49 Reviews of Elevate Lompoc
4.9
Quality
4.6
Service
4.8
Atmosphere
September 22, 2024
Right now it's 6:40 pm. I placed an order at 2 pm. When I had heard nothing, I called around 3 pm to check when it might arrive. I was told between about 5 & 6 pm. Nothing. Now I have been told the time of arrival is 7:05 pm, 5 hours sincV I placed my order. This is just ridiculous. Customer service here seems to be hard to come by.
September 26, 2024
One word... GOAT of dispos.
November 12, 2023
I want to give a shout out to Romeo. His friendly greeting came with excellent product. It is always a good experience to order from Elevate Lompoc.
January 17, 2020
I'm visiting from Washington, where recreational use is also legal. I expected there to be some protocol and legal differences, so I put myself in their hands immediately. First they answered all my questions about the laws. Then they guided me through what flower they had on hand that fit my needs. I chose from the several they had, after giving it the ol' sniff test.(Not allowed in WA) They also helped me fill my needs for items that may not have passed TSA scrutiny. Also....... DELIVERY ?!?!? Are you kidding me? Another no-go in WA.
Dispensary response:
Thanks so much for your feedback. We are delighted that could help guide you to the right strain and meet your needs. We hope to see you the next time you're in town!
February 23, 2020
August 12, 2019
As a business i find it to be a good balance between casual and professional! It's mostly due to the awesome staff there! The first time i came in Victor gave me the run down and deals to look out for, good man with a positive attitude and an even better smile haha! Once inside a bud tender A.J. helped me out and made recommendations without trying to over sell anything! Plus they have a great variety of products with prices that can match almost any budget! I just feel like a kid in a candy store when I go in! 10/10 Go check em out!!
Dispensary response:
Woohoo! That is what we love to hear! Thank you for sharing about your positive experience. We hope to keep serving you high quality and affordable products alongside the best customer service you can find.
October 21, 2019
January 18, 2020
Check your Receipt!!! Elevated Budtender "DAHATTRICK" tried to pull a fast one on me and charge me full price for a 50% off deal. After checking in with the manager It was confirmed that he was wrong and the price was changed. After adding more items to my purchase order I checked out, only to realize I was charged full price for another item. I didn't even make it to my car before turning around to either get the price corrected or get refunded for being charged full price for an "on sale deal". I believe the manager that issued the refund is Chris Foster. He told me that next time all sales are Final, Although his budtender clearly over charged me. I will be returning back to take fully advantage of the deals, but I will also continue to call them out when I am over charged! Again, Check your Receipt! Your welcome in advance.
Dispensary response:
We are so sorry for the confusion. We recently switched to a different point of sale system, and our employees were still adjusting to the new way we do things. Please ask for Rob, Eric or Tory the next time you are in the store. We hope you're willing to give us another try to make things right.
February 21, 2020
December 1, 2019
All of the bud tenders are so awesome and fun. I love the receptionist she is always so nice while still getting business done. It’s not easy serving hundreds of customers in just a few hours and they do a great job with it.
Dispensary response:
Thank you for reaffirming the hard work we put in everyday to create a fun and welcoming atmosphere, ensure costumer satisfaction, and offer quality yet affordable products. We look forward to seeing you again soon!
December 2, 2019
December 20, 2019
Great Location and parking! This is my favorite place n town! If you want the beat deals in town Go to Elevate, they will take care of you in the store or come by to deliver . I’ve been to every place in town more than once. For my money, time , and product Elevate is the best!
Dispensary response:
Thank you so much for choosing Elevate Lompoc! We are very grateful for your support and loyalty. We look forward to seeing you again soon!
February 21, 2020
January 6, 2020
Great experience, great environment, amazing selection at unbeatable prices. Definitely coming back.
Dispensary response:
Thank you so much for your feedback. We try really hard to bring amazing deals and products to Lompoc. We are truly blessed to have such an amazing group of customers who support us in this community.
February 21, 2020
August 19, 2019
Bait & switch.
Dispensary response:
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to carlymatlock@elevatelompoc.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
October 21, 2019
August 7, 2019
Elevate Lompoc has a great atmosphere. Victor at the front was very helpful in getting me checked in for my first time. Elevate Lompoc also provides a lot of one on one time. You get a lot of information about all their different products. All the staff handles all your questions with ease and professionalism. Overall amazing atmosphere, prices, and products!
Dispensary response:
That is what we love to hear! Thank you so much for your business. We hope to see you soon!
October 21, 2019
August 12, 2019
I was using other dispensaries in the area and just kinda felt like they wanted me in and out. But coming into elevate it was bright and welcoming. I was helped by Zinnia and she was extremely helpful in guiding me to a product that was in my price range and matched my needs. I will definitely be coming back time and time again.
Dispensary response:
Thank you so much for your awesome review. We try our best to create a welcoming and uplifting atmosphere. We can't wait to see you again!
October 21, 2019
January 23, 2020
Victor and Larry man what a combo of budtenders!! Always brightening your day with their positivity! Also this is the most consistent dispensary in lompoc!!
Dispensary response:
Thank you so much for your feedback! We strive to be the best dispensary in Lompoc and we couldn't do it without your support. Vic and Larry are the best and they will be so happy to reach what you wrote. We look forward to seeing you again soon!
February 21, 2020
August 12, 2019
Victor was very knowledgeable. We drive from out of town to shop here.
Dispensary response:
We appreciate you making the commute to shop at our location. Thank you so much for your review. We look forward to seeing you again!
October 21, 2019
December 3, 2019
The cypress flower sale is awesome, however the wait list is a complete failure. I got on the list by 12 : 30, even though the sale doesn't start until 4pm, and got the text to come shop at 7:49 pm. Friendly people working the line and the counter, nice lady went out of her way to keep the line moving on such a cold evening.
Dispensary response:
We sincerely apologize for the inconvenience you experienced during Flower Friday. We initially had to work out some kinks with our waitlist sign up, but they should be resolved now. Flower Fridays are pretty seamless these days where customers are alerted in the order they signed up and come in and out of the shop within minutes. We hope you are willing to give us another try!
February 21, 2020
August 10, 2019
I enjoyed the hospitality I received here. My first budtender Victor was great help and I have not gone to any other dispensary beside Elevate. I am loyal to this place because it is always amazing and I reccomend this location to everyone.
Dispensary response:
We truly appreciate your loyalty and support. We do our best to provide the highest quality of customer care. We look forward to seeing you again!
October 21, 2019
July 17, 2019
very affordable quality products with less tax. offers discounts galore! early bird and happy hour 15% discount everyday from 10am-11am and 2pm-3pm. if you bring a friend you can get 20% off your entire purchase. a really awesome selection of medicinal products as well as recreational.
Dispensary response:
Thank you so much for your positive review. We truly appreciate your support and hope to see you soon!
October 21, 2019
August 11, 2019
Great place Victor was a big help.
Dispensary response:
We love Victor too! Thank you for taking the time to give us a review. We hope to see you soon!
October 21, 2019
July 7, 2019
Great prices and selection...staff very knowledgeable and friendly will be recommending to all my friends
Dispensary response:
We really appreciate you taking the time to give us a review. We hope to see you soon!
October 21, 2019
October 10, 2019
Great location, great setup and display, roomy, very clean. Awesome staff and prices. Jake and Miguel are very helpful and cool, the whole staff really. Been to 100+ dispensaries, this is in my top 3. The rewards program is a humongous perk you have to be a part of.
Dispensary response:
Wow, thank you so much for your wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
October 21, 2019
February 18, 2020
Good discounts and friendly people :)
Dispensary response:
Thank you for the review. We strive to offer amazing products, the best deals, and excellent customer experiences. If there is anyway we could improve our customer service, please lest us know so we can best serve you!
February 21, 2020
January 6, 2020
Awesome deals, awesome people. Hands down best place to go anytime I’m back in California !
Dispensary response:
Thank you for your kind words! We are grateful you choose to shop at Elevate when you are in town. See you next time!
February 21, 2020
October 12, 2019
Very satisfied with the customer service I received. I didn't feel like I was being rushed or moved along at all. Not only is Sierra super fine, but she was also very helpful. I look forward to future visits.
Dispensary response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you so much. We look forward to seeing you again.
October 21, 2019
November 21, 2019
Great location! Everyone is very knowledgeable and friendly
! They have one of the best rewards program out there!
Don’t go anywhere else but here!
Dispensary response:
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
December 2, 2019