Curaleaf - Pavilions

I'm not going to say I won't shop here again because I'm in here a few times a week. Last night though the one Female agent behind the counter around 7:30-8pm in front was rude, I had to get money out of the ATM and she was rushing me on how long the ATM was taking. I have epilepsy and had a couple of seizures that day and I was experiencing slight memory issues through out the day so it was disappointing to see someone in this industry act like that. I have coworkers from my job that even work at this location, I really hope management has a talk with them that they are in a customer service job and if they want to make more money (tips) they may want to be nicer to the people they serve.

Nah they’re mid 😒

I am a ( in my opinion) very loyal and should be a valuable CUSTOMER! I was treated like shit today by the inappropriate placed manager name mike! I will return one more time to collect my LOYALTY POINTS and will probably stop giving them my money just to treat Me with disrespect!

Good quality flower! Good prices and deals too! The line was so long I almost left but they got the line The dispensary is nice and clean and organized and the people are always smiling even dealing with impatient people! Thank you!!

I was doing some searching online for somewhere near by with good reviews. Decided to stop in with my heart set on some batter. As budtender was helping, showing what they had. I had said one I specifically wanted. When it came time to choose one I was really leaning towards the one I really wanted, but then was told another flavor had a higher percentage of THC. After some convincing, I just went with that one thinking it would be better than what I wanted. I leave not even .5 miles down the street to notice instead of the 88% I was told it was, it was 68. I normally wouldn't complain but I really had my heart set only to get what I didn't want. When I went back to talk to the manager, they said there was nothing that can be done. I get some protocol but I literally just left and when I explained the situation I was just looked at funny. I've been to many dispos and this one just didn't have much of a welcoming vibe except for one guy checking in up front with long hair. I live close and thought this would be my regular place. But I rather go somewhere they take take to make you feel welcomed and actually listen to what you want.,,

The deals are amazing! I love curaleaf!!

Worst curaleaf in the world too packed too slow shut it down

Did not honor 30%off of dutchess that is on leafy site said that it was 20% on curaleaf site order on line when send email to pickup oder email SAID 30%OFF I it is only 4 dollars but they send email they should honor it

Everyone is friendly every time I go and good quality product

great deals and customer service

Check the dates on the jars

I will never go to this location again. This is the 3rd time I’ve made an online express order and when I get there they tell me they will substitute it with another item. My original order was 24 percent called candy store and when I got there the girl said it was sold out they only had one left and she could substitute it for 21 percent product 8th instead. I order 4 8ths originally that totaled out to 110. When I asked for just one of the candy store 8th thst was left she told me it would be 37.50. Which was an over price then what was online. She also said even if you order only someone that comes in can still take your order cus it is still a first come first serve basis no matter what. Honestly the worse dispensary I’ve had my medical card for 4 years and ever since they built this location they’ve been a faulty location

Before I write the review, let me preface that this is a summary of my experiences BEFORE they started servicing recreational customers. Have gone to this location about 4 times in the past year. The shop looks great and the selection is good. Customer service is generally good. The major problem I've had though is the wait times for pickup orders and their inability to make online purchases a smooth and quick pickup process. Even though there was a separate line for pickups, I ended up waiting almost 20 minutes to get my order even though there was only one person ahead of me in the pickup line. Customers that arrived after me in the regular line were in and out before me unfortunately! Don't quite understand the point of ordering online if it's gonna take way longer. The staff were a little chatty with each other so that made things take longer. I get that its a dispensary and the work environment is a going to be a little less formal, but c'mon! Nothing is worse as a customer when you see other customers who arrived after you get helped before you do. I've started to go to a rival dispensary and they have a much better system for pickup orders. They have a separate dedicated pickup window with an employee quickly handling orders. They had a little shelf with tons of orders prepared. I just gave my name, she had my bag, I paid for it, and was on my way in literally 3 minutes. Curaleaf is the only dispensary that carries the Select brand of tinctures by me, so I hope they can work out a better system for pickup orders.

This place used to be accurate. Now there a scam. There website is a scam to get you in then when your here they will change promotions and scam you.

Perfect Atmosphere. Fun/professional bud tenders. Grade A flower. I will definitely be back soon. Thank you for all the help/Dank trees.

good

Like it here

The walk in line we’re faster than the online line waited in line for 30 min then 10 min inside really wished the were alil more organized tbh

I’m very upset with this store in particular; I always come here and the bud tenders are just standing around. There is a lot of people when I come since they’re always busy, the people working the front are ridiculously slow. They’re rude nonetheless.

normally I would give a 5 start, but today's visit was not good, when I bring rolled change people there understand hard times, but today, this person who was my bud tender I guess thought i was ripping you guys off, I have 20 dollars rolled coins one had 10 dollars the other had 10 dollars, I offered to put my phone number on it, so if he was short they could call me, and I'd be right there, but no he dumped them right there and then, and counted it in front of me, I felt so embarrassed, I'm picking up my medicine, this is NOT for fun for me, this rude guy was on cashier 50172. if I could I would ALWAYS choose my bud tender to be Abraham he is amazing when I come in. but this guy who helped me today, made me feel so horrible, I hope you guys get better and understanding people to work for you. thank you!

Walked up outside, 3 lines, no signs, 2 other people there being checked in so I just walked up, when the worker found out I was express pickup he made me get in line behind 6 other people that had walked up. Other customers tried to argue on my behalf but he insisted. PUT SOME SIGNS OUT AND GET YOUR WORKERS TO MANAGE THE LINES PROPERLY!

They are very organized and quick at getting you in and out with online orders.

Excellent friendly staff always a wide variety Very clean in and out fast

It was Black Friday, so obviously a busy day. I placed my order online as usual, prepared for a long wait at door. Surprisingly, from the time I got in line, to the time I walked out with my order, was 10 minutes total. I was impressed how well you handled the customers.