Ascend Cannabis - Horizon Drive Springfield

Awesome and friendly service

Andrew was super helpful!

My budtender’s name was Ariel, and I have never had a bad experience at the Horizon Drive location. They are always so friendly and so fun and has made a bad day much better just by being there. Will always make this my dispensary and am so grateful for the lovely people that work there.

Zack was Nice.

Ascend makes purchasing legal cannabis so simple. The technology they use thru their app makes each visit no longer than 10min in and out. Not to mention the rewards program is amazing. Logan was my cashier and she was throrough and helpful

This is usually my go to place! The service is always very very quick! Ordering online prior can save you some time as well; however, I like to wait and see what they have on their iPads when I get there! There’s usually always something amazing that’s not listed online! Every employee has been awesome! Must go to place if ever In Illinois!

I love this store, however the one thing I might add is the first time I went the lady that greeted me acted more like a bouncer than a welcome which honestly if not for the kind thoughtful budtender I might have avoided this place. She made me feel like I was doing something illegal and honestly the whole situation became uncomfortable. I will continue to shop here in hopes that their employees at the door learn a little courtesy.

Sweet Casey helped me find some things to help with pain from esophageal cancer. I wish I would’ve called ahead because I didn’t know they were recreational only. I got the drops that go under my tongue so that I don’t have to smoke or get pills/gummies that I have trouble swallowing. I wish this location was medical, it’s so much easier for me to get to. She helped me place an order for downtown even though she didn’t have to.

Great service and always taken care of.

It was an amazing experience! The atmosphere & staff were very helpful. A staff member named Cali was very intelligent of her products and helped me pick a few very good choices! SHE NEEDS TO BE PROMOTED!

Amazing bud tenders very informative and Jake was awesome at the register taught me a lot about different types of edibles!

Ty and Richelle did a great job. Both were super helpful and welcoming. Please give them both a raise. Thank you.

Big open layout with some display cases full of different types of products and LOTS of accessories on-site! They have budtenders on the floor who can answer questions, and everyone is so friendly and willing to help you out. Definitely a one-stop-shop for all the weed you need!

Everyone is very kind and helpful when placing an order in store. Definitely check this place out :)

Ariel was amazing! Great experience and great energy. I also loved the Artic Blue hair color.

I had a good experience with Kiara she helped me find the correct product yesterday.

I have yet to encounter anyone who didn’t have a great attitude, they are all super nice and very friendly.

Love ascend,very professional and helpfull

Nothing! I love Ascend!!! They have the best deals and also have a point scale where you can gain points and you them towards your purchase.

Staff was super kind and helpful! Tori helped me pick out some great stuff.

It was my first time here and I would definitely recommend this place! Tory with green hair helped me pick out products for pain and was very knowledgeable about it. And gave a lot of great info about the medical program. Check this place out!

There's a lot going on in terms if how to move through, but staff is there for every step to guide us. My budtender Cali was really kind and upbeat, and the Web site was easy to use. Will definitely be back!

Customer Sevice is on point.

This dispensary is full of A wonderful staff that really helped me out! The inside is SOOO cool! They have pipes and grinders and it’s super clean! Definitely would recommend!! Great product choices too- they also said they would get more stuff as they are open longer!! Super friendly customer service and I loved the music they had playing! Made it feel very relaxed.