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Logo for Curaleaf - Bell Rd.
DISPENSARY
MEDICAL & RECREATIONAL

Curaleaf - Bell Rd.

Phoenix, AZ
4.6(2,725)
1659.9 miles away
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Ratings and reviews of Curaleaf - Bell Rd.

4.6
(2725 reviews)
4.6
Quality
4.6
Service
4.6
Atmosphere
write a review
Reviews 121-144 of 2725
June 11, 2022
k........1
Verified Shopper

This is quickly becoming my go to dispensary! Which makes me Very happy as it is so close to home. I have a fav bud tender ( Kate ). She is fantabulous!!! Always great advice, always great weed. I love online ordering, however I usually pre-order then go on inside to get more, as I can never keep up with the New stuff. So far Kate ( & fellow staff ) have not steered me wrong. GO - BUY - ENJOY.

October 22, 2022
J........9
Verified Shopper

I placed an order online for 3 items. All the same product/brand. Deal they had was 20% off all regular items for medical patients. I go to pick up to be told that they won’t apply it to the third item even though online says that and they applied it to the other 2 items(again same product and all.) I call to speak with a manager and left my info. No call back. Call again and just keep being told they are with someone and they will call back. Apparently Curaleaf wants to rip medical patients off, and not return calls. Very bad business. I’ve already reported to BBB and the corporate office. Will not ever shop here again.

2 people found this helpful
January 24, 2021
L........n

This dispensary chain has lost my & my sister's business for good. Absolutely appalled at the atrocious lack of customer service (and seemingly, a failure to adequately plan/organize for the start of recreational). I arrived Fri & 7:45pm to pick up my online order (I have med card) to find a long SINGLE FILE line wrapped around the building, there was no separate line for medical patients nor for people who had already placed their order online. It was physically very difficult for me to have to stand for so long, especially in the cold weather. It was just plain wrong. Earlier that same day my sister was at 2 other competing dispensaries nearby & BOTH of those companies has separate lines & priority processing for medical patients. The cherry on top was when the budtender wouldn't give me the $10 credit I had on my account (from 2 weeks ago) because they got a "new system" & any account credits didn't roll over. We all learn in kindergarten that actions speak louder than words, and Curaleaf's actions tell me they have zero regard for, or loyalty to, the customers (med cardholders) who've been their sole source of revenue until now.

12 people found this helpful
Dispensary response:
Hello LindyHarden! Thank you for the review and feedback. This is Roger, the manager of Curaleaf on Bell. I would love to connect with you on your visit and experience and make things right. If you would like to, please email me at Roger.Lewis@curaleaf.com. I would love to make things right from your last visit. We care about nothing more than listening to our Medical Patient's and shaping our business as the industry evolves to always give our Medical Patient's the best possible experience. We have rennovated our line process, currently are running a 15% off all items in the dispensary for Medical Patient's until the end of the month and will continue shaping the Medical Experience to be professional, pleasant and fast. Thank you for the review and feedback, we take it to heart and hope to gain your trust back.
January 27, 2021
August 29, 2023
l........1

Great stuff

May 25, 2023
t........4
Verified Shopper

Their flow of raking orders is a waste of time

1 person found this helpful
March 19, 2023
j........0
Verified Shopper

Came in for one items and budtender convinced me to get the popcorn version due to saving money. This stain is ass, I wasted $47.00

2 people found this helpful
November 23, 2022
s........5
Verified Shopper

Where's my free pre-roll

September 29, 2022
q........4
Verified Shopper

Service was awesome staff is great and medicine is good quality.. sublime watermelon zskittles bomb bud .. jeeters peach rings preroll are good bomb..

June 12, 2022
V........6
Verified Shopper

I’ve been a long time Curaleaf medicinal patient. The quality of the product for the price is the best in town. The staff is knowledgeable and helpful, and not acting like they hate their jobs. I could get caught up just talking shop with the staff any day. Great Job you guys. I’ll always be back.

November 16, 2022
l........4
Verified Shopper

great service

October 22, 2022
A........e
Verified Shopper

Fast service! Great Customer Service.

October 22, 2022
S........3
Verified Shopper

The lady was really nice and knowledgeable.

November 30, 2022
D........P
Verified Shopper

I have never come to this dispensary without their being a problem. This time they couldn’t sell me the strain on sale for $65 because it was in 1/8th jars instead of mylar bags. They also overcharged me by $10 for the edibles on sale and couldn’t figure out how to correct it. It’s wild because I never have an issue at any other Curaleaf location.

1 person found this helpful
October 28, 2022
j........7

They keep the same help that says something about a company or a business they're usually for the most part fast throw and still helpful at the same time

April 20, 2022
G........r
Verified Shopper

These folks are awesome! Been here many times before. Ordered outstanding 420 flower deals online. Received "Ready for Pickup" within 1 hour, was expedited through the line as a pre-order, received top-notch customer service - place was fully staffed with hard working folks, quality flower with the best 420 prices in Phoenix. Thank you Curaleaf - Bell Rd for an amazing 420 day! Woohoo!

September 27, 2022
H........0
Verified Shopper

Amazing service and the best people. Online ordering is the way to go for sure.

September 25, 2022
C........1
Verified Shopper

They pretty much always have a deal going and a variety of flower to choose from. Multiple locations around the valley are convenient as well.

July 1, 2023
d........3

Great dispensary

August 12, 2022
C........f
Verified Shopper

Simply put... bait and switch. They will get you once but aint coming back. Pricing is simple I see a price I just want to pay that or have it honored. But they won't honor their own error or poor strategies since they don't want to pay leafly. Like a million dollar plus dispensary chain can't afford it? Please take yourself off leafly.com and stick to your own site since that was the suggestion your staff gave.

May 6, 2023
I........d
Verified Shopper

Rude and unpleasant

1 person found this helpful
August 5, 2022
R........k
Verified Shopper

Seamless from placing order through pickup. When you know what you what, this is the only way to go. Timesaver!!

October 4, 2022
N........4
Verified Shopper

Always fresh bud. Puffpuffpass12me

August 13, 2022
p........z

Great deals ,awesome service :) !!

September 8, 2022
g........3
Verified Shopper

Great vibes and choice of music🔥

567...114
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