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Being one of two recreational facilities they use that to their advantage. Over priced is all I can say. Service is either great or poor. Depends on the moody cashiers and floor staff can be arrogant
Hi there, thanks for your review. We are working on a new pricing structure and we will speak with our cashiers about the service you received.
The variety was amazing.
Such a tourist trap. Constantly rotating products in and out so if you find something you like it’s usually gone a month or two later and what replaced it is worse. Plus the staff seems clueless when you ask a question. Vastly inflated pricing, drive the extra hour and go up to Denver for better quality, service, and pricing
Hi there, we are so sorry to hear about this experience, that is definitely not up to our standards. If you could please email us at guestrelations@emeraldfields.com with more information, we would love to talk more about this and try to make this right
Management and the security guards talk about their illegal weapons collection instead of helping the customers. if you don't know something, as soon as you turn your back they'll tell the other workers how stupid you are.
Hi there, we are so sorry to hear about this experience, that is unacceptable. If you could please email us at guestrelations@emeraldfields.com with more information, we will look into this immediately.
Really cool and great products
I have shopped here for nearly a year. I’ve loved going and enjoying the product. Until recently I had no issues. The quantity of the bud used to be the kind I couldn’t stop thinking about. Sadly over the last month it has been drier than sand. I have had the worst customer service here than I have ever experienced in ANY industry. The building is nice but once you’ve been allowed inside you realize there is no flow to the store. It’s a free for all and lord help you if there’s an intimidating person there. You’ll never get your product in timely manner unless you get there super early. Don’t get me started with the security guards either. You’ll be judged never spoken to or even have a pleasant encounter with any of them. They do not make the area feel welcome at all. It’s sad to say that I’ll be going somewhere else.
