101 Reviews of Chronic Therapy - Cortez
4.5
Quality
4.5
Service
4.5
Atmosphere
July 13, 2025
I come here quite often and the staff is always friendly, welcoming, understanding, & helpful! Highly recommend checking them out, they always have a great selection and deals!🤘
was in a rush when I stopped in .they had me do a quick order online so I didn't have to go in thanks to their window service!! they cashed me outside and on my way within 5 minutes! Didn't catch my budtenders name but thank you you were kind and quick!!
Nice people. Some of the better flower in the area, and a good selection of the best brands of eddies etc. I’m not a wax/shatter/vape guy, so can’t comment on those. I’m a local and a return (tho not exclusive) customer
February 15, 2023
Never had an unpleasant experience here. Each visit truly is chronic therapy. Angie and Crystal are absolute angels. Angie gave me my first recommended flower choice and it was EXACTLY what I hoped for. Crystal recommended my first ever wax purchase and Wow. Just Wow!! Would take a pretty awful experience for me to shop elsewhere.
Dispensary response:
Thanks so much for being a returning customer! We appreciate it!
February 19, 2023
Went in with exact amount as purchased with my city market 15% off for two house joints. Was told I could not use the 15% off was left embarrassed because I did not have enough without the 15% percent off. Already suffer from Social anxiety as it is. If I had known I could not use the 15% off I would of went during happy hours and tried to get a discount but how would I look leaving empty handed without medicine to deal with the embarrassment. So that kinda backed me up from wanting to be in that situation again. The product there is really good. Never had any complaints about the product. Just think they should Honor the City market sponsorship a little better. If im mistaking i apologize in advance. But this is my review and how I feel about my experience. 💯
Dispensary response:
Hi there, thanks for checking us out! Sorry for the misunderstanding on the City Market Coupons, they unfortunately do not apply to items that are already at a discounted price! This includes things like the house joints and the 4g Bulk waxes! We do however have a deal running this November, with a donation of a non-perishable food item, you can get a house joint for a penny! Again, we apologize for any misunderstandings! We hope you'll check us out again!
November 11, 2022
November 3, 2023
Well this will be my second time buying from Chronic Therapy!!!
Really great store! very friendly guys behind the counter!!!!
November 27, 2023
Love, love, love this shop. Great service especially from Amen, Crystal, and Rylan
The budtenders were very nice here and informative. Leafly made the ordering quick and easy and the place was really organized.
Dispensary response:
Thanks for picking us!
February 19, 2023
The people here are so friendly and just down right amazing!! I love chronic therapy ❤️
Dispensary response:
We love hearing that! We ❤️ our customers right back!
February 19, 2023
April 27, 2023
Service was great! Ordered online and the pickup process was quick. Love coming here!
Dispensary response:
Thanks for choosing us! Appreciate you!
August 24, 2023
Always good vibes at this place. Very friendly budtenders and the prices are great! Def recommend you stop by and see what deals they have.
Dispensary response:
We appreciate you choosing us!
June 27, 2022
March 3, 2023
I waited for 20 mins in the hallway for a order I placed many hours before. Knocked on the door and tried to make eye contact with the person. I’ve never experienced this before, a little ridiculous
Amazing environment. Always treated amazingly.
Dispensary response:
Thanks for choosing us!
June 27, 2022
I ordered online an 1/8 of gelato and 1/4 of mandarin cookie and 1/8 of select strain.sat in vehicle for 30 minutes and decided to go grab lunch before heading back out an hour later returned and still had to sit another 25 minutes.the nice young man explained one of my 1/8s was a lil short and discounted and my quarter top shelf looked a lil shakey and again discounted.i understand these are rough times but when I got home wasn't just shakey but I got a lot of stems as well.ty to the young man I gave hand sanitizer too since they were out and he was handling and dealing with a large volume of people,they still need to be safe.even with discounts I still will not purchase again site unseen.so make sure to check your order before driving off.for me the 3 hr drive wasnt worth the quality I received. When this craziness blows over I will give them a second chance,I just think like toilet paper the supply and demand is taking its toll on the dispensaries as well.customer service was extremely good from this young man.ty and stay safe during these times.
Dispensary response:
Thank you for coming and we apologize for the quality of the Mandarin Cookies, this was supposed to be on our 30% off shake shelf. Please come back to our shop and bring up your review to get 30% off of our Regular shelf flower to make up for the discount you should've received for the shake. We hope you were able to enjoy the product you picked up from us and we look forward to serving you again. Because of the COVID-19 Pandemic, we are currently only serving curbside, so please wait in your vehicle and we will be sure to come out and take care of you. Have a great day and stay safe!
March 24, 2020
My friend that I sent there for his first time and was treated bad so much so he said he will not go back and I thought you all should know that some of ur staff is not being friendly and costing you a lot of money
Dispensary response:
Hi there! So sorry to hear about your friends experience! Especially as it was their first time, that was definitely unacceptable! We'll make sure to go over with out staff and make sure it doesn't happen again! We value our customer interactions and we hope you and your friend will consider shopping with us again so we can make it right with a good experience!
January 13, 2022
January 2, 2022
I picked up this order idk why it shows cancelled😒
Dispensary response:
Hi There Jessica! Sometimes if a customer has picked up the order before it was marked as ready for pick up, we cancel in instead of pushing it through as ready and completed order! Sorry about the confusion! Thanks for still ordering through us though!
January 13, 2022
Very easy, very informative.
Dispensary response:
Thank you so much for coming through, Leah! Hope to see you again!
January 13, 2022
Quick, friendly service with knowledgeable staff and great prices!
Dispensary response:
Thanks so much Nate! Much Love!
January 13, 2022
In and out quick the way I like it.
Super friendly customer service & always know their products!! :)
Dispensary response:
Thank you for your kind words!
July 19, 2021
July 24, 2021
I absolutely love chronic dispensary here in Cortez. It's the only place me and my husband will go. With $20 dab and $60 shake oz you can't go wrong!!
Dispensary response:
We are glad that we are your top choice for dispensaries!
August 12, 2021
Great store and fast service!
Dispensary response:
Thank you so much for the kind words Cfcurley!
July 14, 2021
May 28, 2021
Staff is alot of help! Very friendly! I was looking for something for my chronic pain. They helped my understand the products, what they do, which one would be better for me. So im loving the product and it helps with my bk pain and arthritis 💯
Thank you very much!!!
I love the walk up window. It feels safe and secure and you still get one on one attention and service. They still take time to answer your questions and make good recommendations. I'm grateful that everyone seems to be respecting their 6 foot markers in the parking lot. It's a secure experience all around.
Dispensary response:
Thank you so much, our customers' and our staff's safety is the most important thing, especially now in these unprecedented times. We appreciate you still shopping with us and ensuring a safe experience for yourself and our other customers as well. Have a great day and stay safe out there!
April 12, 2020
