489 Reviews of RISE Dispensaries Henderson
4.8
Quality
4.8
Service
4.8
Atmosphere
November 21, 2024
Ive been a weekly customer since they were Essence next door. Get deliveries 2 - 3 times a month and all I can say is they have only gotten worse as time goes by. I spend about $400 a month here…
I expect to use the debit system and expect to have a website that promotes ease of use and neither are true. Their website has become the worst site I have used since the 90’s. Pages crash. They want codes for every sign in? Its menus and ui are so unintuitive.
Not only that the debit systems down so I have to get up at 830 to go get cash. Just to wait until 10:55 for my 9-11 window. When the driver gets here he tells me “yeah i saw you put your order in last night but you live the closest so I do a full loop that ends on you.” Wtf? If I put in a pizza order it is delivered in the order of receiving the order. Why am I last if I’m the closest?
Makes no sense. Get a new manager
June 12, 2025
My delivery was right one time
October 3, 2024
I visited the Henderson dispensary for the first time with my daughter. I was greeted by friendly smiles and helpful offers
LORRIE WAS THE MOST HELPFUL BECAUSE I needed a cream for arthritis. She recommended Dr. SOLOMONS RESTORE! IT WAS JUST WHAT I needed from another silver haired warrior! She is a great asset to the atmosphere! Thanks Lorrie!!
August 20, 2022
What a great place. I've smoked for 21 years but have never been in a Dispensary. Rise is close to me so I decided to go there. They also enticed me with the $99 oz specials. WHAT? So I drive there, it's about 6 minutes away from me, so that's great. I chit chat with the friendly security guard who opens the door for me. I didn't get any names, so sorry. But the guy in the front was very welcoming and when I mentioned the oz specials he was on it. Telling me his favorites, what they did etc. I almost expected an up sell. Like ''Sure you could get that for $99 but this for $240 is sooooo much better'' but there is nothing at all like that here. I got information from the guy who took my ID and then went into the ''store.'' Someone was there to help me right away. I got an Oz of OG Story and it was very easy to order. I went to the back of the store where a guy motioned for me to come to him and asked my name. Then I went to pay for it. It was on sale, so no first time customer discount, but I 100% expected that. And the employee even doubled checked with a Manager, which was really nice of him to do. I was pretty sure they were going to hand me a Ziploc bag of Oregano but NO! Full buds, no shake whatsoever, 22% THC. Packed in an adorable mason jar. I was super impressed. The store was clean, had a great atmosphere and was filled with very friendly employees. I got a percentage off the screens I bought and after the discount they were basically free. Like a kid on Christmas morning I hurried home to try out my new treasure. It broke up great, it was sticky, no dryness here at all. I love the taste, I love the relaxation, and yes, I am a bit euphoric. I highly recommend this Dispensary, and don't be afraid to try their $99 oz specials.
December 11, 2023
New to Nevada. Called to get advice on their menu and local dispensaries. The girl on the phone was really rude about how the industry here works, wouldn't give me any actual advice. I had to call back twice to talk to someone else, and they said "they believed the previous person answered my question". Unbelievable.
July 6, 2022
Jeannette was AWESOME! Very cheerful and helpful! She brightened my day! I am visiting from AZ for work and stopped in and she was very welcoming!
May 31, 2022
Sabrina is so knowledgeable and helpful she explained the terpines and the process of cannabinoids. She made my whole day when I came in.
May 20, 2022
Love this place thank you Angie and frankie for helping me out
April 5, 2020
Used to come here when I worked down the road from there.. used to be pretty decent but seems like their prices are ridiculous now. $18.50/gram and $54.50 an 1/8th for decent bud? I haven't paid that much in over 20 years since I was a freshman in High School.. not to mention the last time I bought an 1/8th there the bud was dry and crumbled into powder and weighed in at 3.1/3.2. You can't even see thc content or anything online when you view their flower so you have no idea what you're even getting. Makes it pretty difficult especially right now with Covid-19 and you can't actually go into the location. Will probably give them another chance if I see any decent deals come across my texts, but for now am sticking with where I can get my $20-$25 1/8ths instead of $20'grams.
Dispensary response:
Hi VegasTurtle, thank you for writing to us and bringing this to our attention. I’m sorry to hear you had a frustrating experience, that’s not what we like to hear. We do carry $25 eights daily if you want to stop by and gives us another chance, we are open for curbside and in-store pick-up. Your loyalty means a lot to us, thank you for taking the time to leave us your feedback.
May 19, 2020
September 3, 2021
Lincoln knows his flower. Hooked it up with a good, strong indica
July 12, 2021
Excellent experience! Aalyiah was able to help me find exactly what I was looking for and also a pleasure to deal with.
March 12, 2021
I called about an issue with a vape battery i bought and i think I got hung up on and then didn't answer my call back to them. Kind of weird. Have had great experience up till now I guess.
March 26, 2019
I'm the kind of person that likes convenience. I like essence but I don't like the Henderson when I go there I noticed I get stopped at the window to show my ID oh, no big deal. But when the woman's looking at my ID two or three people behind me have shown their ID in walked in ahead of me. that really pisses me off. then when I walk in the door to the showroom there's another line 12 to 15 groups ahead of me. No big deal because there's a lot of people behind the counter working but I feel like they spend a lot of time BS'n and talking too much because the line moves real slow. I decided that I was going to start ordering ahead of time when I go to this location. and what I found is it that ordering from this location through text or online is even more irritating than walking into the store. you don't get to see what the THC or myrcene content is. so if you're ordering online you really have no clue what's your ordering and when you go into the store and find that you're not happy with the product that you're ordering you then get to stand up and stand in line and wait behind everybody. ordering through text message you can at least ask these questions the ordering can take up to an hour because of the back and forth questions and answers.
Dispensary response:
We apologize for any inconvenience this experience may have caused you for it's our intention to provide you with a phenomenal customer service experience every time. Considering you didn't have that Taxiguy109333, we'd like to rectify this situation therefore asking you email brandy@essencevegas.com. Waiting an extensive amount of time is unacceptable and we genuinely hear your concerns. We appreciate your feedback and look forward to hearing from you soon.
March 27, 2019
September 20, 2020
I came into essence expecting a grab and go experience, but instead I got a helpful, attentive and caring experience. I usually walk into dispensaries feeling intimidated but I felt so welcomed as soon as I got inside. Shoutout to DANOOOOO, super rad dude and totally passionate about what he does. I couldn’t have had a better experience 🤙
July 9, 2020
This place was very helpful and we enjoyed our shopping experience. The tender was super nice and very informative on good choices. if you want a good place to go with helpful budtender- this is the place to check ✔ out!
December 20, 2020
4.5 & 4.1 in quality and service. Used to be best in town hands down imo. I still ship there and will continue to do so. I will add more when I have time
January 11, 2021
Second time issue here with being overcharged. Who opens their bag & scrutinizes the receipt in the store or parking lot ? I won’t be returning.
January 14, 2021
what's the point of having a menu online if not updated? didn't have 3 of 3 strains I went to buy, the bud tenderer didn't even recognize the strains I asked about! didn't buy anything and went somewhere else.
January 12, 2019
Weigh whatever you buy from Essence! (Specifically DGF products) I have now purchased two DGF 1/8’s that were between .2-.4 grams short of 3.5. When I brought this to the attention of management I was told to drive all the way back with the shorted 1/8, and exchange it for a new one. They deflected all the blame for the missing flower on DGF, who I have reached out to, but unfortunately they are not very responsive or helpful. Sadly, I will be bringing my business elsewhere form here on out, as I feel Essence did very little to correct this problem.
Dispensary response:
We apologize for any inconvenience this experience may have caused you and would like to hear more about your recent visit with us therefore asking you contact brandy@essencevegas.com We greatly appreciate your feedback and look forward to hearing from you soon jarryscheibs.
January 14, 2019
July 5, 2020
Great Green Valley Dispo💚🤠🤠🤠💋
March 3, 2020
Always love this location! Everyone knows their product and have the best recommendations when we go in. Francis B. was great at helping me find a strain that fit our needs. He knows his terpenes!
Dispensary response:
Thanks for the review! Stop by again soon
March 16, 2020
June 3, 2020
Issue resolved kindly.
February 16, 2020
I love how knowledgeable the Budtenders are. Today’s visit was with Candice, and she knows her stuff.
Dispensary response:
Thanks for stopping by! We do everything we can to ensure our budtenders are fully equipped with the knowledge to help you make your purchase. Don't ever hesitate to ask any questions, we are so happy to help :)
February 17, 2020
December 1, 2019
The girls at the front used to be so friendly.
Sierra helped me today. I asked lots of questions and made her grab like a bunch of different strains. She was so patient with me and so knowledgeable about the bud. Thanks Sierra!
Dispensary response:
Thanks for stopping by! We are glad to hear that Sierra was able to get you going with everything you need. We hope you stop by again soon :)
December 2, 2019