
Ratings and reviews of Cookies -Eugene
(129 reviews)
4.7
Quality
4.7
Service
4.6
Atmosphere
Reviews 49-72 of 129
April 3, 2019
The worst place. I bought an orchid cartridge, they told me to hold on to receipt if it doesn’t work. I got home and couldn’t get it to work so I brought it back the next day. They wouldn’t take it back!! and showed me their small sign, no returns or exchanges. I was upset. They wouldn’t budge and told me they would loose their license if they took it back. I knew this was not the case. They were so bad, they didn’t even have the battery that went with it. Finally a woman appeared, there wa only dudes in the dispensary up until then. She was helpful and found a battery that would work. End of story the cartridge leaks and I will never shop there, and no one else should. Worst customer service ever. Traumatized.
Dispensary response:
We are so sorry to hear about this situation and want to make it right, Come in anytime and request to talk to Katy or Elijah and we will get this figured out for you.
April 6, 2019
March 11, 2020
Friendly staff, great bud
January 18, 2020
I Didnt know what to think about the little house on the corner when i walked up but when i got through the front door i was greeted with smiles and help was waiting thanks for everything you guys
February 25, 2020
they have great bang for your buck!
January 11, 2020
It’s great!! Nice little shop with a lot of variety with good deals all the time plus Kelli is one of our fav budtenders👌👍
November 4, 2019
I like their daily deals. I love the budtenders- my interactions with them always feels authentic. Most importantly they're cheap. They sell OM extracts FECO oil and sometimes even have it in a 1:1 and they sell it for the cheapest around.
January 26, 2020
Love the people, very helpful.. They've great about answering questions..
July 2, 2019
I have gone to dispensaries in Colorado, California, Washington, and all over Oregon and I can attest with 100% certainty that Higher Ground is THAT bitch. Certified dank, fresh, affordable marijuana that actually gets you high. Sure, you might get shake with their lower tier strains but at LEAST it’ll get you and ur homies high. The dabs never disappoint. Excellent budtending service, s/o to the cute girl with curly hair. 🔥🔥🔥🔥🔥
December 17, 2019
I liked the lay back feel. And the employees were helpful and polite.
September 20, 2019
Cute little place. Fairly easy to find. Off the street parking's always a plus downtown. Took advantage of their Friday deal. Definitely, will be stopping here again.
Good Weed. Good People. Good Prices. Can't ask for more.
December 26, 2019
I bought 3.5g of pineapple and 3.5 g apricot moonshine and 3.5g gelato33 and trees gummies of mango and trees gummie watermelon and passion fruit all for $94.hella boss fantastic deals top best place with hooks up .definitely coming back again for reals😍😍😍😍😍😍😍😍😍😍😍😍😍😍
December 31, 2019
Mostly laid back people. Online menu isn't a good reflection of actual stock. Call ahead before you make the drive if looking for something specific.
Dispensary response:
Hey there bud, we apologize wholeheartedly for your experience. We update our menus daily, however items tend to sell out extremely fast here. We constantly get new products in for the pleasure and comfort of our patients and consumers; we find the best deals in the market-- we insure everyone is able to get high quality, affordable medication. If an item is on sale, it typically has a higher chance of running out. For that, we give you our sincerest apologies. Please ask for management next time, and I assure you we will find an adequate replacement for you at the desired price to suit your needs. Thanks for the review!!
January 3, 2020
November 23, 2019
Amazing deals happening right now! Great selection too.
December 21, 2019
Friendly people :)
August 18, 2018
Knowledgable, amiable, sharp budtenders here and at their associated outlet in Goshen. I'm a medical grower so I know my flower and this crew has never steered me wrong. I always ask a couple of them what they recommend and why, as the flower menu can change daily at times.
I've learned more about concentrates, tinctures, etc from them than most other local dispensaries. There's only two others of the couple dozen I've been to in Eugene/Springfield that I trust as much.
And none of the others have matched some of the deals I've gotten on their different deal days. A lot of their mid-grade discounted flower has been excellent. There's a couple of vape oil brands they carry that are also top notch.
And nobody, budtenders or managers, has ever delivered average customer service. They go well above and beyond.
I wrote this because I've been so impressed the past 4 months. I haven't written another dispensary review but these folks really earned it.
Best In Eugene, in my book.
August 14, 2019
Nice little shop with a huge selection, usually only get flower and have a better selection and much better prices than disperceries I've been to in the area. would recommend
November 26, 2019
great options tons of strains
January 1, 2019
I visited higher grounds a couple weeks before Christmas to make some pretty big purchases. My friends get GREAT gifts! The bugs him there was a very soft spoken young man with a big brown beard and lovely blue eyes. He patiently waiting on me for at least 30 minutes, while I selected this and that from a long list I made from their Leafly menu. Some of what I wanted wasn’t in stock, he helped me choose alternate products. And he even went into the back to dig something up for me. Also, unbeknownst to me, I went into the front shop, but they told me they have a second bigger shop towards the back. What? I’m planning on visiting again and checking out the other side. A+ all the way.
October 23, 2019
Best customer service ever 💪❤️😘 Excellent products and prices are very good! Love #HigherGroundFound
November 24, 2019
Great prices. Good stuff.
July 23, 2019
I love higher ground because they have GREAT prices and the staff is always awesome and friendly, also, very knowledgeable! This is my go-to place and I always recommend it to people!
December 1, 2018
I am huge on reviews, if your exceptional I'll give you one. If you an exceptional a****** I'll definitely give you one. With that being said. I'm not a big cannabis person. We came to a agreement when i was young. I don't know how to appreciate cannabis so it decided to make me vomit. But due to some ailements i was lead to CBD. This establishment was so friendly and helpful. The staff have always been knowledgeable with a smile or laughter. They are my go to now. I'd recommend them to anyone.
September 20, 2019
Great customer service, quality selection friendly staff, great deals highly recommend going here over anywhere else!!!
August 18, 2019
Our budtender was Ryan, he was very helpful with my friend who was looking at concentrates and had a lot of different questions