264 Reviews of Caliva - San Jose
4.7
Quality
4.7
Service
4.8
Atmosphere
February 13, 2020
Gabe J was awesome!! Keep this guy!! Best delivery so far!!
January 5, 2020
It’s ok
January 2, 2020
We only used delivery and it was great. The products are awesome. The delivery people are professional and so kind. Gabe J delivered my last order and her was great.
July 29, 2019
The folks that run this shop are not concerned with customers. Their concerned with their brand. Unreliable refund policy if you receive moldy/misadvertised flowers. Sometimes you don’t know the real quality of the bud until you have a chance to feel the texture/density, nobody wants flower that turns into dust when you break it down. It’s unfortunate they have reeled in so many people with a nice store front.
January 16, 2020
Used delivery and it was quick & easy. Customer service was great & the driver Gabe J was a professional.
March 13, 2020
Cool spot!
December 4, 2018
I came to Caliva about a couple of weeks ago looking for a good topical for aches and pains as well as CBD tinctures. I specifically came to Caliva knowing they usually have bigger selections and finding CBD products can be tricky sometimes. Luckily I got Breanna J as my Wellness Consultant and she was able to inform me about the different topicals and what components treat specific things. I especially liked that she had personal experience using such products and made me more confident in my purchase especially since this purchase turned out to be a little heavier on the wallet. She provided examples of times she had used certain products and even when I decided to pick up some flower last minute she still had plenty to say about the different strains and help my cousin pick out some flower for a particular activity. Breanna is the one! Made my experience here very enjoyable!
July 10, 2019
What can I say turning your back on a 5 year old girl that needed CBD medicine for Seizures it's kind of cold . As much as I want to talk Badd I can't I won't I'm just a pistzoff parent that wants to know why you guys never returned any of my messages when it came down to my 5 year Old daughter . Was getting sponsored by you guys. You guys came to the hospital to see her while she was in her 7 month induced Coma. By the way she is doing better now strictly on CBD no seizure medicines no thanks to you guys
December 2, 2018
First time doing anything like this. Doing and buying cannabis. I don’t remember our tender’s name but she was very helpful and friendly. Answered any questions and really gave her professional opinion on what I should take and what is in it, all based on what I was explaining my symptoms were. (She recommended Tinctures for my Migraines). Also helped my boyfriend pick out a couple edibles for his sleep problems and focusing problems.
June 20, 2018
Caliva has been my dispensary of choice. The change from medical to recreational has been, sometimes, confusing and cumbersome. So many bags! Although, Caliva can't control taxes and fees they make an effort to have specials, Taco Tuesdays, and other fun events that feature varied products and discounts.
Above all, the budtenders can make or break a visit. Recently, Danielle went above and beyond to search for my favorite pre-rolls. In addition, she made a great suggestion for a sativa when my preferred one wasn't available.
In fact, several of budtenders make the experience comfortable and fulfilling. Shout out to Gabby and Chris, too! On other occasions they have been welcoming and helpful.
As a former employer, I recognize it's often the employees that represent the mission of the business. Caliva, your mission is clear, provide quality products with refreshingly, service-oriented representatives in a cool, modern space. Thank you!
June 20, 2019
Paula Tyler is the definition of customer service!!! It was my first time there and she was extremely patient helpful and guided me through my entire process. Caliva you earn my continued business.
May 24, 2019
Brianna helped us and she was HANDS DOWN the best bud tender I’ve had!! Super friendly, easy to talk to and very helpful! Would definitely recommend caliva AND Brianna if you want helpful service!!
June 2, 2019
Paula was an excellent resource when trying to get familiar with local offerings. Fantastic service.
October 15, 2018
First of all, I love this place and I will definitely be returning. Second, I got Danielle N as a customer service rep and she was helpful, quick, and effective; exactly what I was hoping for. She also had a bubbly charisma that made you really comfortable. Thanks again Danielle! She left me with a great impression on the store (really clean and had a lot of what you’re looking for).
June 21, 2019
Delivery took 3 and a half hours and I don’t live that far away
August 31, 2017
Beautiful place! I had an Excellent first time experience here! Bryan was my budtender and we probably talked through my first purchase here for about an hour. It wasn't very busy at the hour that I visited but I still got the impression that the customer experience is extremely important to Caliva because from the moment I walked up to the entrance everyone was very friendly and personable. Check in was simple and easy and the receptionists were friendly and polite. Walking inside the dispensary sales floor was amazing the atmosphere is modern sleek and designed to feel welcoming and positive. I really enjoyed feeling comfortable and not rushed. Bryan and I went through many products and I ended up buying flower that they grow on the premises. Their flower looked and smelled great and the price points are just right for this product.
I'm very happy with my experience and I think Caliva has a loyal customer if the herb is as good as the customer experience!
July 30, 2019
Nothin good to say 🤷♂️
September 15, 2018
I want to take the time to acknowledge Danielle Noel for her excellent customer service. She was very patient as my husband redeemed his points and pulled money from the ATM. While he was doing that she talked to me about CBDs and how beneficial it could be for my anxiety. I really appreciate the time she took with us. Thank you Dear.
February 9, 2019
Splendid service by Chad! Been coming here for years and definitely the best storefront and selection in San Jose.
December 15, 2018
What a great place!!! So glad I found it. Jen was outstanding in her knowledge of the product. And a great person to talk to! I will be coming back!
February 22, 2018
I love the fact everything is spacey and makes you feel ur actually in a store not some underground room 👍🏼👍🏼 the flower and the people who work here also are very friendly and helpful CHRIS M WAS A VERY HELPFUL SWEET AND THOUGHTFUL PERSON she helped me out so much with everything from choosing my selections to the different quality and feelings u get with each flower I also must say the chocolate chip cookies hit pretty good. I personally had 1 and felt soothing . My gf took 2 and knocked out like a champ . His was my 2nd visit too thanks again for your help I hope to run into you again it was delight for your business. Thanks Caliva 👨🏽💻👍🏼👍🏼🙂🙃🙂💨🤔🎖🧘🏼♂️🧘🏽♀️🎟🌋Fire
Dispensary response:
Thank you for sharing your experience! We are thrilled to hear you enjoyed your visit to Caliva and look forward to seeing you again soon!
February 27, 2018
January 1, 2019
Dany is the best! She is always so kind and she knows her stuff.
Hi Dany! I’m the one with the magneto pen :)
July 29, 2018
I got one of their Caliva branded vape cartridges. It's OK, but I would not get another. Maybe it's the strain but since it wasn't strain specific I don't i know. Otherwise, the ABX cartridge of Sour Diesel was nice. Their prices and selection are pretty much the same as all the other dispensaries in the area. Still a nice place, and I would go back if I'm in the area.
November 19, 2018
Love this place.its the nicest dispensary ive been to. Today I was served by Jarrod. He was really helpful and knowledgeable and found me exactly what i neeeded.