Staff is always super friendly when visiting and very knowledgeable on their products

Alternative Therapies Group (ATG) (Salem - Medical)
Ratings and reviews of Alternative Therapies Group (ATG) (Salem - Medical)
Love this place it's like 5 min away from my house walking and everyone is so kind and helpful.
I’ve been going to ATG for a few months now and have only had a good experience. The guards and staff are super friendly and knowledgeable. It is located in an old warehouse type building in a sparsely populated area (hence the extra security, I bet) but I never felt nervous. There’s enough traffic in the area and in the parking lot to other businesses that you feel secure. There is an ATM. For first-timers, they will show you a film and give you handy information to read. They are happy to answer any questions you have, or to let you make a quick, quiet purchase. They send you home with plastic opaque, child-proof ziplock bags that really lock up the smell as well. I will continue to buy from here!
By far the easiest and fastest for a new patient Good selection and fantastic quality flower easy to park and people are super polite
this dispensary is amazing! all the staff is knowledgeable and helps patients make informed decisions on care and products!
I love this location everyone is friendly and lets me take my time to decide what I need. I never feel pressured or rushed. Captains cake is the only strain I have found that helps my pins and needles from Ms. Love it!!!
Great dispensary and location, the staff is always pleasant and informative. I have found some of the best strains at this location along with other CBD products which has definately helped. No complaints here!
They are so nice and super helpful! They have the best flower around at this time in my opinion and a lot of options to choose from which is always amazing.
very kind and helpful staff. large variety, great environment for patients, very welcoming. one of my go-to’s! music is great as well! good prices, better than most i’ve seen. ATG is my 1st pick for a dispensary
knowledgeable and friendly staff
great service
Staff is friendly and helpful. They keep great records on what you have tried in the past. Always professional and fast and great service-a pleasure from security staff inside and out-to the bud tenders-to all staff-great people
ATG in Salem offers impressive flower, limited concentrates, and a DMV-like customer experience. The gorilla glue is amazing, I would recommend your gorilla glue to just about anyone that likes a strong sativa, serious happiness takes a second place for me as well. However, whoever made my tincture must have forgot to put in cannabis because I ended up drinking it and had little to no effect, sounds weird right? I'm confused by that as well. Lastly, the atmosphere isn't the best, I didn't feel like i was welcome there as I would be at other locations, god forbid you ask a simple question without getting eyes rolled at you. We're all paying customers and any dispensary should be happy people come by. I will come back in a month or two and see if anything changes.
Great comprehensive product line. Their potent CBD products were wonderful at helping to prevent seizures in an Alzheimer's patient. The website is outstanding. Customer service is prompt, friendly and informative.
As a first timer going to a dispensary this was an all around excellent experience. From the security guards to the people working the counter everyone was super nice, welcoming, and very knowledgable. Very clean and a huge selection to choose from. Can't wait to go back!
Place looks dark in dismal inside. Although it is being renovated. 2 out of the 3 times ive been the staff was pretty cold. Most importantly their flower almost always all smells and tastes the same. It's usually 4-6 months old when it's packaged making it stale and all smell the same. I would be very interested to see how it's stored or cured for those 6 months while they're waiting top package it. Ive heard they wait so long because they have to wait for test results. To top it off they're more expensive than most of the dispensaries especially for vape cartridges and concentrates. I only went because they offer some strains others do not have. Hopefully someday they'll improve their flower harvesting, testing, curing and storing methods. Otherwise, I think I'll continue to go elsewhere.
I've never been to a more unprofessional, rude, and dirty dispensary in my life. Just moved to the area and was very excited to check out ATG. Upon arrival it was pouring rain and the man made me stand outside for about 5 minutes before allowing me into the waiting lobby. When I entered, there was a woman who was a caregiver for her dying husband, bawling her eyes out because all of her paperwork was 'not valid' despite nothing being expired. I felt horrible for her but continued to mind my own business as I didn't know the exact circumstances. The waiting room was dirty, poorly lit, and quite uninviting but again, figured maybe the actual store was better. The woman behind the counter wasn't talking through the divider but rather off to the side, I couldn't hear her so I just slipped my ID and medical card though. A minute later, she very rudely told me my card expired over a year ago. I said "Oh, I just renewed it and got this card from the state, does it say what's wrong with it?" She then proceeded to tell me, 'I should know'..... I left without hesitation and will NEVER EVER come back to this place. They clearly don't care about the patients and rather treat it like some elite back alley drug deal. NOTE:: after contacting the DPH I was told that everything was good to go and there shouldn't have been any problems.
Everyone at ATG so knowledgeable and helpful. Great service and super nice staff. It's great that they are expanding their strains too.
From parking lot to security to knowledgeable staff, highly recommend if you can make it to Salem.
Short wait time, staff was friendly and knew the products well, and great selection of vape carts and concentrates!
The quality of flower has been steadily going down for awhile . The trim job is worse now than ever. Product is dry ,old, seeded and smells like my lawn . Wasted my money enough times there now to know not to go back
Staff are always friendly and patient, and the location is easy to get to. Love the selection.
Great dispensary & knowledgeable, friendly staff. Efficient service. I'll definitely be going back many more times!
I go here often and would definitely recommend to try this dispensary! Very kind and helpful staff.