Ascend Cannabis - Downtown Springfield

These people have had 8 months to smooth out their operations but continue to struggle. The online ordering hasn't worked right yet. No confirmation and a lost order. When arrived for scheduled pickup, I had to reorder but by then what I wanted wasn't available. WTF! They are close, so I'd really like to see these folks get their feces together. If the market ever opens wider, I don't see them making it without improving their operations.

Very professional and knowledgeable, great place!

Your bud tender gives you a list to choose from and they was out of a lot of stuff With a very poor choice to choose from. I wanted a concentrate that was suppose to be Indica when I got to the counter to pay they said sorry we are all out and offered me sativa instead. Only had one choice in smoke and it was shake and the paper work stated it was Indica and it was actually stamped sativa.... no buds at all. Also only a couple of edibles to choose from.

The Cashier was nice knowledgeable and polite. I have came here a few times and its always been nice and organized!

I'm a regular just now getting back in to but always come back placed a order today the response back was amazing once arrived from Decatur I got in my order was waiting on me the staff was all smiling and friendly that's welcoming me just a great atmosphere and the cleanses and the whole process with the virus in all I would highly recommend them I'm definitely be back

This place is awesome!! I always try recommendations. Very smart move on my part. Way more nicer upscale than Beyond Hello.

Nothing. If there ever is an issue (which is RARE) they fix it right away. They are very knowledgeable about all of their products and the staff becomes like family!! They do their best to accommodate their medical patients and have dealt with this pandemic in the best ways possible.

Friendly service

I always have a good time visiting this place. The buds are unique, nice selection.

I want to pat the back of everyone working at the doors and the rec room..during this pandemic they have a smile on their faces and couldn't be nicer...great job guys, you're quality of kindness its greatly appreciated..👍👍👍👍👍

Everything is awesome.

Thoroughly enjoyed my second visit here. They were friendly and even joked around and just made it feel comfortable. Will definitely be continue coming here 👍

My first time is when I moved here almost two weeks ago, but today I tried to make an order since 11 this morning and it wouldn't go through tried to call no one answered I will change this when they fix this cause if I can longer order online cause you "reached capacity" then I should be able to do a walk in even with what's going on right now till then 2 stars for everything

Very friendly and knowledgeable

Second trip today. Went just as smoothly as the first time. Everyone was friendly and very helpful. It seems this is the one dispensary within 100 miles that has it down pat as far as recreational is concerned. First trip was about 30 mins. This trip was a whopping 20 minutes. Pretty impressed to be honest. Will continue to be a returning customer.

Looks professional and runs ooo so smooth

A great blend of professionalism & atmosphere! You can tell they are constantly changing & adapting to refine the process & experience.

The bud tenders are always knowledgeable and patient with questions. I was assisted my last time by Eric (Tav) and he was helpful with my questions.

$65 for seedy popcorn bud (rock candy og) smoked good. For the price I expect no seeds and better buds, that being said I do understand the recreational demand and how that May effect growing. Will come back but not anytime soon needs time to adjust to recreational use.

Larger display of products. Larger product Screen LARGER PRICES RISING TO HIGH. TO FAST NOT ENOUGH 1gm cartridge

I just love the fact that they're even there and open

Prompt service Nice ambience and variety of products

They have the best buds ever

Great service, good variety, “CLEAN”!