Follow
Review
Call
Cola Cove
13553 SW Pacific Hwy, Tigard, OR
Follow
Review
Call
- ATM
- Recreational
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.6 out of 5 stars73 reviews
Quality | 
Service |
Atmosphere |
Review this location
I love my friends at Cola Cove!
If you haven't be to this dispensary, I highly recommend that you do, it's a classy joint ;)
I am there on a weekly basis and they always have great people, great products and sweet deals.
Thanks to Melissa and the guys who helped me out, ya'll rock :D
Report abuse
0
0
I love the vibe here, and the prices are competitive. I’ve been a loyal customer since they opened, but I’m close to moving my business elsewhere. They had a long, drawn-out problem with their POS system, they’ve added fees for credit/debit cards, and their online menu is never up to date. Even in the store, they are “out” of their best products pretty much every time I go in. I understand that inventory runs out, but they never update their paper menu either, which can be frustrating. The staff is friendly, but their knowledge of strains is often very limited. (Doesn’t help that so many growers are making up cutesy names for things these days so it’s hard to research strains). This is still my local spot, but my patience is wearing thin. The deals, selection and convenience that hooked me in the beginning are all slowly disappearing. Hoping that gets addressed...
Report abuse
10
The budtenders are nice and always on point. as far as managment and owners... probably the worst place ive encountered. management coukd not figure out any system errors that were occurring while was being helped. it took almost 40 mins for them to check me out. Which i had to inform them. i had an uber waiting for me outside. the system was so messed up.. the poor bartender had to end up writting the information down on the label by hand. both owners snd management just stood there. Not once saying anything to me. in fact the only person to even apologize for this. was the budtender. while the owners stood there looking at me with the most dumb faces.
Report abuse
00
I've been going to this place for months now and I love it every single time! They have great product at very competitive prices. The bulk flower is always awesome, as is there oil!
Report abuse
10
The staff put something on hold until next day staff is awesome love the place
Report abuse
20
This is my favorite dispensary!!!
Report abuse
00
Awesome shop! Never have I ever seen a place that looks like this. Absolutely blown away with the ambiance and the incredibly friendly staff! They have the best flower selection point blank. Pick any jar and you will be impressed like I was!
Report abuse
10
This my usual spot and I normally get great service. This time I was attended by a Jeff or Jared (started with a J). Not only was he rude but he kept my change. Then when I returned he lied saying I gave it to him as a tip and when I told him no I didn't, he threw my change at me instead of handing it to me like I did when I paid him.
Dispensary said:
We are sorry to hear you didn't have positive experience with us. We have spoken with this specific budtender as this behavior is clearly unacceptable. Currently, we are re-training all of our staff to prevent future issues like these. Again, we sincerely apologize and hope you will come back to our store for a more positive experience.
We are sorry to hear you didn't have positive experience with us. We have spoken with this specific budtender as this behavior is clearly unacceptable. Currently, we are re-training all of our staff to prevent future issues like these. Again, we sincerely apologize and hope you will come back to our store for a more positive experience.
Report abuse
01What a bummer! I intended to purchase two grams on extract, but when I got home I found that there were three grams in my bag. In the shop, I asked to see a 15$ gram of Dr. Jollys Sour Tangie BHO. I responded with thank you for showing me and proceeded to choose two different grams, spending a total of $80, plus the $3 card fee. On the way home,I wondered why my total was so much since I did not choose two 40$ grams, I thought perhaps there was some different tax calculations than I was used to. Well it turns out they added that $15 gram I looked at. I have been a customer of dispensaries in the area since 2012; this is not a new experience for me. I called and explained the situation and long story short it was not properly handled. They said I should have checked my bag upon leaving the store (it is child proof locked and that seems extremely inconvenient, but ok) and that the budtender claims she went over my order before charging me... a complete lie. Regarding today, the "manager" on the phone said she would call another manager and get the situation handled and then call me back. Well, when I was called back I was told that only a 15% discount on my next purchase would be offered, that my order was read out loud to me (fast food style? No, it most certainly was not). The items I intended to purchase was a $45 gram of diamonds and a gram of shatter. If the budtenders paid attention to what their regular customers like, or even cared about preferences rather than what they want the customer to buy, they would know that I always buy high quality oil and I have never bought any other items from the shop. All I wanted was a visual, which should not be too much to ask. When a customer asks to look at a product, that product should never be automatically added to a purchase without DIRECTLY verifying that the purchase was intended. On the phone I was told that that budtender, Jared, who was present during the sale today, said that I always have a problem with the shop. This was shocking because was actually treated inproperly by that budtender named Jared; which was acknowledged and apologized for by a different manager and I was given a Tshirt and a 15% discount. This is blatant disrespect of customers emotionally (lack of respect) and financially. Additionally, I see no logical reason why this establishment needs an iguana improperly housed in their waiting area.
Report abuse
11Its very convenient location for me n u can get right on the road With out Fighting Traffic.
Report abuse
20 12345 ... 8
page 1 of 8