Enjoymint

Enjoymint Dispensary is dishonest with their customers. I placed an order and within 9 minutes called to cancel because they had already changed the delivery time. This is not a one-time issue either. They change delivery windows frequently, which is frustrating enough on its own. When I called, the woman on the phone gave me two completely different delivery times, which already made it clear they didn’t know what was going on. I told her clearly that I wanted to cancel the order. She asked why, so I explained that the delivery time change no longer worked for me. Instead of processing the cancellation, she said she would “check the status of my order.” Then she suddenly claimed that my order was already on the way and could not be canceled, even though the ETA she gave was still two hours away. Let’s be honest. Anyone who orders from dispensaries regularly knows that an order placed nine minutes earlier is not already out for delivery. Especially when they had just texted me moments before saying items were out of stock and confirming changes to the order. So the story clearly changed mid-call. They simply lied to avoid canceling the order and keep the sale. That is extremely shady business practice. If a company has to lie to keep a customer from canceling an order placed minutes earlier, it says everything you need to know about how they operate. There are plenty of dispensaries that treat customers honestly. I will be using those instead.

This is by far the worst punctuality and customer service I have ever encountered. There are dealers on the street with more professionalism than this delivery service. Firstly the amount of wait time and amount of times I had to call in order to speak with someone was so obnoxiously long. I placed my order online and usually they text you within like 10 minutes. I didn’t receive any texts so I called in waited on hold and had to request a call back. After about another 5 or so minutes didn’t receive a text so I text back ok the number they usually send updates from. Someone finally called back I told them I had ordered an ounce and they wanted to check on the eta. The lady went by the name Queen or Queenie told me expected eta is 11:30-12:00. I say no worries you can just cancel the order as I’m on a time crunch. She said you know what I have a driver that can be there by 10:45. I said if it’s not much trouble and they can actually be here by 10:45 I’ll do it. I waited till 11 to call again and then a new girl said sorry they didn’t expedite it and it’s still coming at 12. I told them to just cancel the order she puts me on hold to talk to a supervisor that says they have another driver closer and they will be there by 11:15. I get a text at 11:09 saying the delivery eta is at 11:45 pm still lol. All of this could have been avoided if someone was honest in the beginning or if the second person just took some accountability. I called them back so many times to find out why I was lied to multiple times by multiple people but still ZERO accountability by anyone from enjoyment. Please do not waste your time or money on people who will lie to you and not appreciate your business

A majorly disappointed because I spent 30 minutes to go through your entire site, pick my strains and place my order only for you to call and tell me that you don’t deliver to my address in Oakland. To tell me that you will only go to Walnut Creek or San Leandro, which is one city over is very disheartening. You should take Oakland out of your. My address was updated at the time of my order.

Enjoymint is easily the best delivery service I've used. Their prices are super reasonable, and the 11th order is completely complimentary, which is an unbeatable loyalty perk. Highly recommended for the savings alone!