Ratings and reviews of Substance - Division
(205 reviews)
4.7
Quality
4.7
Service
4.6
Atmosphere
Reviews 97-120 of 205
October 20, 2015
Love this dispensary! This is like the candy store of dispensaries haha The back room is beautifully laid out with rows and rows of jars that you may pick up open have a look and even smell the products. The jars clearly label the basics name, thc, price, etc. and are color coated to indicate if they are indica, sativa or hybrid. The set up makes it really easy to pick what's right for you and if you have any questions the staff is right there to help you and have always been friendly whenever I have gone in. Compared to other dispensaries I have been to this place has great selection to choose from they do not limit what strains recreational users may buy which is huge for me as a recreational user. Would recommend for sure :)
Dispensary response:
It seems everyone uses cannabis to feel better -- self medication. Everyone is entitled to all our flower without restrictions, and without being labeled ommp or rec. We are super glad you enjoyed our fine selection and presentation.
November 10, 2015
February 21, 2016
We've been here several times. The quality of flower is on par with every where else, and there is a sizable selection. We love that they always have prerolls! The only downside really is the service. It is hit and miss. Jared is an awesome Budtender; he is knowledgeable, personable and funny. Every other interaction with the staff has left us with a bad taste in our mouths. We go for Jared and joints!
Dispensary response:
Thanks for the feedback. We strive to provide great products from many diverse farms, and at great service levels. We are sorry to leave anyone disappointed, and welcome all feedback to improve our approach.
March 5, 2016
May 6, 2016
This shop carries the widest variety of CBD strains with the least amount of THC out of any other dispensary in town! Being someone who doesn't like to feel "high" I really appreciate the fact that they carry so many strains with such low THC (less than 1%) I am loyal to this shop and will forever love them because of it!!!
Dispensary response:
Thank you Medicinialqueen! We try to have a wide variety in stock at all times. We rotate strains frequently so keep checking back for different options. See you soon!
May 14, 2016
March 23, 2016
pretty chill spot. I never venture out of my top dispensaries but decided to give this one a try. was checked in and taken to the back quickly for a mid satuday. Was presented with a variety of different strains, and overall was veryyy happg with my choice. Def will be coming back to try new strains.
Dispensary response:
Glad to hear you enjoyed your experience with us Ebf! We are always bringing in new strains an we rotate frequently so swing through again and check out our fresh supply!
March 23, 2016
March 24, 2016
This appears to be a nice place and the menu looks like a very nice selection. Unfortunately, they want to record too much personal info. By state regulations all that is needed is DOB, amount sold and what was sold. Unfortunately, they want name as well and many of us do not want to be put into a database for various reasons. Hopefully, they will update their policies.
March 15, 2016
Friendly and professional! Clean and quality dispensary! I loved the Tangie Dream wax I got! A super relaxing, all is well in the world feeling with the Tangie dab from Phantom Farms!
Dispensary response:
Thanks, katgreenlove! We're happy that the Tangie Dream works for you! We always have new dabs rolling in, so keep checking back for more awesome stuff!
March 15, 2016
October 5, 2016
Bad experience with flower smelling of mold. Called in to say 'hey you might want to check your stock' and the reply was 'yeah ok'. Then I found the packaging my flower came in and it smelled of mold too. Took it back and was told that some people like it and it was just my nose because the labs results were clean. Can't argue that BUT the flower was pre-packaged and sealed, and that bag stank. Well I've only been consuming cannabis for 30+ years and the ONLY flower I have had that smells of mold is flower that had mold. Med patients beware.
Dispensary response:
Thank you BendDabber for expressing your concerns. All of our cannabis is stored in dry, dark and cool areas and has to be tested for mold spores by a state sanctioned lab, prior to in house packaging. There are a few terpenoids that are reminiscent of musky, even moldy, plant material, and can lead one to believe there may be mold present. All things aside, we should still strive for our best customer service, regardless of the issue and will continue to improve our service as issues arise. Thank you for your feedback, and do feel free to request the full test results when purchasing flower in the future.
October 16, 2016
March 10, 2016
It's been a while since I visited, and I'm thoroughly impressed with their product variety and good value. The place was really comfortable and the staff was really friendly and helpful. If they couldn't answer a question, they asked a co-worker or looked it up.
Dispensary response:
Bendbudguy, we're impressed that you're impressed! Thank you! We try to maintain our focus on providing the best customer service and promoting education and awareness for our cannabis customers.
March 15, 2016
November 6, 2016
One visit and done. Had low cbd concentrate. Atmosphere was mechanical. Won't recommend or return. Instead we have found High Desert in Madras to have exactly what we need.. I am a real customer btw.
May 15, 2016
Best place in the city
Dispensary response:
Thanks 420DarkSouls! Thanks for coming through, see you soon!
June 23, 2016
February 16, 2016
I loved bloom well everyone there was very nice and actually wanted to help you product was amazing as well(: I would definitely recommend this one to anyone in the area!
Dispensary response:
Thank you Everclearsmoker32! We appreciate the feedback, see you soon!
February 24, 2016
December 13, 2015
Best dispensary I have found in Bend, so far. I've made my rounds, and have been to most, yet Bloom Well is the one I keep going back to. Great, knowledgeable budtenders, who are open to conversation and walking you through the best strains, based on your preferences. Some dispensaries in town seem to have disdain for recreational customers, raising prices and giving poor service. Not the case here... Finally, they just seem to have really great bud, for really great prices! Protip - look for their specials... unbeatable.
Dispensary response:
Thanks Danathanthamanathan! We appreciate your kind words. We are always striving to learn more and share our knowledge with everyone who comes through our doors. See you soon!
December 16, 2015
January 18, 2016
BloomWell was the first dispensary I got flower from, which keeps me going back. Great prices for flower with lots of selections and range of THC percentages. Great edible selection too. I believe BloomWell has one of the largest concentrate selections and do not carry one specific line. Very friendly staff that make medical patients feel special; they have a medical only station so the wait time is lower. (Though waiting is common at BloomWell and sometimes upward to 10 minutes. They are that busy at times.) Regardless of waiting more often, I still go back because they have great prices, service, and do care for the patient. They make sure you are getting the proper treatments for your medical needs.
Dispensary response:
Thanks Lyvvy for the feedback. We try and represent the entire cannabis community -- farming families, hash, oil and edible makers -- with a broad selection of their product offerings. We care a lot about our staff and invest in their training; glad to hear that their concern and compassion for our clients shows.
January 22, 2016
January 27, 2016
this place has it down!!! these guys know their Cannabis, plenty of flower and now they have some terpsauce, the most flavorful concentrate in bend
Dispensary response:
Thanks, Islandlabsllc. We're always taking in new product to throw down for our customers to try. We're happy that you're happy!
January 30, 2016
March 24, 2016
Great location. Staff seemed overal pleasant. good choice of flower. I would def return.
Dispensary response:
Hey, thank you Pufforegon1! We are always rotating our selection and it changes almost on the daily, so keep checking back for new flower!
April 6, 2016
January 28, 2016
Really Nice People, Excellent Service... Great Place with Fairly Large Variety of Flower and CO2 Oils. Thanks
Dispensary response:
Thank you for your feedback, CE6. We try to keep our little place packed to the gills with a wide variety of items for every kind of customer.
January 30, 2016
December 2, 2015
I come down from Redmond so I need a dispensary worth driving to. A busy, crowded day, they were friendly and welcoming. As a recreational user and artist I wanted high quality, but also something for creativity that would be good for detail work. I was thinking of Blue Dream and the bud tender pointed to it. Just a happy coincidence, but it added to my positive experience. She was knowledgeable about the strains and grades, and told me their virtues, but thought Blue Dream fit my needs. A clean, well-organized store, with attractive décor and very good packaging, I paid my bill and I was gone. This may become my main dispensary.
Dispensary response:
Hey redmondjoe! We are glad to have served you so well, and we would love to be your main dispensary in Bend. Every crew member has a different relationship with cannabis, and is happy to share what they know.
December 10, 2015
October 25, 2015
Visiting from out of state and visited this cool place and oregrown and this place is 100% better. Happy vibes, very friendly and knowledgeable staff, prices are almost half the price of the other shop, great workstations with all the varieties of weed in front of you, thc/cbd amounts written on jars with prices. Went here twice and didn't have to wait either time. This is the perfect shop for antibodies needs. Next time we come through Bend this will be our first stop.
Dispensary response:
We look forward to seeing you again soon. As a community dispensary, we are proud to represent cannabis from around the region and around the state. Come back soon!
November 10, 2015
January 11, 2016
Our favorite dispensary in Bend. The people are always friendly and knowledgeable. Good vibes, never waited for more than 5 minutes to go back. Love BloomWell
Dispensary response:
Hey Allybreezyy, thanks for the good word, love the feedback. We strive to be informed and up to date and love to share that knowledge with everyone in our community. See you again soon!
January 22, 2016
December 7, 2015
Already did a review after significant other went to Bloom Well and picked me up some strains to try... This weekend I finally got to Bend and went in to Bloom Well. Very nice setup. Had what I was looking for and a few grams of others to try out. Staff was great and friendly. My #1 choice so far in Bend.
Dispensary response:
It was nice to meet you in person. Thanks for your patronage and kind words here on Leafly. We look forward to seeing you and your lady often!
December 10, 2015
December 17, 2015
I love Bloomwell. Their stock of bud is always rotating and they are constantly getting new products. They are super convenient, right off of the highway, and they take debit cards so I don't need cash. These guys are the best.
Dispensary response:
We're happy that you're happy!
December 30, 2015
January 5, 2016
I pulled a second label off the prepackaged 1gram bags I purchased revealing a different strain name with a lower THC percentage.
Dispensary response:
Thanks for reaching out and sharing your experience with us. At Bloom Well, we are very environmentally conscious and try and minimize waste as much waste as possible. When we do weigh-outs, we pre-sticker bags. If we don't use all the bags, we simply save it and add a sticker for a different product weigh-out.
We have tried scratching out the old info with a Sharpie marker but it shows through the fresh sticker. And when we try and peel the sticker off the bag, it shreds the sticker.
We feel pre-weighing is the most hygienic manner in which to handle cannabis. Clients have the quality assurance that cannabis was handled only once from when we take the product into our inventory and sell it to clients; it's never touched by bud-tenders or anybody else. We then nitrogen pack and heat seal the product for freshness. Nobody does this but us.
Sorry about your perception of a sticker mixup or changeup. It was, quite simply, an intentional re-labeling of a gram bag.
January 6, 2016
December 24, 2015
The staff is very knowledgable about the product, very friendly and always helpful. The prices are outstanding and the bud is great. One of my favorite shops in town
Dispensary response:
We're one of our favorite shops, too! Really though, we do invest in staff training, and expect our crew to be knowledgeable about human anatomy, plant botany, and all the flowers, concentrates, edibles and topics we carry. We're not afraid to say "I don't know" and are willing to research answers. There's some much to learn.
January 22, 2016
December 21, 2015
Super awesome place! My new favorite! The staff is super friendly and knowledgable! I don't have a lot of money right now and I can always find an awesome deal for meds at Bloom Well. I highly recommend it and can't wait to get some money and give it to them!!
Dispensary response:
We will take it any way you can bring it. Tell your friends that debit/credit is welcome.
December 30, 2015