Jade Cannabis Co. | Midtown Reno

Go to a different dispensary. The Budtender (60206) at jade got me the wrong me the wrong product of much lower quality and charged me the same as the product i wanted. I polietly asked what could be done about it and they would not allow for any type of remedy to the issue (refund, exchange, store credit anything). When i spoke with the manager she had told me that there was nothing she could do and would not budge. Any Other dispensary is a better option. The dispensary on plumb is a much better option.

Went here to get a lush 2 ozs for 120 and they said they couldn’t honor their deal.

I'm from Nashville tennessee but have been traveling around country for about 3 months I've been to over 2 thirds of the recreational cannabis states so far . Out of all the places I have been to the "Jade Cannabis Co." Is by far my favorite dispensary . The atmosphere is excellent and the staff are super knowledgeable and very helpful without being pushy . The really listened to me and have always had very good suggestions and advice on the products that are right for me . And the flower is the best out of anywhere I've been to from being fresh and super potent . I know without a doubt that the rest of the night after leaving jade is going to be stress free and I'll be walking around feeling like a zillion bucks .... I'm never going home . THANK YOU JADE !!!!

Excellent shop with super friendly and helpful staff. Big shoutout to Samm, the kindest of budtenders!

I have a out of State drivers license, Fedeli recognize star ID & this idiot “GM”manager behind the counter, thought it was fake 😂 had already been to other dispensaries with no problem, and instantly went to another one (Get Your shit together)

I just went in to jades on 4/5/2022 I see the reviews for this place are mixed (mostly bad experiences) My first experience was a odd one Didn’t know they would need your id soon as you get there Customer service is nothing to Rave about . Finally ....the weed was very good that I brought it was call sour diesel lemon kush 26 % thc it was a good high so can’t complain about the product ..... The overall experience is not Spectacularby any means but if you wanna buy some safe legal weed jade’s we’ll get the job done for shore

Customer service is on point Very clean and comfortable. The Budtenders take their time with each persons individual needs. Wide variety of cannabis products to choose from. Amazing point system!! I got $75 off Woohooo. Daily deals .

It was my first time here. The guy over the phone was very nice and helpful. The staff was great. And even helpful when my card wouldn’t let me withdraw from the ATM (thanks *insert bank name here*) They set aside my stuff I’m a bag with my name on it, for me to come back. I’ll definitely be coming back! 😎

I went into the store today because I had bought some gummy edibles and from the store to my house it had melted. I brought it back to see if they could do something about it because nowhere in the can it says to keep cool so it wouldn't melt-(I have never had a problem) but the female that served me was not very knowledgeable and she said her manager would not exchange it but if I wanted to buy a new one I could get 20 percent off. I think that if they wanted to help out the customer they could give up one stupid gummy to keep the customer but as your can see I will never step foot at this place and will also let all my friends and family know not to go there.

Excellent phone service, prompt call-backs, super friendly crew!!!

Went in to buy some cookies badder and when I got home and opened it was dry and crusty. Nothing like what badder is supposed to look like. Before I left my budtender said "don't lose your receipt, you can bring it back for an exchange if anything is wrong with it" I went back to exchange it and the manager took forever in the back, came back out to tell us that its fine the consistancy looks fine. Can't exchange or refund its against state law. Worst experience ever! Never going there again. ✌

Love the inventory and the staff is super friendly! Also really dig the promos and plinko!

All I wanted to know was how many reward points I have and they gave me an attitude about it and would not tell me my points unless I came in . So if that's worth losing a customer over keep it up good job guys

The driver was prompt, communication was clear. I got exactly what I wanted in a timely fashion 😄

I love Blüm Reno! It’s my neighborhood store. Everyone is friendly and knowledgeable. The product quality outstanding.

As always a great experience.

Well it was an overall great and convenient visit I was somewhat displaced by the lack of comunication about the strain I had for pick up the said it was ready yet upon arriving they told me the strain was not in and asked of i had recieved a text message. Relaying the information but infact did not. Yet the clerk who helped was able to point me in some other strains in my price range

The service and pre-order experience is getting better and better each time I visit. After having some frustrating experiences with how Blum employees handled pre-order issues, it was super rad to get a text this time from an employee who helped me pick a different item that was actually in stock. All through text messages before I left my house! Much appreciated!

Even with construction going on, this is still the best spot in town! Staff is always friendly and willing to help out or answer any questions, Location is clean and always welcoming, And they always Have the best products and deals in town! They even Price Match all their products with the other shops in town As long as its the same Batch/Percentage. Sierra and Brian were able to help me choose some fire dabs with some awesome terps by MPX, along with some fresh flower by Natures Chemistry and IVXX! Can’t forget Josh for always making the experience an enjoyable one with his laughs and jokes.

At first I was intimidated because there's a lot of beefcake here, but turns out: they're really good listeners! Great store, great products, great prices, deals and loyalty and great staff! Everyone goes ABOVE & BEYOND, even entertaining my stuttering anecdotes. Thank you Blum for making me extremely HAPPY!

I love coming to Blum it’s one of my favorite places They have a ton of friendly employees who always help me out Blum is best place to come to with great prices too

Blüm has some amazing service. Very fast and free delivery (on orders over $50) and they sometimes include free goodies as a wonderful surprise. I will from now on always order through Blüm as my primary provider of bud and other weed products.

I have come to Blüm for nearly a year now and have always enjoyed the vibe, the cleanliness and the integrity of the staff. Recently, I came in with a friend and made a purchase. The new card system acted kind of funny and after leaving, I realized I was charged twice. The assistant manager Jonathan listened to my concerns and reassured me that he would personally handle the matter. Jonathan maintained open communication lines the entire time, making it clear that he makes customer service his priority. It is clear that he is dedicated not only to his customers but to his store and his team. Thank you Jonathan, and everyone at Blüm, for consistently making our encounters smooth and simple. I will definitely be back for business!

Worst cannabis shop in the greater Reno area. Horrible service, lame deals on their bottom line products, overpriced, and management is incompetent. Blüm Reno... I mean, Jade Cannabis, has been and will always be trash 🗑. NEXT!