their website has ranges for THC %, which is crazy on its own. It happens often here and I have been visiting other dispensary’s and have found quality, service, integrity, and value much higher elsewhere. Not worth the money for product that’s just average, very dry, and often misrepresented. Needed a place on the way home today to save time and sadly it will be my last trip to my first love!
It’s been hard recently finding any good medical places local. If anyone has a recommendation I’d appreciate it!
Dispensary response:
Hi Chonky, we take our testing results seriously, so if you see any perceived inaccuracies, please let us know at info@atgma.org. That shouldn't be happening, so if you think something is awry we want to know right away so we can fix the problem.
December 14, 2020
January 5, 2021
I’m paying nearly $60 for an 1/8 including taxes and getting BAD weed, I don’t understand how It looks so nice but just barely gets you high for about 30 minutes. THC percentage ranges drastically from website and the actual product too: a strain I got said between 18-24% or something and I got the 18% pack, and that’s probs even a lie cause it felt like 5%... ridiculous.
January 28, 2021
As a patient that has only been here a few times, overall I've had decent experiences. The menu doesn't seem consistent at all, but I can usually count on some decently mediocre medicine.
August 3, 2020
The only thing I don’t like is sometimes the website will say they have a bunch of flower and when I get to the dispensary they tell me they don’t have any of it. But other then that they usually always have GREAT flower!! Today is my first day I have tried a uKu co2 cart and it’s awesome!! The workers are the friendliest and very helpful. I don’t remember her name but she is short with blonde hair and she is AWESOME!! Absolutely recommend. If you get here at the right times you’ll be in and out, tbh I’ve never waited longer then 10 minutes outside and I’m a rec user!!
Dispensary response:
Thanks for the great review, Jlee!
August 21, 2020
May 9, 2020
Consistency and quickness. Been going before getting my med card and yeah, sometimes it gets busy for recreational but if you catch it at the right time you'll be in and out quickly. Go early to get the best selections.
Medical users are always in and out in 10 mins, tops. Show your med card and they wave you through with zero wait.
I'm strictly a flower user and the buds are always in great shape, and not dry or crumbly like some other nearby dispensaries.
The staff has always been cool to me as have the security guys so I'm not sure what some other people are complaining about.
Like anywhere, you do get your share of knuckleheads, entitled patients, and people who won't stop talking in line but such is life.
Enjoy!
Dispensary response:
Thanks for the nice review Otto! Glad to hear it's all been working out for you! Hope to see you again soon...
July 2, 2020
September 28, 2020
This is very irritating. I drive all the way out here for the Captain's Cake because it said it was available for medical & adult use I thought that I was good to go but now it is switched to just adult use. Why does this always happen to me? Why is one of the best strains that is used to treat medical conditions only available for adult use? That is absolutely ridiculous & watch...as soon as I get home it will switch again. This ruined my whole evening. Not a happy camper right now.
Dispensary response:
We're sorry this happened to you, Orian, and we apologize for the bad visit. This shouldn't ever happen... if you are visiting the medical counter and a product is available on adult use, don't hesitate to let a manager know, and they'll make sure some is made available for you.
October 5, 2020
February 24, 2019
I’m extremely disappointed w the product at this location. Several of the people who work there are very kind and well informed but since they switched over to recreational, things have changed. First, and most importantly, the product for my needs stinks. Second, their knowledge is variable and their stock has been very low since they went recreational. Ive been a medical patient for a few years and have been fairly loyal to ATG. Yet, as a medically disabled person, requiring multiple visits for returns for defective products, I’ve had enough. It’s not easy for me to organize a visit nor sit in the car for awhile, so returning a week later or going days w out my medicine because of their product failure is incredibly inconvenient. Every single product I’ve purchased recently has been defective. The dabaratus pen springs are stuck and don’t work to dispense my medicine - oh but they are out of stock of the product to exchange and won’t refund it. I tend to buy mainly craft cartridges from them aka PEG free. ATG’s are more expensive than other providers in the region but it seemed like they had a better product for awhile. Not so. The last few CBD/cannatonic “craft” cartridges have been a bust and didn’t dispense medicine. The medicine looked like it was frozen inside and yes I know how to store and properly care for my stuff. We’re talking about a $100 cartridge. The medicine tasted like junk and they gave me a $60 credit back because I had used some of it. Yea , I did use some of it because I kept trying to relieve my pain. The manager told me they figured out the problem and redesigned it. Good for them. Ive also purchased several of their same craft PEG-free cartridges in Sativa, which seeped gel like substances out of the mouth piece into my mouth and theoretically my lungs. Again, they admitted this was a known defect and they said they redesigned them. Take your $h07 off the shelves when you know there’s been a manufacturing people! Medicine, my ass.
February 23, 2020
Im a medical patient and really like this dispensary. They have a great variety of products, and friendly, knowledgeable staff.
They’re a very busy dispensary but they separate the recreational and medical counters. Medical patients don’t have to wait in long lines. Which isn’t clearly posted at the front door, so if you don’t know that you could end up at the end of the recreational user line. Just be sure go to the security guard, show your medical card and they’ll quickly let you right in.
I’m usually in and out of their Salem location within 10 minutes 👍🏼.
Dispensary response:
Thanks for stopping by, Bliss, and for posting a nice review!
We do have a few signs posed for medical patients, but we'll give those another look to make sure they're clear enough. We'll also give our guards a refresher on how to approach new patients. It's a fine line, because not all medical patients are comfortable being identified in a crowd, so we try to approach the matter with discretion and sensitivity. We really appreciate the helpful feedback.
February 24, 2020
September 28, 2020
New location. Amesbury, MA. Excellent staff and helped me choose what I needed. Very professional just like their Salem, MA store. With added convenience!
April 11, 2020
I will admit that I used to only go here when I HAD to but recently they have been having some AWESOME strains and the Loyalty Points Program is great!!! It's now one of my regular places to stop!!! Even during quarantine! LOL
Dispensary response:
Thanks for coming past, Coffee. Glad you're hanging in there, glad we could help out a little bit.
April 16, 2020