I've been here multiple times before and have always had a great experience. Veronica, Darrin, Shane, Tyler and Cebastion have always been spot on and offered great recommendations for flower, concentrates, and CBD topicals. The store itself is gorgeous and is always well kept and tidy. It seems like they have a staff of janitors on at all times that sneaks around and is constantly cleaning to make the place shine.
Unfortunately, I had my first bad experience at Diego's today. Eric helped my out today and i was quite disappointed... He told me that some very heavy indica's were sativa's, and couldn't answer a couple of my questions regarding strains. I'm not a cannabis connoisseur by any means, but I'm also not an idiot and have easy access to google. The cherry on top today was that my order was roughly $50 more than he had 'promised' before taxes.
The last couple time that I've come in here it feels like more of the 'budtenders' are just used car saleslmen that are trying to hit a daily quota by showing me stuff that i don't want/can't afford. When i say i want to see $50 and under for a gram of resin, I don't want to hear about what a "killer deal" a $600, 8 gram bucket from harmony is. I get trying to up-sell is part of the job but don't waste my time trying to get me to spend 10x the amount of money that i told you i wanted to spend. I'll come back but I'm going to have to make sure that I wait for someone who will actually listen to my needs and has my best interests at heart and not just trying to make a big sale.