169 Reviews of Buds Garage - Everett
4.6(169)
4.6
Quality
4.6
Service
4.7
Atmosphere
September 14, 2020
Avoid Bud's Garage! Avoid Covid Karen!
I went to Bud's Garage to pick up my online order (since they don't have curbside delivery). I wore the same face covering that I wear into EVERY business. I was inside for 5-10 minutes while I waited for other customers to be helped. When I reached the front of the line to be helped, Covid Karen yells across the showroom, "That mask won't be okay for you to shop here!" Although it's unlawful for a business to respond to my Dr.'s instructions, I was told, "I don't know what your Dr. said, you'll have to leave." When I asked how I might pick up my online order and follow my doctor's instructions, Covid Karen suggested I go outside and fraudulently, "have someone with an ID come in and get it for you." Covid Karen is an attorney when it comes to mask laws but not so much when it comes to LCB regulations.
I then returned to my vehicle to get an already used disposable mask I had been given at the hospital months before so that I could abide by Covid Karen's misinterpretation of what she thinks is a law. Covid Karen was having none of this and still refused me service. One of the other employees, recognized the discrimination I was experiencing and allowed me to pick up and pay for my medication order.
As I was leaving, Covid Karen felt it necessary to make comments about myself and my mask. Since she had such a fondness for masks, I decided to leave mine for her. This prompted Covid Karen to scream that I wasn't welcome to return. I'm not sure what part of her level of customer service she thinks might warrant my wanting to return but she's confused. I'd never return to a place that treats their customers unlawfully and in such a harassing manner. I suggest you don't go either.
I like it all! Staff is always very helpful to me. As a woman, over 65 I need all the help I can get. I give you an A+. Thank you!
Every visit is always a pleasurable one. Friendly service. Neutral atmosphere. Always a positive vibe. Great deals always and can’t beat the decor. I enjoy having Reading material and Stuff to look at if there’s a wait. What else can I say? You guys are awesome.
July 30, 2020
I have been in twice and both times, there were hardly any customers and over 5 staff members, all of whom were distracted by talking to each other. Staff were rude during our transaction and clearly confused about the return policy; on Tuesday I went in and bought two cartridges and they told me the return policy would cover them but on Wednesday, the Manager told me exactly the opposite and told me that I “shouldn’t have even come in with them” and tried to make me feel like the bad guy. When it was their staff that told me to. Very disappointed in the service from Management. Not coming here again
I’ve held off reviewing Bud’s off for awhile because it’s always been my “Cheers” so to speak. Ive been going here for almost it not more than 4 years exclusively. On average I spend approximately 400 bucks per month. You can do the math....that’s a shit ton of money. Before COVID I would still go in despite their limited flower selection because I loved the bud tenders so much! (Remember....my cheers! 😁) Well, after the statewide lockdown they completely massacred their core staff and now there are 2 OG bud tenders left (maybe one) and the new ones, while nice, are completely clueless when it comes to bud. Now, given the convenient location I was STILL willing to overlook the core crew being gone and still stayed true to my neighborhood dispensary. Today, that changed. I’m don’t giving them time and chances to get a better selection of flower! It’s literally mind boggling how they stay in business AND how people ever come back! WTF guys? I just don’t understand how
You think your selection of flower is able to stand up against any of the number of dispensaries in a 10 mile radius of your location! Awful doesn’t begin to describe it! Thankfully, I’ve found Remedy at Tulalip. It’s an extra drive but it’s well worth it!!!
July 27, 2020
Made a Leafly account just to make this review. I have COPD, chronic bronchitis, asthma, and cardiac arrhythmia. I absolutely cannot wear a mask. Even the Governor clearly stated that people with medical conditions don't have to wear masks as long as they state they have a medical condition. I informed the staff I had a medical condition. The first staffer (gal with two-colored hair, always been nice to me before) said ok, just please stay 6 feet apart. No problem. Other staffer (larger gal I'd never seen before) tells me I need to wear a mask. Informed her about state exemptions and federal law. She kept saying I have to wear a mask. I left.
Most of the staff are great, but some of them clearly do not respect differently-abled individuals or federal civil rights laws. I will never be back.
Cannot say enough nice things about this place!
Best budtenders I've had highly recommend
Always GREAT SERVICE and HIGH QUALITY PRODUCTS!
Always friendly and helpful. It's my go-to bud store.