279 Reviews of Botanica (SE 12th Ave)
4.7
Quality
4.8
Service
4.7
Atmosphere
November 6, 2019
Dropped in on a Saturday afternoon as I live in the area. Waited for ten minutes or so for the bud tender to assist me as she said she was “waiting for the other employee”. I’m a guy. Dressed in business casual. And I hear her tell the dude who shows up that I was making her feel uncomfortable. The guy then waits on me and tells me that I should t be upset because she didn’t feel comfortable waiting on a man. Okay, then don’t get into customer service. I just wanted to grab some pre rolls and was made to feel like a predator because they hired a hippy who only waits on people based off of the vibe she gets. Thankfully, I’ll never have to return because I wouldn’t dare want to make anyone feel uncomfortable by asking theM to take my money.
Dispensary response:
Thank you for your feedback. I genuinely apologize for this experience and I am so sorry to hear that you were made to feel this way in our shop. We pride ourselves on the customer experience, therefore this is absolutely unacceptable. I would very much appreciate if you could email me at carrera@botanicapdx.com to discuss how we can make this right. Again, my sincerest apologies.
November 7, 2019
December 17, 2019
All the workers are really nice and create a welcoming environment!
Dispensary response:
Thank you @chris404605. It's very much appreciated. :)
December 19, 2019
November 12, 2019
I love this little shop... Great bud, awesome pre-rolls (only place i buy them!) I highly recommend this shop!!!
Dispensary response:
Thank you so much! Happy to hear you enjoy our pre-roll selection.
November 13, 2019
October 22, 2018
I think this place is located in a weird area or better yet hard to see unless your directly I. front cause it's so small. But the people who work here are great and have a great product available.
November 3, 2018
I love this place, awesome and friendly service! along with a very wonderful and amazing selection of goods at awesome prices! It's my favorite go to place for my goodies!
November 7, 2018
great selection, cool prices..🌺👑
January 13, 2019
Worst store ever have u buy stuff that don’t work and won’t do nothing for you worst experience ever I have never been to any dispensary and got treated like this i just want what I payed for to get high not to get rip off outta my money worst store ever
April 29, 2018
Not a huge selection by any means but the flower is of great quality, and it is a great shop if you need medicinal CBD strains- 5 in one location is pretty amazing. Friendly guys running the place and the atmosphere is super nice and inviting. Great little neighborhood shop.
April 22, 2018
Botánica has been my go-to place for grabbing joints in the Buckman area. The budtenders are incredibly sweet, friendly people. The shop is small, pretty limited stock when it comes to edibles but as I mentioned earlier, definitely a great spot for leaf and pre-rolled joints.
May 25, 2018
This place is awesome! Affordable bud and the staff was really friendly (Allison). They also have a bunch of specials and we got a great deal. We will definitely be back
February 22, 2018
Very chill place. Always feel like the budtenders care about my experience and what I want, instead of pushing the top shelf. Wish I had come in sooner.
April 2, 2018
Amazing to visit if you are new to it.
March 3, 2018
The staff is incredibly polite and helpful. This dispensary has a very cozy and familiar atmosphere.
February 9, 2018
This location is right by my work so not only is it convenient but they always have great deals and friendly staff.
May 25, 2018
This was my first time here and I will be returning again. The atmosphere and the design of the store was great and Allison was beyond helpful and amazing.
January 21, 2018
Pretty sweet shop, nice workers, they know what their talking about, the bud is pretty, And it’s pretty good shit.
December 3, 2017
The place has really gone downhill since my last time there. Major upselling by the bud tender and advertising specials that were not available and had not been for over a week. I won’t be going back and I told friends and the band about it so they will most likely lose some business.
September 12, 2017
This use to be my go to shop. Unfortunately, things have changed and I'm moving on.
Dispensary response:
Thank you for your honest feedback, @Kraftfaust. We're sorry to hear you won't be re-visiting us anymore, but as always, we'd love to have you. If there was ever anything you'd like to see done differently, or if you had a specific interaction that is keeping you from coming back, please do not hesitate to contact us. We'd love any additional feedback so we can continuously better our shop for valued customers, as yourself. My name is Lisa, I am the asst. manager of the Buckman location, and my email is lisa@botanicapdx.com. Have a lifted day!
September 17, 2017
January 17, 2018
Very laid back atmosphere, welcoming to novices and veteran smokers alike. I have been here probably ten times and each time the staff has been friendly and knowledgeable.
January 26, 2017
Selection isn't huge but has lots of top shelf product. The lavender kush is one of the better pure indicas that I've ever tried.
Service is personal and top notch.
Dispensary response:
We appreciate your feedback and support. Lavender Kush is definitely a house favorite, we're so glad you liked it, @Xclickboomx :)
June 24, 2017
November 10, 2017
One of the Best Priced shops in town, clean cute environment and super chill staff and selection. Quick and not pushy usually in stock with what's. listed on the menu here.
October 28, 2017
This place always has top notch supply and friendly staff. They always have great deals that keep me coming back and this is definitely one of the top dispensaries in the city.
January 10, 2017
I've been to this dispensary multiple times and I usually don't do reviews but because they are so friendly, knowledgable (and not annoyed to share it) and just an overall great place to go, I'd definitely recommend it.
The strain suggestions have time and time again been ON POINT! Not once has anyone at Botanica seemed rushed to answer questions or annoyed-- they're very helpful all the way through to the entire process. Every product I've gotten there has been tasty and what I had been looking for when I originally asked. Definitely recommend this dispensary :)
November 20, 2017
Great people, great prices and great location. Love that they are a wholesale carrier of Dr. Jolly’s extracts!