March 1, 2021
I generally do not write reviews, but I was remarkably offended and disappointed by my treatment today as a regular weekly customer at this location. I am reviewing this experience to save other hard-working individuals from being cheated and deceived when buying vape products here.
Last week, at the salesperson's recommendation, I had purchased two cartridges from a different brand than my usual buddies; both did not work when I tried them with any of my three vape pens. I demonstrated that the cartridges did not create a mist (returning with my receipt) and asked if I could exchange them for the buddies.
A dark-haired older woman came to the counter and rudely told me that I had bought the wrong type of cartridge for my pen and that I was at fault and should understand what I needed before I ordered. Recall that the person had recommended this product to me, claiming that they were of superior quality.
As a trusting, frequent, good-natured client with an abundance of money to spend, I can't recall being treated so rudely and with such indifference anywhere that I have been a consumer! I would not advise buying any vape products at this location because you will receive rubbish for your money and no chance of a return for their defective product. Do not assume that because you come there each week you will be treated fairly and with integrity and respect.