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Buds Garage - Everett
3015 Everett Ave, Everett, WA
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- ATM
- Recreational
- Storefront
- ADA Accessible
- Veteran Discount
4.3 out of 5 stars31 reviews
Quality | 
Service |
Atmosphere |
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It was further from my house than I thought but it was all right
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My fave store :) All the clerks are super nice and EXTREMELY knowledgeable. Amazing selection of products with great prices. I like that they track our purchases and give discounts based on your purchases.
Recommend to everyone in the area.
Dispensary said:
Hello Weekil, Thank you so much for taking the time to leave us a review. I am so glad that you enjoyed your experience at Buds Garage. We strive to provide the highest level of customer service in the WA State cannabis industry, and we hope that all our customers feel as welcomed and comfortable as you did. Thank you again for the review and for coming in to visit us. We are looking forward to helping you again in the future! Sincerely, Bud EDIT REPLY DISPUTE
Hello Weekil, Thank you so much for taking the time to leave us a review. I am so glad that you enjoyed your experience at Buds Garage. We strive to provide the highest level of customer service in the WA State cannabis industry, and we hope that all our customers feel as welcomed and comfortable as you did. Thank you again for the review and for coming in to visit us. We are looking forward to helping you again in the future! Sincerely, Bud EDIT REPLY DISPUTE
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00
This place has a rewards/discount program but you have to make sure they enter your phone number to even get the stars but be beware of the new budteneders, especially one of the
new female budtenders . Told me she couldn't add my stars to my account even though it has been done before when the budtender forgets to ask for you phone number. Really disappointed I was lied to as a costumer I don't think I will be returning unless high society is closed :))
Dispensary said:
Hello Alexm139, Thank you so much for taking the time to leave us a review and for alerting us to this issue. I am very sorry to hear that you did not enjoy your experience at Buds Garage. We strive to provide the highest level of customers service in the cannabis industry, but even we fall short from time to time. Yes, you are correct. In the event that a purchase was not rung up under a customer account, we can add stars/points to someone's account after that purchase has been made. New employees have so many new things to learn (e.g. The LCB rules and regulations, our shops policies and procedures, cannabis knowledge, all of our products, etc...), and it can be a bit daunting for new hires. We do our best to get new Budtenders trained on our procedures asap, but sometimes these sorts of things still happen. I am very sorry that you felt lied to. I would bet it was more likely that the new employee didn't know how to do this, and not that they were intentionally lying to you. Thank you again for alerting us to this issue. We have now addressed this with every employee and hope that it will no longer be an issue. For your inconvenience, I would be happy to add a 10% discount into your account for you. All you need to do is email your phone to our secure email address and I can add those points to your account. You can email me at info@budsgarage.com. I hope that this makes up for the inconvenience you experience and I hope that we will see you again soon! Sincerely, -Bud
Hello Alexm139, Thank you so much for taking the time to leave us a review and for alerting us to this issue. I am very sorry to hear that you did not enjoy your experience at Buds Garage. We strive to provide the highest level of customers service in the cannabis industry, but even we fall short from time to time. Yes, you are correct. In the event that a purchase was not rung up under a customer account, we can add stars/points to someone's account after that purchase has been made. New employees have so many new things to learn (e.g. The LCB rules and regulations, our shops policies and procedures, cannabis knowledge, all of our products, etc...), and it can be a bit daunting for new hires. We do our best to get new Budtenders trained on our procedures asap, but sometimes these sorts of things still happen. I am very sorry that you felt lied to. I would bet it was more likely that the new employee didn't know how to do this, and not that they were intentionally lying to you. Thank you again for alerting us to this issue. We have now addressed this with every employee and hope that it will no longer be an issue. For your inconvenience, I would be happy to add a 10% discount into your account for you. All you need to do is email your phone to our secure email address and I can add those points to your account. You can email me at info@budsgarage.com. I hope that this makes up for the inconvenience you experience and I hope that we will see you again soon! Sincerely, -Bud
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11
What an awesome experience for me and my family! I rarely write reviews unless im blown away and I was definitely blown away with Buds.I was able to buy a Hellavated disposable pen $10 cheaper than the other stores I have been to so I will be checking Buds out frequently! The staff was extra knowledgeable and wanted to make sure I got what I paid for. I asked for a strain with an interesting name but had no idea it was a cbd strain until they made sure it was what I wanted and it wasn't what I was thinking it was so they found me something even better at a better price and it was absolutely killer.
Overall their prices are competitive if not a little better than every other shop in this area, but when it comes to their custoer service and atmosphere they cannot be beat! I feel much better walking into a Mom and Pop type of family shop like Buds where they actually value personal customer interactions then going to the other stores that seem to just get more and more like Franchises and less and less about the customer. Thank you for what you are doing Buds.
Dispensary said:
Hello Profplum, Thank you so much for taking the time to leave us a review. I am so glad that you enjoyed your experience at Buds Garage. We strive to provide the highest level of customer service in the WA State cannabis industry, and we hope that all our customers feel as welcomed and comfortable as you did. Thank you again for the review and for coming in to visit us. We are looking forward to helping you again in the future! Sincerely, Bud
Hello Profplum, Thank you so much for taking the time to leave us a review. I am so glad that you enjoyed your experience at Buds Garage. We strive to provide the highest level of customer service in the WA State cannabis industry, and we hope that all our customers feel as welcomed and comfortable as you did. Thank you again for the review and for coming in to visit us. We are looking forward to helping you again in the future! Sincerely, Bud
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00
Love their selection! Amazing customer service.
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10I’m really frustrated with Bud’s! I go there literally 4 to 5 times a week because it’s convenient and the guys are pretty cool. BUT I’m not going there anymore after today! For the second time in two weeks I told them what I wanted and they acknowledged my request but gave me the wrong damn strain!!!! Once you walk out the door they won’t exchange it even tho it was CLEARLY their mistake! I should be able to order something and trust I’m getting the right thing! I get mistakes happen but if I walk out the door and walk back in 60 seconds later and tell you about YOUR mistake you should rectify the situation! Any other business would make it right! Considering the amount of money I spend in that store I should be able to have some sort of consideration given it was their fault!!! Be careful when you go here because you may not get what you paid for!!!!
Dispensary said:
Hello! I am very sorry to hear about the unsatisfactory service you received! Here at Buds Garage we provide ourselves in providing unparalleled customer service and appreciate the feedback so we can make adjustments to fulfill our standards of customer service! Our budtenders know they cant do returns or exchanged so we do our best to provide copious options to choose from that best suit our customers needs and we even give a choice of the product after the strain has been decided on, this helps us ensure the proper product that is selected is sold and this provides the best choice for the customer and makes mix ups very rare but very rarely mix ups can happen. Unfortunately we cannot return or exchange items after the purchase has been completed, we have this readily posted throughout the shop. I am again very sorry that you were unsatisfied with the service and product you were given but I want to assure you this is not our standard by any means. We have made many changes around the shop and would love the opportunity to earn your business again. Please come stop by soon and check out our improvements! Sincerely, Buds
Hello! I am very sorry to hear about the unsatisfactory service you received! Here at Buds Garage we provide ourselves in providing unparalleled customer service and appreciate the feedback so we can make adjustments to fulfill our standards of customer service! Our budtenders know they cant do returns or exchanged so we do our best to provide copious options to choose from that best suit our customers needs and we even give a choice of the product after the strain has been decided on, this helps us ensure the proper product that is selected is sold and this provides the best choice for the customer and makes mix ups very rare but very rarely mix ups can happen. Unfortunately we cannot return or exchange items after the purchase has been completed, we have this readily posted throughout the shop. I am again very sorry that you were unsatisfied with the service and product you were given but I want to assure you this is not our standard by any means. We have made many changes around the shop and would love the opportunity to earn your business again. Please come stop by soon and check out our improvements! Sincerely, Buds
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31
First recreational purchase ever. Staff was very helpful in walking me through my options, (sativa/indica, smoking/edible, etc.) Settled on an indica RSO dabber which turned out amazing, (just now coming in off the ride, as it were.)
Dispensary said:
Thank you so much for the review and we are glad you enjoyed the RSO! Please stop by soon and check out our new products! Sincerely, Buds
Thank you so much for the review and we are glad you enjoyed the RSO! Please stop by soon and check out our new products! Sincerely, Buds
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00
Amazing!
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00The location is awesome and the gentleman helping me was really nice but I have to admit, super disappointed. I was very specific with what I was looking for and just like half the budtenders out there- he pushed all the top shelf products for his benefit, not mine. Recommended CBD Girl Scout cookies which he swears is the best cbd/thc product supposedly based on his experience with it- well, it did nothing but give me heart palpitations al night. Then he also recommended big black indica by Moani, which not sure why but this product is a complete waste of money- no high but you get hang over the next day.. let’s just say I’m out (and stuck with) $90 worth of products and ZERO high or relief! One thing to actually recommend a top shelf brand as long as you know it’s actually worth it. But it seemed like he just wanted his sales count but knew nothing of the products. It might not matter for this shop, but this will unfortunately be my first and last buy from them. So disappointed.
Dispensary said:
Hello! Im so happy you enjoyed our location and customer service! Im sorry to hear the products suggested did not work for you the CBD GSC from Fine Detail is one of our finest and best reviewed CBD flowers in the shop and the Moani Big Black Indica is a community favorite in the midrange price point for indicas! Again Im so sorry they didnt work out for you but everyone's endocannabinoid system reacts differently to cannabis so please come by again and provide that feedback to our budtenders so they can better tailor your experience in the future! We really appreciate your business and would love to have another chance to tailor your cannabis experience in the future! Sincerely, Buds
Hello! Im so happy you enjoyed our location and customer service! Im sorry to hear the products suggested did not work for you the CBD GSC from Fine Detail is one of our finest and best reviewed CBD flowers in the shop and the Moani Big Black Indica is a community favorite in the midrange price point for indicas! Again Im so sorry they didnt work out for you but everyone's endocannabinoid system reacts differently to cannabis so please come by again and provide that feedback to our budtenders so they can better tailor your experience in the future! We really appreciate your business and would love to have another chance to tailor your cannabis experience in the future! Sincerely, Buds
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00all the bud I've ever gotten here sux, the wax is very low quality and I don't want to come back here. I hate the service here because they make you feel like you're just a sale and don't make your shopping enjoyable like other places.
Dispensary said:
Thank you for your feedback! It helps us grow and better tailor our store for our customers needs! Next time your in the area please come check out our selection we have added a bunch of great new producer processors that are sure to impress at any price point! Sincerely, Buds
Thank you for your feedback! It helps us grow and better tailor our store for our customers needs! Next time your in the area please come check out our selection we have added a bunch of great new producer processors that are sure to impress at any price point! Sincerely, Buds
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