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Cola Cove
13553 SW Pacific Hwy, Tigard, OR
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- ATM
- Recreational
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.6 out of 5 stars74 reviews
Quality | 
Service |
Atmosphere |
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This place is upscale.
I live close by but used to drive farther(passing up at least 6 other dispensaries in route -some of which I've been to once and never went back) to a more "seedy" dispensary that isn't so "upscale" BECAUSE the bartenders at the seedy place are most helpful and the prices are good and the flower seemed as quality as I had purchased once at Cola Cove.
Then for Shitz-&-Giggles we were driving by Cola Cove last night and decided to check it out again.
When I went there shortly after they opened, they would show you a strain from the display jars to smell and inspect, but THEN they would sell you the flower in already pre-packaged sealed envelopes. And when I got it home it wasn't nice big quality looking buds like you saw in the display jars. This is pretty much why I only bought flower there ONCE SHORTLY after they opened and never went there again & went back to buying at my old regular dispensary farther away from home.
However, after going in on a whim last night, we will be going back to Cola Cove as our regular dispensary IF following shopping experiences equal last nights experience BECAUSE -NOW they take the flower you're purchasing right out of the canisters you can smell and inspect!
That's a huge improvement over their old prepackaged protocol.
The old "seedy" dispensary that we went to "forever" has a lot more bartenders working -like there's always four or five bartenders helping customers... and you stand in line and wait for the next one to help you... and you NEVER wait long EVEN though there are often quite a few shoppers ahead of you.
There were only two customers ahead of us last night at Cola Cove.. and there were only two bud tenders... and it took longer to get served than our usual short wait in the longer line at our "seedy" dispensary. However, I observed that the bartunders at Cola Cove, last night, took time to help each of the customer -as they did with us!
However, the woman who waited on us was SUPER cool and VERY knowledgable about terpines and various strains AND was able to recommend various strains by knowledge of their terpines and affects!!
By the time we got served, we were the only customers... and the other budtender also chimed into our discussion about strains and terpines etc. He was super knowledgeable as well. She was super cool -but he was kinda SNOBBY when we asked if a particular flower we were inspecting was a hydro-grow or dirt --he responded by telling us he wasn't going to disclose that information... like he knew the answer -but wouldn't tell us... REALLY dude! Totally snobby. So not impressed!! Maybe he had a good reason for not telling us... who knows? But I currently can't think of one.
We grow our own as well as purchase flower.. and we've grown indoor and outdoor as well as a hydro grow once... so, him being snobby about "NOT" "disclosing" whether a strains is hydro or dirt grow was ridiculous (if he really knew the answer) when we were simply curious since we have some personal experience with home grown flower.
But his snobbery won't keep me from trying then again since the flower they currently stock was really good quality flower... the overall quality of the flower they had on hand was excellent.
The woman who measured out our purchase chose the nicest buds from the canister. -SO MUCH BETTER than my first experience there (way back when they first opened) -when the flower in the prepackaged envelope was nothing near the quality of the "demo" flower.
I mentioned that this was so much better than the prepackaged system -and the woman told me that Cola Cove has changed ownership and they have made changes.
So, overall, we were totally impressed with the staff (well all except the guy "refusing" to "disclose" if a particular strain was hydro or dirt grown) and will give them another chance at our business... maybe Cola Cove will end up being our new "regular" dispensary. We were definitely impressed with the quality of the flower we inspected and purchased last night!!!
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I love my friends at Cola Cove!
If you haven't be to this dispensary, I highly recommend that you do, it's a classy joint ;)
I am there on a weekly basis and they always have great people, great products and sweet deals.
Thanks to Melissa and the guys who helped me out, ya'll rock :D
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00
I love the vibe here, and the prices are competitive. I’ve been a loyal customer since they opened, but I’m close to moving my business elsewhere. They had a long, drawn-out problem with their POS system, they’ve added fees for credit/debit cards, and their online menu is never up to date. Even in the store, they are “out” of their best products pretty much every time I go in. I understand that inventory runs out, but they never update their paper menu either, which can be frustrating. The staff is friendly, but their knowledge of strains is often very limited. (Doesn’t help that so many growers are making up cutesy names for things these days so it’s hard to research strains). This is still my local spot, but my patience is wearing thin. The deals, selection and convenience that hooked me in the beginning are all slowly disappearing. Hoping that gets addressed...
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20
The budtenders are nice and always on point. as far as managment and owners... probably the worst place ive encountered. management coukd not figure out any system errors that were occurring while was being helped. it took almost 40 mins for them to check me out. Which i had to inform them. i had an uber waiting for me outside. the system was so messed up.. the poor bartender had to end up writting the information down on the label by hand. both owners snd management just stood there. Not once saying anything to me. in fact the only person to even apologize for this. was the budtender. while the owners stood there looking at me with the most dumb faces.
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10
I've been going to this place for months now and I love it every single time! They have great product at very competitive prices. The bulk flower is always awesome, as is there oil!
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10
The staff put something on hold until next day staff is awesome love the place
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20
This is my favorite dispensary!!!
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00
Awesome shop! Never have I ever seen a place that looks like this. Absolutely blown away with the ambiance and the incredibly friendly staff! They have the best flower selection point blank. Pick any jar and you will be impressed like I was!
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10
This my usual spot and I normally get great service. This time I was attended by a Jeff or Jared (started with a J). Not only was he rude but he kept my change. Then when I returned he lied saying I gave it to him as a tip and when I told him no I didn't, he threw my change at me instead of handing it to me like I did when I paid him.
Dispensary said:
We are sorry to hear you didn't have positive experience with us. We have spoken with this specific budtender as this behavior is clearly unacceptable. Currently, we are re-training all of our staff to prevent future issues like these. Again, we sincerely apologize and hope you will come back to our store for a more positive experience.
We are sorry to hear you didn't have positive experience with us. We have spoken with this specific budtender as this behavior is clearly unacceptable. Currently, we are re-training all of our staff to prevent future issues like these. Again, we sincerely apologize and hope you will come back to our store for a more positive experience.
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11What a bummer! I intended to purchase two grams on extract, but when I got home I found that there were three grams in my bag. In the shop, I asked to see a 15$ gram of Dr. Jollys Sour Tangie BHO. I responded with thank you for showing me and proceeded to choose two different grams, spending a total of $80, plus the $3 card fee. On the way home,I wondered why my total was so much since I did not choose two 40$ grams, I thought perhaps there was some different tax calculations than I was used to. Well it turns out they added that $15 gram I looked at. I have been a customer of dispensaries in the area since 2012; this is not a new experience for me. I called and explained the situation and long story short it was not properly handled. They said I should have checked my bag upon leaving the store (it is child proof locked and that seems extremely inconvenient, but ok) and that the budtender claims she went over my order before charging me... a complete lie. Regarding today, the "manager" on the phone said she would call another manager and get the situation handled and then call me back. Well, when I was called back I was told that only a 15% discount on my next purchase would be offered, that my order was read out loud to me (fast food style? No, it most certainly was not). The items I intended to purchase was a $45 gram of diamonds and a gram of shatter. If the budtenders paid attention to what their regular customers like, or even cared about preferences rather than what they want the customer to buy, they would know that I always buy high quality oil and I have never bought any other items from the shop. All I wanted was a visual, which should not be too much to ask. When a customer asks to look at a product, that product should never be automatically added to a purchase without DIRECTLY verifying that the purchase was intended. On the phone I was told that that budtender, Jared, who was present during the sale today, said that I always have a problem with the shop. This was shocking because was actually treated inproperly by that budtender named Jared; which was acknowledged and apologized for by a different manager and I was given a Tshirt and a 15% discount. This is blatant disrespect of customers emotionally (lack of respect) and financially. Additionally, I see no logical reason why this establishment needs an iguana improperly housed in their waiting area.
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