Went in to buy some cookies badder and when I got home and opened it was dry and crusty. Nothing like what badder is supposed to look like. Before I left my budtender said "don't lose your receipt, you can bring it back for an exchange if anything is wrong with it" I went back to exchange it and the manager took forever in the back, came back out to tell us that its fine the consistancy looks fine. Can't exchange or refund its against state law.
Worst experience ever! Never going there again. ✌
Worst cannabis shop in the greater Reno area. Horrible service, lame deals on their bottom line products, overpriced, and management is incompetent. Blüm Reno... I mean, Jade Cannabis, has been and will always be trash 🗑. NEXT!
I went into the store today because I had bought some gummy edibles and from the store to my house it had melted. I brought it back to see if they could do something about it because nowhere in the can it says to keep cool so it wouldn't melt-(I have never had a problem) but the female that served me was not very knowledgeable and she said her manager would not exchange it but if I wanted to buy a new one I could get 20 percent off. I think that if they wanted to help out the customer they could give up one stupid gummy to keep the customer but as your can see I will never step foot at this place and will also let all my friends and family know not to go there.
Blüm has some amazing service. Very fast and free delivery (on orders over $50) and they sometimes include free goodies as a wonderful surprise. I will from now on always order through Blüm as my primary provider of bud and other weed products.