April 5, 2022
I love smash hits! Hippy Slayer and Kingston Kind are awesome. The mix tapes are a really good deal! Love this place.
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February 28, 2022
Be warned! I have been here a few times and gotten a few different brands of eights. Each one was only 2 grams even though the website and package all claim 3.5. When I called the store to ask about it the girl told me she'd call me back and never did. When I called back a week later they told me again someone would contact me. No one has ever contacted me from the store. Do not buy from here!
January 29, 2022
love it here. store smells amazing and everyone is so friendly.
January 14, 2022
What l do like is that most people are pretty friendly. What l don’t like is the quality of some of the products. I agree with another reviewer, quite a few times, my weed has been pretty dry. The moon rocks are a waste now-a friend and l did a much better job making our own. Lastly, l recently bought Citrus Rain flower-it sounded good. And it was $10 cheaper, for 1/8 oz. No wonder...what l got was a bunch of smalls that were not advertised as such (and boy were they small), and they turned to dust when l broke them up to roll.
Live and learn, l guess.
October 19, 2021
Had a really poor customer service experience here beginning right from the guy at the door to waiting inside watching lots of employees milling about but no one asking us if we needed assistance. We finally gave up and left and went to Calyx in Great Barrington just a few miles away, which has way better customer service.
August 25, 2021
I haven’t been to a ton of dispensaries, but this is straight-up the top service I’ve had at basically ANY kind of business! Super friendly without exception, amply staffed for highly personalized service, knowledgeable guides, fantastic both in-store (both before & in later stages of pandemic) and for online ordering & curbside pickup during COVID… just such a great experience every time, start to finish.
August 19, 2021
I purchased from here a handful of times and have been pleased with both the product and service. However, from my last purchase one of my disposables did not work. The cost on this is $40 ++ and I did not get 1 puff out of it. You could see that it was still completely full. When I tried to return it the representative first starting scolding me for bringing the pen in the store although the representative outside told me to bring it into the store. Then he was very condescending and rude toward me and would not allow me to speak and continued to speak over me even after I asked him not to. I requested a replacement for the item, but since I had purchased it three weeks ago I was no longer eligible, even though I had all the original packaging. I never tried to return anything before was not aware of any policy and assumed anything I bought was going to work. He made me feel like I was trying to cheat or lie and all I wanted was to be treated fairly. I guess the policy is 2 weeks. NO EXCEPTIONS!!!! I travel to the Lee location from a neighboring state (over an hour drive) so am not there that often and did not know I was supposed to test each pen right away in case one does not work. Not sure why I would open the all at one time and never had one that did not work. I really didn’t know there was an possibility that it wouldn’t work. Sometimes you do something for a customer because it is the right thing to do. Very disappointed!!!
June 14, 2021
Shooed here a few times before. But never have gone inside. Broke that cycle the other day and brought my ma dukes on her first dispensary trip.
Dealt with Kevin
Dude was a G
Very knowledgable in strain genetics and was all about the terps baby
Was refreshing getting a bud tender who KNEW WHAT THEY WERE TALKING ABOUT
GIVE THIS MAN A RAISE lol
Wouldn’t even accept my tip
Left it with the cashier
Well done CP Lee
June 3, 2021
The first time I visited was pre-pandemic and I felt like I had entered Narnia with my very own "Cannabis Sherpa." The staff member who greeted me gave me one-on-one assistance, asked me what I was looking for in terms of flower vs. concentrates, if I preferred Indica to Sativa, and what I was looking for in terms of medical benefits. I ended up at the counter with three strains my "sherpa" recommended and the one I selected was fantastic! I did notice that although they occasionally will have some of the same products that other nearby dispensaries carry, this dispensary can be a little on the pricey side. That being said, they usually offer products with higher THC content (even if it looks like a local place has the same product for cheaper--check the THC content!) so it's really up to the patron if they want higher THC for more $$, while a once in a blue moon user might want to look elsewhere for cheaper products (especially with that MA sales tax).
When I did visit here for curbside pickup during the COVID-19 pandemic, the staff was very friendly and accommodating in regards to directing myself and other patrons to parking (not a small feat in their tiny lot!), they very quickly stopped by my car to check my verification text and ID and to let me know that someone would be out with my order corresponding to my numbered parking spot. My wait time was under 10 minutes, and the very friendly young woman with purple hair had me sign the portable debit machine, reminded me to put my purchase in my trunk, "and most importantly, you have a great night." That last little joke really made my day, smiles are hard to come by these days and speaking for myself and the community this dispensary serves, we appreciate the staff here being so understanding, so patient, and maintaining the upbeat attitude that they have despite dealing with a less-than cooperative (and downright entitled and nasty) public this past year. Thank you!
May 12, 2021
can't wait to go again.
March 22, 2021
CannaProvisions Lee is one of the most welcoming places I have ever had the pleasure of going to. The Staff/Guides treat you with respect, friendliness, and helpfulness. I have been a regular customer since October 2020, and every time I am there, I get my questions answered professionally, concisely, and in an understandable way. They have a Menu that grows DAILY. There are an array of strains, from low THC percentages, to high-can-you-handle-this-space-ride strains. The edibles are what will also hook you. There are chews, mints, chocolate bars, seltzer, drink mix, hot sauce, taffy(the award winningCheeba chews), and more. There is a muscle Rub called, "Nordic Goddess Body Balm," that I can't live without now. It's so potent, it will make any pain it is applied to feel nonexistent. The dispensary is an alternative to medicine, or sometimes a supplement. Whatever the case, we have a pot of gold in CannaProvisions Lee. You wont be sorry that you went. They work hard to provide you with a stress-free, happy experience. Josh is one of my favorite guides. He was my first experience with the dispensary, and he answered all of my questions without being bothered, or hurried. He knew so much about Cannabis. That is encouraging when you are looking for assistance. Diana is wonderful, Lucas is super friendly, and Alex is accomodating and knowledgeable. Matthew is also a wealth of knowledge in a guide. I respect great customer service, and ther is no shortage of it here. You will not mind spending your money to stay high!
February 17, 2021
I bought a few PAX pods that seemed to be cheap for no reason. The reason was they expire a week after I got them. I know the pods aren’t going to immediately go bad on that date (if ever) but I think they should put the fact they’re short date products in the description, or tell you when you pick them up. I emailed them after I drove an hour back home and saw the date and they told me I can ask to check the dates while I’m there. So while the guy at the window is doing his best to rush me out the door I’m apparently supposed to ask him to remove the 75 staples he just put in the bag/receipt so I can check the dates? The first old pod I’ve tried is not surprisingly the worst hitting one I’ve ever had. They also put a little insert about the pods in the bag. It’s been copied so many times you can’t even read it! So at least 1 person there doesn’t care at all about quality. I’ll definitely be checking my bag before I leave from now on. I do like that this place is right off the highway, but other shops in the Berks are definitely better, price and qualitywise. My only other complaint is that it seems like every email I get from them is riddled with errors in pricing, product, etc. lol maybe they need to stop taking their work home.
February 10, 2021
Very helpful and I’ve even gone back twice
January 24, 2021
Absolutely love this place. Process is quick and easy via pre-order, quality products, somewhat pricey but in my opinion well worth it. Staff are excellent and as wife said when we pulled away, "That's how customer service should always be" and I would agree! Love the drive, love the atmosphere, and I definitely don't work there.
January 16, 2021
All of the flower for sale here can be found 15 or 20 minutes down the road for 10 to 15 dollars cheaper. You're paying extra for a Starbucks aesthetic and phony cheesy ass-kissing niceities from people who are paid to be hyper-friendly. Also, here's a newsflash: these glowing gushing reviews that you see of Canna Provisions? They're all written by employees who were given a bonus if they gave the company positive reviews.
January 1, 2021
Great contactless process.
December 20, 2020
If you’re looking to get high, don’t come here. Product is virtually all the same. There’s an emphasis on asthetics but not on functionality. Weed looks good at first glance. But after having wasted hundreds of dollars prospecting strands for over 12 months, I’ve come to one unmistaken conclusion : They just don’t grow quality marijuana in Massachusetts. Product is always extremely dry with absolutely no smell or stickyness. But most of all, there’s no high to be found with any of them. It’s a nice little racket these dispensaries have going. Sira Naturals, Rythm, Bask, Perch, 321, Strane, Heirloom, none of them produce quality bud. Substandard marijuana, often blasted before the sale, at premium price levels. And the sheep keep lining up. Don’t waste your time, money
December 13, 2020
Hella over priced for some weak sauce chronic and whack edibles and high tax. Definitely will not be returning could of spent the same amount on the street and actually could of gotten baked hella disappointed with this experience.
November 13, 2020
I've been to most of the berkshire dispensary's and all have mostly pros with few cons. Canna Provisions is unbelievably convenient with A+ staff & service always. My only con is some prices are a little high mostly the heirloom collections and can be found at competitors occasionally for $10 cheaper per 1/8, besides that canna can't be beat, easy in easy out definitely my go to.
September 7, 2020
Friendly staff, great selection, easy pre-order process and a must to stop when in the Lee, MA area. Frequent visitor and will be back again soon. One of my top 5 favorite dispensaries in Massachusetts. I highly recomend the concentrate from 253 Pharmacy.
August 12, 2020
Always a great visit. Pay for the top shelf bud and it is worth it! Staff is great. They do a great job of training and give you the freedom to ask whatever questions you have to get you the products you need to have the experience you want to have! I recommend going midweek or during off hours if possible to avoid a wait, but it is what we should expect during a pandemic. I am just thankful they are open and I can get my weed!
August 10, 2020
Very helpful and friendly people! Clearly enthusiastic about the product, and very knowledgeable! The dark chocolate edibles and the watermelon edibles I got were delicious! Prices are reasonable and staff is friendly! I will for sure be returning!
August 10, 2020
Canna Provisions is the place to be!! Staff is extremely friendly and knowledgeable. 10/10 I highly recommend coming here!
August 4, 2020
Nothing has ever stopped these guys from offering the best selection and service -- not rain, snow, or COVID-19. Their new stock of products from 253 Farmacy are the tastiest and most colorful buds I've seen out of an MA dispensary! Whether you're a first timer or have decades of experience, Canna Provisions is a must for anyone looking to (as they say) better their journey!
