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I have been going to this dispensary since they opened and I thought I have gone to heaven! This is the Nordstrom of the finest medicine in town. But,,, the service has gone downhill. Change of management and staff. The staff is a much younger and not very compassionate to the older patients in chronic pain and I felt as they were talking down to me. I went back a couple more times to make sure I wasn't making that up in my head. And sure enough the service was the same. It seems like all they wanted to do is push the highest price buds without Listening to what it was I needed. As if they forgot why they are in this Business for. No Zen here🤤
The shop is well organized. I enjoy it so much, I have taken the whole Ohana over. My sons feel comfortable with the interaction. It feels well secured and the folks appear to be well seasoned in their information.
Went to this dispensary after much anticipation for the 1st time on 420. Should've stuck to places that i know have good quality. Bought 2 ounces. 1 was good, nothing outstanding, but the other looked and smelled ok, but crumbles to the touch and tastes super old. Their reciept says no returns, which I truely understand. But I called simply to let them know I felt screwed, the receptionist said there were many other customers complaining about the quality since they were so busy and specifically asked if it still weighed up 1 full oz. I said yes and she told me to speak to maggie or Melissa for an exchange. So the night before i went for the exchange i called to see what a good time to come in was. The guy i talked to said anytime.
I show up the next day only to find out there are no managers there all day and they won't exchange anything! So why did she tell me they would! I drove from Escondido to Kearney mesa for them to tell me that they only had a good price on 420 because they knew what they were selling was old and not fresh. (Yes they really told me that). I still haven't heard from anyone ACTUALLY in charge.
Never Disappointed with Apothekare's Service and Selection
I have been to Apothekare several times now over a span of a year and have always received great service and walked out with quality flower and concentrates. Check in is always a breeze and am always greeted with a smile. Security is friendly and always makes me feel welcome. Rarely a long wait and the waiting room itself is comfy, clean, and spacious. One of my visits here, we were actually pulled aside by security as another dispensary had falsely red flagged my girlfriend's record in the system. It turned out to be a mistake, and Apothekare handled the situation professionally and allowed us into the budroom. Their budroom reminds me of a high end jewelry store with very nice glass shelves and casings, edible section, wood panels, LED TVs and even dog treats. My favorite things here are their cartridge selection and their flower of course, and the overall friendly and laid back environment. One instance, I bought a Bumble Bee cartridge which burst in my pocket the same day. I called ahead and when I came back, showed my receipt and the cartridge and they gladly replaced it for free. They also have Cannabis Co cartridges here which is my favorite so far as their product hits clean and has high quality craftsmanship. As far as dispensaries go, this place is my home.