Ascend Cannabis - Collinsville

Never disappointed! Always great and fast service

Parking an issue. Like knowledgeable staff and friendliness

It was great!

I love this placeeee!!!!

I really liked the staff and they had some awesome strains .good quality

Hi, I wanted to wait tell I went a couple times before I give the best review posable. First off I'm a medically retired Marine. I have disabilities that require specific treatments. I've been a patient from Washington st. since 2010 started working in the industry not long after that. I must say from both my times I've gone you where pretty good. Both times I went you had strains high in lemone that I needed. And being able to put my order in and go pick it up later is so helpful. Then when I got there the guy was kind enough to listen to why I needed the one you didn't have in stock and was able to find me another lemone one. Ya I feel for those that had there orders messed up earlier. I also feel ISP's pain for that because this was experiencing the situation we got going on now and definitely it's going to have issues. And about the high price, well lets think here. Do I wan't to pay a rec. price for medicine I need now until I can get it here and they give me military,🤔. I swear going through and reading all thees negative reviews sounds like I'm smack dab in the middle of a bunch of conspiracy theorist and millennials whining about not getting instant gratification.

Good service

Good selection, good prices. Friendly staff.

Great dispensary with awesome prices and quality . I would recommend to shop here . Also they have a loyalty program that can get you free pre rolls or bud or edibles. So start shopping

Been coming here for years.

Great customer service

best dispensary around the st.louis. they have very broad selection the prices are reasonable and the Atmosphere is also really professional. I hit this dispensary as much as I can.

Great place , they get you in and out fast ! Highly recommended

I really, really wanted to like this place. I had a great relationship with the wonderful Metropolitan Wellness Center in DC. All of the dispensaries in Illinois have sky high prices, thats a given. Think about 5 times the total cost vs., say, Washington State or Colorado. Still, people in the Midwest are desperate for legal weed and there is very, very little competition except the black market. That said, the black market is better than these places in Illinois. The ordering process is bizarrely complicated. They are OFTEN out of products. There is no way to return defective products. If everything works perfectly the process takes at least two hours, usually 3 or 4. Then after you jump through all of the hoops -- and they actually have what you want -- you still feel ripped off.

Nice friendly staff with shuttle service and the store has fresh ambiance

Nice ppl, fast and friendly

Love the selection of smoke and vapes. Prices are reasonable

I like the easy access👍🏾

The service is great

amazing staff and choices

This stinks. I’ve been coming to Ascend Collinsville since IL allowed the recreational use of cannabis. I sat through 6 hour lines in the beginning and never complained because the staff was always so warm and welcoming. I continued coming here through the pandemic because they responded appropriately. And then this happened. I purchased an AiroPro northern lights cartridge and was looking forward to using it. I am a student with chronic pain so my funds are always low, but I splurge on purchases at Ascend because I find the pain relief unbeatable. Well, I received a defective cartridge and very politely tried to request a refund. I never used the cartridge and provided pictures of my receipt and purchase just like they asked me to. I was ignored for a week until I decided to text them for confirmation that my email was received. It was apparent no one bothered to read it until this morning. The Ascend rep replied stating there was no proof of a cartridge irregularity, I wouldn’t be able to receive a refund, and I wouldn’t be able to replace my cartridge. Now, some people may be comfortable using a seemingly defective cartridge and some people may be fine losing $60 on a bum purchase. I am not one of those people. My fiancé and I have spent thousands of dollars buying product here and it stinks that we’ll now have to find another dispensary.

I love coming here I am treated like royalty I would recommend to anyone and everyone!

The staff is just great especially with disabled people!!! The products are good to especially if your looking for great Dab this place is a must see for yourself!!

Super nice people! Quick and easy process for my first time visiting.. will be going back. BJ hooked me up!