Berkeley Patients Group

Its been years since I've ordered from BPG, mostly due to prices and I haven't smoked much in the last few years. But today I ordered an 8th along with both butters because im to lazy after Thanksgiving to make my own lol.. I haven't weighed the butter but it looks right. The bud on the other hand... I thought was light for an 8th, so I grabbed my scale that I use daily for baking really precise recipes.... And it shows 2g... i feel a bit ripped off, ngl. I'd post a picture but it doesn't allow me to. Ill probably end up shopping here again at some point. But it's still proving to be a sketchy place in terms of how much product you get vs what the packaging says. I am aware that they may not package their bud. But they should be weighing them upon arrival so that they can accurately price things accordingly.

Been going here for years, my fave dispensary hands down! Great selection of everything you could possibly want. I'd like to send a shout out to the last budtender who took care of me. Josiah went above and beyond to help me place an order for seeds, hunting them down and then calling me back to let me know what was available. Give Josiah a raise! Cheerful, helpful and knowledgable, made the whole experience a treat!

The good: The OG of dispensaries. I go in person and I order online. Overall customer service has been knowledgable, with no pushiness or upselling, and with only a few lackluster exchanges. They have a solid inventory with great in-store signage and kiosks to help you make decisions. Highly recommended. The caveats: Prices are sometimes competitive but generally average. Sales come and go quite quickly, sometimes too quickly. I've occasionally noticed a discrepancy between online sale prices and order fulfillment (what you're actually charged) when they offer one-day specials. This can happen if you order online later in the day and they fulfill the order the next day after the previous day's sale is over. Yet the budtenders are gracious if you decline certain items because of this discrepancy.

this was the first time using BPG's delivery service and it was super easy and convenient. Good prices

A dispensary with history you can trust. No hyperbole, “airs” or pretense to BPG. Excellent staff, service and very well run community dispensary. Prices are fair but not the cheapest. Consistent.

I am Wounded Warrior Veteran to start this off. I went to this dispensary specifically to purchase indica cannabis seeds, for personal use for various medical ailments acquired from serving in the service. I asked the associate upon reaching the counter specifically if they had such a product in stock and I asked for him to verify with another employee that the options being given to me as choices were in fact indica and I was assured they were. I purchased the Crockett Family Farms Strawberry Fields seeds, they were never opened and I researched just to make sure the seeds were in fact indica after the sale and they turned out to be a sativa hybrid. The day after purchasing these seeds I called the customer service to see explain what had happened and that I was a new patient and came to the dispensary to start with the intent of leaving with indica seeds. They refused to offer any store credit or exchange for the seeds even though this whole fiasco happened because of their employees' lack of knowledge on the products they're selling. Do not do business with this place if you value your:money, fair transactions, and quality customer service. I tried to give this business a fair chance and opportunity to make it right and they failed. Do the right thing, because it's the right thing to do.

I ordered online for delivery from this dispensary. BPG has a pretty wide variety of medicines, ranging from top shelf flowers to budget buds. They update their menu very frequently. The sign-up and ordering process was not painful, they were quick to call to confirm/explain problems with my order, and ultimately my medicine came at the expected time. Everyone I've talked to over the phone was polite and concise. The one thing that I could even try to complain about their delivery system is that it's not clear (at least it wasn't to me) on the time frame in which you can qualify for same-day delivery. For example, I ordered from Pittsburg, quite a ways away of course. I got a call within an hour of my placed order that I wouldn't be getting same-day delivery, because it was late (I believe between the 6-8pm range?) because the delivery service had already gone through my area and wouldn't have my order. I may have misread something on the website, but the worker on the phone informed me of delivery times and routes, so I now have a much better understanding of their process. If some of these other reviews put you off from trying BPG's delivery service, I still believe you should give them a chance. More than likely, you'll be pleasantly surprised. Just make sure you place your order before 1pm if you're further away in the east bay, if you want same-day delivery!

A great place in general and especially for dispensary newbies: I have accompanied a few friends to BPG on their first times buying legal cannabis and just have been really impressed with how welcoming the budtenders are.

I stopped by on May 13, while in Berkeley visiting a friend. I had heard great things about BPG. Everything went fine until I was at the counter. The dispensary is quite busy, with two lines for new and returning patients. It's surprisingly small, compared to other places I've been to. I had a shopping list after checking their menu online, edibles only, as I do not use flowers and told the attendant this. They were out of Auntie Dolores Pretzels (regular strength). The attendant handled my transaction as well as could be expected and included a new patient gift. I tried to pay with my credit card, as I could find nothing on their website that prohibits this. They don't take credit cards. I paid with my debit card. The total was $68.17. He said he would charge $70.00 on the card and return $1.83 in change. This felt shady, but as I did not have enough cash, I approved the transaction. When I left the counter, I looked at my patient gift: a Bic lighter and a gram of Blackberry OG flowers. Today, May 26, I checked my bank statement. I was charged $71.25 for the purchase PLUS a $2.50 "fee". No where on their website does it state that A) they do not take credit cards, B) that you will be charged two fees for using a debit card. Please, provide alternative new patient gifts for those who do not use flowers and tell your staff to ask if an optional gift is needed. And add a payments page on your website. If I missed it, please make this information available on your home page.

They literally just sold me the driest, most unattractive, tasteless cannabis I have ever seen. WILL NEVER SHOP HERE AGAIN!!

Iove how they blame the city rules for long add waits yet cbcb dorsnt have 15-25 minute waits for online orders.some people cant stand for 25 mins.when i told ladies in front of me how long BPG be taking they dipped lol for a business that boasts being around so long expect them to be better than others lol

Been shopping here for 3 years, this place used to have better cartridges that didn't come EMPTY or LEAKED. So many let downs in 2019.

First, I have been a long time registered patient with BPG. But, I'm thoroughly pissed off with them. BPG asked my partner to buy medical marijuana from them ON THE STREET! I've been a medical mj patient and customer of BPG for many years, and have appreciated what they do, overall. I've had deliveries from them (with occasional problems, nothing major) at least a dozen times at my home. Recently, my partner, who owns our home, also got her medical mj card. Today she put in her second order for delivery to our home. (The first one was totally botched by BPG, who screwed up the address AND phone number and never showed--another story for another time.) So, BPG knows (or should) that they are delivering to a 60-something year old woman who resides at an address that they have delivered to numerous times. Nonetheless, when the delivery driver got to our neighborhood in Richmond, they called and told her that she had to meet them outside on the sidewalk to get her $300 worth of medicines. If you think about it, this so WRONG, it's bizarre. BPG claimed because it was their first delivery to her, they could not bring it to our door. The delivery person (who was 5 or 6 inches taller than my partner) would not only not come on to the porch, he wouldn't leave the sidewalk, so as not to be on our property. This is not "home delivery." Suppose this patient's medical condition prevented her from getting up and out of the house to the sidewalk. Would BPG have denied her the medicine she ordered? Prop. 215, under which BPG operates, was supposed to mean that PATIENTS would no longer have to buy their medicines ("drugs") on the street. BPG's action today was treating a legitimate patient--fully registered with BPG, with a history of buying in their store--like a good old fashion drug-buying-customer-on-the-street. Meaning, BPG behaved like a black market drug dealer today in front of my house. A house, again, that their delivery personnel have been INSIDE of many times before. This was a complete violation of the patients right to privacy, for starters. But more than that, it's a wrong-headed approach to safety for both the patient and the driver. Since the PATIENT is registered (including drivers license, phone, home address, etc.) with BPG, it is clearly safer to count, check and verify the cash or card and the items delivered INSIDE the home, or at least on the porch, out of view of neighbors and passers-by. Would BPG demand that first-time PATIENTS at their store on San Pablo do their first transaction off the property, on the sidewalk there in Berkeley? Then why would they make my partner buy her medicine on the sidewalk in Richmond like sketchy drug buyer rather than the legally registered PATIENT that she is? Shame on you BPG. You need to rethink this "policy". It's bad for the patient and less safe for both the patients and the drivers.

Decent prices but terrible customer service.

As a kind of terrified newbie medicating for anxiety and panic attacks, the staff here was SUPER nice and understanding, they take time to chat as they’re working and make you feel welcome. They have good strategies to keep the lines and wait time under control. Knowledgeable too! It’s pretty out of the way for me, but they have a great selection, I would definitely shop here again.

I like the products available. However the atmosphere is a little rough.

Haven’t visited yet, but I am looking for free classes!

Treated with respect, hospitality and great service. ATM jus outside, nice.

My favorite place to go

Great parking

imo the best place to go in the entire East Bay. wide selection. competitive prices. great atmosphere.

Great price on editable chocolate 🍫 100mg THC for 15$, and they sell clones for 22$ if you have the patience to grow

I was there on the 1st, did a preorder and it was great. Got Purple Kush and Ghost OG.

Every time I come here the atmosphere is terrible and the customer service is absolutely the worst I've ever dealt with. The flowers here taste like your granny's hidden stash she forgot about for 15 years. Never come here if you want good quality weed and good customer service. I hate this club and honestly this is the WORST place to go for your meds. These poeple need to grow up here and treat others with authentic respect. Some workers here are okay but most of them are RUDE