Ratings and reviews of Substance - Division
(205 reviews)
4.7
Quality
4.7
Service
4.6
Atmosphere
Reviews 121-144 of 205
October 10, 2015
Great selection, knowledgeable staff, cute place, just a little tight though. Have not been to the new store next door, so take that last statement with a grain of salt. Not so sold on the prepackaging idea either, but the products seem to be consistent with their display. Owners are great cannabis stewards in the community. All and all it is a sold shop.
Dispensary response:
Thanks for checking our cozy shop out. Thank you for the kind words.
October 21, 2015
December 30, 2015
This used to be a good dispensary for OMMP customers. Lately with all the new customers it seems like they are focusing more on the sale of flower. There OMMP inventory gets smaller and smaller all the time. Will probably look for a better one for OMMP.
Dispensary response:
Thanks for the comment. Please let us know what we're missing! We just reviewed our inventory and see 88 different concentrates -- CO2 extracts, live resins, ice wax, dry sift keif, BHO, PHO, RSO. We have 92 edibles -- chocolates, truffles, lozenges, taffy, trokies, drinks, tinctures, syrups.
For a shop with a small physical footprint, we take great pride in having the most diverse product lineup and best branded products from around the region and around the state. We take our customers opinions seriously, and would like to know what we're missing.
January 6, 2016
August 20, 2015
Amazing staff, wonderful products, always friendly and very knowledgeable!
Dispensary response:
Hey jkrause, Thanks for sending us this positive note and give us community support. We love what we do and our happy to share the good vibes with our clients.
Kinda curious to know what ya' got?
August 21, 2015
October 17, 2015
Very pleasant lobby with info and magazines if you happen to have to wait. The Sales floor has several one on one stations with more than a dozen choices. Very easy to read labels on each jar with prices, Farmer, THC%, & CBD%. The staff has been very courteous, and takes time to answer my questions. You can even call it in!
Dispensary response:
We have worked out some of the kinks in our system, so there's little to no wait these days. At the same time, we don't want to rush clients because we are all learning so much together. Farmers are bringing us product steadily, so visit us again soon.
November 10, 2015
July 18, 2015
Best dispensary I've been in. I'm a new patient. Visited while on vacation and need some pain relief. Melissa helped me find what I need. I was able to open and try Sacred Herb Medicinals- a plus to be able to try topical. I bought a pain stick and some Applied Synergy lozenges. Pet friendly. They brought my dog water, since I had walked there and it was hot. The lozenges were just what I needed and the pain stick came in handy when I fell down the stairs where were staying the next morning. I was very tempted to buy their Cannatonic clone, but am afraid I'm not one with green thumb. I like products that are one to one THC to CBD, the flowers/strains are hard to find.
Dispensary response:
We are so glad you loved the Applied Synergy lozenges. Those little candies are perfect medicine. Glad to hear you had the topical too, those powerful sticks can shorten healing time, for sure. See you and your pup when you're in town again.
August 17, 2015
September 4, 2015
wow, Jesse is great helps me every time I am here.nice helpful and I would say a sense of humor is not needed but very helpful and doesn't make me feel stupid when I ask questions.
Dispensary response:
Hey thanks. We are happy to learn side by side with our clients. Thanks for the love. I will be sure to tell Jesse he needs to add some more jokes to his repertoire.
September 9, 2015
December 19, 2015
Great service and friendly atmosphere. Excellent variety and good rotation of different product.
Dispensary response:
Thanks! We're always looking for new things to throw out to the community.
December 30, 2015
October 7, 2015
This was the first store we went to for the midnight opening October 1st in Oregon. Every strain was phenomenal, and everyone was incredibly nice. The owner was there both times we went there last week and it was really great to be in a place that made things so easy and comfortable. Other shops here are more expensive and have a less comfortable vibe. Thanks!
Dispensary response:
Thank you. We do want this to be everybody's dispensary; a comfortable, relaxed & friendly environment. See ya soon!
October 12, 2015
November 16, 2015
I love this place, the people are friendly (wouldn't you be?) the set up is nice, AND you can use your bank card!
Dispensary response:
Human relations matter in any business, and the cannabis industry should be no different. We have a rigorous recruitment and training process, and have a friendly and professional staff that is passionate about cannabis. Come back often; let's be good friends!
November 17, 2015
September 7, 2015
The most flexible and caring dispensary In bend oregon... No these people aren't after your money... They know you have a budget and they try to make a reasonable price on all of their products... Not only will you grow to love these people... They will grow to love you as well... And you will see how far that can get you... Cause when bloom well loves you... Your set for life!!!
Dispensary response:
Kristoker420, those are the kindest words ever. We really appreciate the love. We do our best to be "Everybody's Dispensary" and to have products for every budget. See you soon!
September 9, 2015
December 12, 2014
Place is tight! Huge selection clean friendly atmosphere, knowledgeable staff. Decent Clones but would like to see a more diverse selection or what would be really cool is if you were to order seeds from various genetics companies and had a nice seed selection....maybe even have a few local breeders have their seeds up in there....clones are cool but limiting....seeds would allow for cross breeding which would increase your stock with variety....idk just a thought but I love this dispensary my favorite in town. also if possible have customers if willing take pics of the finished product of the clones so you can get a general idea of what each strain could turn out like....Thank you Have a nice day! Stay Cheevered
Dispensary response:
Thank you so much! We're so glad you love your space and clones! Thanks for the feedback - we do actually carry several varieties of seeds, including some from local producers such as West Coast Masters and companies like Green Man Organics. Thanks again for the feedback, we hope you have a great day as well!
December 15, 2014
December 9, 2014
love the folks and the good vibes coming from bloom well! my wife and i travel over 4 hours because budtenders like alexa not only provide us with topnotch medicine but educate us as well about the latest in cannabis research as it pertains to our ailments. Thank you for doing what you are doing!
tara and erich
Dispensary response:
Thank you so much for your feedback! Alyxia says "thank you" as well! We are elated to be able to provide access to top notch medication while also helping to educate lovely folks such as yourself about the benefits of cannabis. Stay awesome, Tara and Erich, and we'll hope to see you soon!
December 16, 2014
October 8, 2015
Super friendly service and high quality, large selection of all different strands and clean environment.
Dispensary response:
Our strain selection will stay large and will rotate through the best cannabis we can find throughout Oregon. Thank you for the feedback. Hope to see ya soon!
October 12, 2015
November 23, 2015
Knowledgeable staff, quick waits, and tons of variety!
Dispensary response:
We do our best to have something for everyone, and something for every budget. Thanks for the positive words.
December 10, 2015
November 13, 2015
Nice place. fast service and nice selection but the prices were outrageous 36 dollars for two grams nothing in that place was under 10 a gram
Dispensary response:
Thanks for the review. We almost always have grams for under $10 to ensure there's something for every budget. In fact we have a Blueberry Sour Diesel for $9 / gram and $27 an 1/8th. When we run out of something at that price point, we put something on special. These past few weeks have had 3 different 1/4 oz specials for $40, which is $5.7 per gram. Please come visit us a again soon; we'll be sure to have flower under $10; this next week it will be Oregon Cherry Pie.
November 16, 2015
November 13, 2015
Top notch service and quality!
Dispensary response:
Thanks for visiting our shop. As a community agency we can procure and curate the best cannabis from around the region and around the state. We're glad you can enjoy it too!
November 17, 2015
November 10, 2015
Great setup! Great options! Amazing service!
Dispensary response:
Thanks for the enthusiastic review. Our facility is not huge, and we manage to use the space to its fullest potential. Come see us again soon.
November 16, 2015
September 7, 2014
I've been to nearly every dispensary in Bend, OR and I have never walked out with the idea of leaving a review for a place. I've had good service at places like The Herb Center and Diamond Tree but let me start by saying this dispensary is the most professional by means of service and supply. The environment inside is inviting and makes you want to stay longer! Too bad it's not a smoke bar! But anything from their online menus (which I did use prior to visit) to their sweet paintings inside. This place is the dispensary to go to if you are an adult looking for a location that's comfortable for the older demographic.
Dispensary response:
Thank you so much! It's wonderful to hear that our online menu is serving its purpose so well. We always ensure that it's up to date so our clients can figure out exactly what they need before they show up. Thank you as well for complimenting our interior decor - we pride ourselves on offering a comfortable and inclusive space for our clients to relax and enjoy the Bloom Well experience.
November 4, 2014
October 20, 2015
Classy establishment and excellent product and selection. I love the presentation all around. Wonderful, knowledgable staff!
Dispensary response:
We appreciate your support. Come check us out again soon, as fresh strains are arriving regularly.
November 10, 2015
October 12, 2015
Love this place and the meds. Super compassionate especially if your in the medical program. Thanks for putting patients over profits
Dispensary response:
Thanks for supporting our community dispensary. Being a client-focused compassionate organization is the core of what we do; glad it shows. We certainly make mistakes, but do our best to treat everyone with respect and dignity, cardholder and adult consumer both.
November 10, 2015
April 21, 2015
By far my favorite dispensary in Bend and the surrounding area, maybe even the whole state. Staff if very friendly and very knowledgeable on all medical products. I learn something new every time I go in or call them on the phone. They always make time for customer service and answer all my questions. The product the sell is amazing. Very clean and professional. Nice pre-weighed vacuum sealed flowers. Lots of variety of flowers, oil, candy. Always getting new product, keeping things fresh and up to date. Plenty of high cbd strains to choose from, which I really like. I just can't say enough good things about this dispensary. They are simply the best and if are searching for that perfect spot for all your medical needs, I would search no further and go to Bloomwell! Do it.... Goooooo toooooo bloooooooommmmmwellllllllll
Dispensary response:
Thanks so much for the kind words, phunkyghost. We look fwd to seeing you again soon.
May 3, 2015
June 14, 2015
I love the variety of the medication. They have such a positive vibe and such educated people. It really feels like they are in it for the patients and not the money. I recently tried out the herb center even though I felt hesitant because I always check reviews multiple times and they delete any negative feedback. I also bought cherry truffles from there and they ended up being rotten. Once I walked into bloomwell I knew I finally found the dispensery for me. Thank you guys!
Dispensary response:
Thanks for checking us out. We are happy to be YOUR dispensary. We have a variety of edibles and we take pride in knowing they are high quality and consistently dosed. Also, we appreciate getting product reviews. The patients benefit from personal stories. So keep writing!
June 15, 2015
December 10, 2014
Great people that are very helpful for someone new to this medicine. I will be back and recommend it to anyone that needs great meds.
Dispensary response:
Thank you so much!
December 15, 2014
September 27, 2015
Love this place, great prices with a large selection!
Dispensary response:
And we love you too!
October 2, 2015