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Logo for Ascend Cannabis - Laurel
DISPENSARY
MEDICAL

Ascend Cannabis - Laurel

Laurel, MD
4.7(70)
393.8 miles away
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Ratings and reviews of Ascend Cannabis - Laurel

4.7
(70 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
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Reviews 1-24 of 70
November 21, 2023
f........f
Repeat customer. After recreational sales began in Maryland, my two other former favorite dispensaries really struggled to accommodate the changes. One closed temporarily and another felt like going to a nightclub with a line, to pick up my medical order. Ascend is well run, team members are welcoming and helpful. Ordering and checkout, including using rewards, is a breeze.
1 person found this helpful
August 12, 2023
c........9
I have been coming here every week for over a month and I will keep coming back! Great prices and easy pick up ordering process make it stand out among all the other dispensaries nearby. Employees are always super helpful and the assortment of products is fun to explore. I don’t mind driving a little further to come here. It’s worth the visit!
1 person found this helpful
March 13, 2023
g........0
it was my first time and I was nervous about it all but the staff had me set up in the FOH easy an friendly and BOH gave me great recommendations for what I was looking for
1 person found this helpful
Dispensary response:
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
March 27, 2023
December 7, 2022
r........l
Verified Shopper
Great staff!
Dispensary response:
Thanks for saying that! We look forward to your next visit and are grateful you took the time to leave us some positive feedback!
December 13, 2022
October 28, 2022
g........8
Great place because of the people that work there! Good environment, great suggestions and prices not bad at all!
Dispensary response:
Thank you so much for this 5-star feedback and for choosing our dispensary. We really appreciate the opportunity to serve our patients and we look forward to your next visit!
December 13, 2022
March 12, 2022
c........1
Verified Shopper
This has been my go-to place for almost 2 years straight. The staff is amazing, so nice! And the environment is chill, it's not overwhelming which is good for anyone with anxiety. Love this place!
Dispensary response:
Thanks for saying we're your go-to! We appreciate the time you took to leave this feedback and look forward to seeing you again soon at True Wellness!
March 14, 2022
August 4, 2022
m........D
My fave dispensary in Laurel, they got great people, great deals, and a great selection :) always recommend
Dispensary response:
In a city full of choices, thank you for choosing our dispensary! Thanks for the commendation and 5-star rating-- we hope to see you again soon!
August 11, 2022
December 2, 2021
p........7
Verified Shopper
Kind staff. Fast service and great selection with fair prices. Good location too. Close to ALDI giant and Harris teeter. So you can make your order on the phone while checking out of the grocery store and swing by and pick up your cannabis right after. In and out in 5 minutes.
Dispensary response:
We are so grateful for the opportunity to help you on your path to healing! Thank you for allowing us the opportunity to serve and for choosing True Wellness.
January 31, 2022
December 24, 2021
S........0
Verified Shopper
Super helpful and friendly. Quick service.
Dispensary response:
We are incredibly grateful that you took the time out to leave us a 5-Star review. We’re here for you anytime.
January 31, 2022
October 7, 2021
A........8
Verified Shopper
This was my first time and I arrived at 8:37 P.M. and was turned away because I am a new patient. If that's a rule it needs to be well documented. It was a fair skinned black guy who was a bit of a jerk in my opinion but he did give me some good advice which was to go to waave which was still open. I got there at 8:59P.M. and they still registered me and saw me. It was like 5 minutes max in and out. I really like Waave so they yet all the stars. I'm not ever going to come back here! I came from like 40 mins away!
February 18, 2022
l........1
my fave dispensary in laurel they’re always so friendly and got the best demás
Dispensary response:
In a city full of choices, thank you for choosing our dispensary! Thanks for taking the time to rate us 5 stars and for leaving us some positive feedback!
February 21, 2022
February 1, 2022
F........1
This place always has friendly & polite budtenders that are very knowledgeable on their products.
Dispensary response:
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We really appreciate the opportunity to serve our patients and we look forward to your next visit!
February 3, 2022
December 17, 2020
M........3
Always great service at True Wellness. Staff is very knowledgeable and their product is always gas
Dispensary response:
Thank you for stopping by to say so! We'll keep it up!
December 19, 2020
January 12, 2021
S........8
Rang the bell and dude intentionally took his time to open it. He sad down slowly, wiped the desk with his hand and looked around before pressing the button to get in. No greeting! He was engaged in conversation with another consumer so he didn’t acknowledge me at all. He continued his conversation and it was unclear if he has entered my information or not. He eventually gave a thumbs up. While waiting he again took his time opening the door. This time he was already at the desk when the bell rang. He looked around, grabbed a tissue and then opened the door. It was a good 15/20 seconds from the doorbell to opening the door. Not a professional worker and shouldn’t be a representative of this shop💯. I’ve Never had a negative experience but this “fairly new” workers petty ways is discouraging.
Dispensary response:
I'm sorry to hear that. That is certainly not how we wish to greet our patients. Please contact us at laurel@mdtruewellness.com if you have further details about the specific employees you interacted with. We will retrain and correct the aberrant behaviors immediately.
January 14, 2021
December 31, 2020
L........y
TrueWellnessLaurel: This year is finally coming to an end. Treat yourself to something nice! Dont forget, we are closing at 7pm today (so, get your orders in by 6pm if you’re browsing online 😉). To make things even brighter, SPEND $100+ and get a TW LIGHTER! Are U serious I spend a $100+ and all I get is your fake a** Bic Lighter, I guess 1 last fu-. For the end of 2020
February 13, 2021
r........7
Everybody is willing to help.. I love it.
Dispensary response:
So glad you came by! We're always ready to help. Hope we'll see you again soon!
February 14, 2021
December 18, 2020
D........z
I have nothing but great things to say. Budtenders are awesome and very friendly!!!!!
Dispensary response:
Mighty kind, friend! We'll keep it up!
December 19, 2020
July 6, 2019
d........r
I was not expecting much and I went because True Wellness has a "deli-style" set up for the flowers, so I wanted to check it out. But once I started reviewing the extensive list of flowers, concentrates and others, I was really excited especially because they have great bulk prices, star 1. When I placed my order online, a received a phone call from Darryl one of the friendly bud-tenders and he called to let me know that my purchase was not eligible for the deal of the day, I thought that was awesome that he phoned!! I was not expecting to get the deal because I had a hodgepodge of items but still, I thought the phone call was thoughtful and a sign of a good thing, lol, star 2. Once I got there, Darryl was still super nice and I was taken aback of how spacious, lively (music/lighting/screen for photo, etc.) and pleasant the set-up in the lobby, star 3. (Not to say other dispensaries in the area are horrible but they tend to be on the smaller side, pricey, limited selections and dark.) Godwin was my bud-tender (and he pronounced my name correctly!!!) for my order and he was super cool and very knowledgeable about all of the products and he answered all of my questions, star 4. Once in the back it was just as spacious and the displays are all well organized (okay, I am visual and that matters to me lol), star 5. Okay, I love the place, and I don't live close to the dispensary but I have found the one that I will frequent. LOL yes, the layout is visually pleasing, good bulk pricing, one of the largest selection that I have seen and customer service is that great. Check them out. Thank you Darryl and Godwin for making my experience awesome.
3 people found this helpful
Dispensary response:
Thank you for the kind words! We take pride in what we do and reviews like this make it all that much better. We'll see you soon!
July 7, 2019
October 8, 2020
R........h
The service, staff, products and attitudes at this dispensary are always exemplary! I've never had an issue at True Wellness Laurel: order products online, notified when the products are done and pick up is easy and quick. This store, from many aspects, could be the poster store for how to do dispensaries properly! Thanks!
Dispensary response:
We are humbled and honored of your feedback so thank you!. We work very hard to make sure we provide the best experience for our patients. We'll see you soon!
October 10, 2020
November 19, 2020
A........7
My go to dispensary!! Keep those deals & EOBs coming!! I can’t get enough of this place. Thank you
Dispensary response:
We hear you loud and clear, my friend! We'll keep it up. You just keep coming through! We appreciate you!
November 19, 2020
November 4, 2020
L........x
True Wellness is always courteous and professional. They provide patience and knowledge with every question, every visit.
Dispensary response:
Yes! We're so happy you had a great experience with us. It's what we strive for with every interaction! Come see us again soon!
November 11, 2020
August 31, 2019
N........6
Verified Shopper
I recently got my mmj card so this was the second dispensary I visited after placing an online order with Leafly. The order was filled really quickly which was great. When I got to the dispensary , the person working at the front was very nice and signing in/ filling out paperwork with them was quick and easy( she was in the middle of helping someone submit their application with MMCC, but still assisted me while she was doing that, without missing a beat). I didn’t wait long, even though it was a Friday evening and I assumed it may be busy. The waiting area is not huge but it’s comfortable, and once I was taken back I was impressed by the amount of choices they had. My bud tender was very friendly and knowledgeable and I liked that you can get a gram for $1 as a first time customer! She did a great job with helping me pick out what to try by asking me some questions about the terpenes I like or those I try to stay away from. It was a quick experience since I was just picking up an order , but it was a good experience and I will definitely come back to this dispensary in the future.
Dispensary response:
Thank you for the kind words! We are happy that you had a great experience with us. We'll see you soon!
September 4, 2019
July 6, 2019
T........9
Verified Shopper
Great crew working behind the desk. This is a bar type atmosphere where you can smell the product and then they make the order right there. No prepackaged items.
4 people found this helpful
Dispensary response:
A solid foundation is crucial to any successful operation. Deli style is 100% the way to go! We'll see you soon!
July 7, 2019
August 19, 2020
T........e
good deals (budget)
Dispensary response:
Thank you for the review! We run deals all the time so come swing by again soon!
August 21, 2020
123
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