Ascend Cannabis - Collinsville

Good customer service every time I come they never have a disappointing look on their face if I ask him to many questions and they also help me with whatever I need and give me in and out

Love that the staff is knowledgeable .

Liked a wider variety of vape pens. Would like to tip budtenders again!

The curbside has issues that need to be resolved. The network does not reach outside. I have had my order delayed multiple times while troubleshooting is being done. Fix the problem!

Today’s customer’s service was EXCELLENT ⭐️⭐️⭐️⭐️⭐️ It started with my medical bud tender Sunny being extremely knowledgeable about the product. Annnnnddd “Big City” stepping in and hooking a medical patient upppppp 🆙 Thank you all 💚

I love the supply quality friendliness clean awesome vibe and good pricing

I'd give this place 0 stars. First of all, I've been to many other dispensaries and their quality is isn't worth writing home about, not a bit. They have one brand of vapes that's decent and it's the only brand ever on sale. Go figure. Also, just want to state for the record that the bud isn't worth buying, the pre-rolls all taste the same and are beyond disgusting as well. Just being honest about their products first. Like I've said, I've been to many other dispensaries and I have to say, there is absolutely no reward system here. It's ridiculous! It's so over priced for the quality and then sales taxed and cannabis taxed. Crazy. They can definitely afford to give back to loyal customers with a reward system. I understand there are "COVID" precautions, etc. BUT this place is SO beyond controlling from the moment that you drive up into just ONE of THREE parking lots being utilized. BUT you don't know which parking lot you're allowed to pull into until you get there. Why isn't this information in the email receipt that you're asked to show when you pull up? That would be helpful, first of all. THEN, you're instructed to go and park, whether in that parking lot of having to drive to another. Now, the parking lots are occupied by at least 10-15 dispensary workers. WHY!? Why does it take 2-6 people standing in a parking space to direct me to drive into it? That's frustrating in itself... it makes me feel incompetent. Really unnecessary. Then, you're asked to show your email confirmation code. I cannot tell you how many times these people have such a negative attitude when asking for this info. Not only that, but just tonight, I was asked by THREE other people to show the exact same info. Unnecessary. I can't understand why it's ok for these dispensary workers to talk to clients however they want. I see a bunch of kids that just stand around and take serious pride in bossing people around. It's absurd. This place is beyond stressful. If you suffer from anxiety, please be very aware that this place is probably only going to make it worse. I sincerely would send someone for you or just try a different place, even if it's a drive to get there. I will never come back to this place again. They don't deserve my business. I won't allow myself to be treated like that ever again. I've warned you. ;)

Great staff! Great people. Headed down there now to pick up the GTI Purple punch. I will be back again. Happy Easter!

Great place

The staff is so knowledgeable and friendly. I appreciate all of the knowledge that Em gave me today and all of the help she provided. Now I feel a little more confident when making purchasing decisions.

Ok and fast.

Prices are 👍🏾good

I absolutely love the atmosphere. The music is always on point and someone i know and heard of. The budtenders are extremely helpful and nice. The products are really good, no complaints. However I do wish there was more Cookies Flower available

Swift and fast service

Very pleasant

Great product great atmosphere

Great customer service and even better prices

Great prices. Good quality service. Will definitely visit again.

Quick and clean fast service

Love their prices and selections! They are also very knowledgeable about the different strains.

Love the staff and products. Bring back Glazed and Confused please really enjoyed.

I’ve traveled a few places and this location is always structured, professional, knowledgeable and friendly! Best MW spot I’ve encountered!

I live the strains they ha w there as well as the cust service. Super fast and super friendly.

The people are always very friendly and they have a great way of serving people.