
Ratings and reviews of Fireside Dispensary
(176 reviews)
4.6
Quality
4.5
Service
4.6
Atmosphere
Reviews 1-24 of 176
July 9, 2021
Been missing this place. Hope they come back
August 28, 2020
Always a wonderful experience in Fireside. The most laid back, welcoming, clean environment, with knowledgeable bud tenders who always seem happy to help, and make suggestions. There shelves are always stocked with quality flower at reasonable prices. Even with multiple dispensaries closer to me, I always end going out of my way to stock up here!
August 9, 2020
We always have a good experience at Fireside. The staff in knowledgeable about the product. On our last visit Shannon took great care of us. She remembered that we like concentrates and what brands we prefer. She was also very helpful about the eatable selection and all around great to interact with. Thank you!
April 12, 2020
Beat spot! Great smoke! Staff is amazing
January 29, 2020
I absolutely LOVED this place! It gave a true VIP experience when I walked in those doors. From Mamma T greeting me and giving me one of the best hugs I’ve ever had, to the assortment of drinks available! (Coffee, tea, hot chocolate)
The workers SERIOUSLY know how to take care of and help the guests which is huge, and the display is beautiful! Shelby really went above and beyond for me today as well to ensure I had a good experience and was able to purchase something I’d love; which I cannot thank her enough for! Definitely will be going back again ✨
October 19, 2019
First time in I was greeted by the kindest, sweetest and welcoming lady! She is awesome, makes you feel very welcome and valued. The bud tenders are super knowledgeable and offer up their own experiences and those of others when I ask. I smell just about everything, I am all about the terps and they are quite patient with me :) I have been back several times and will continue to return. I have been to other dispensaries here locally and the vibe is just not the same and the flower is not treated as well as they do here. I completely recommend giving them a visit.
Dispensary response:
Thank you for your kinds words :) We strive to do our absolute best everyday for wonderful customers such as yourself. Looking forward to serving you in the future!
October 19, 2019
January 25, 2020
Awesome selection, but very disappointing that they advertise their prices before tax. Now it makes sense that they do their happy hour EVERYDAY. Can’t justify the prices without that discount!
Dispensary response:
Hello,
I am sorry for the confusion on pricing. We have alway's shown our pricing before tax as we were an OMMP dispensary before a Rec Dispensary. We will take your input into consideration. As far as pricing goes, we feel we have something in everyone's budget, whether it be a $3g or a $12g. I am sorry we couldn't serve you better. Hopefully you will give us another chance down the road.
January 29, 2020
March 13, 2019
Awesome!! Only place I’ll go to. David helped me out and walked me through everything being it was my first time. Great customer service, great products. I will definitely recommend to all my friends and family because of him!
Dispensary response:
Dear Zsmitty, We're so glad you enjoyed your experience and we certainly look forward to serving you again!
March 14, 2019
September 19, 2018
I have been in Fireside a few times. Fireside has a nice selection of flower, dabs, tinctures, as well as discounts on B buds and punch cards. Lights are low so sensory issues, blindness or TBI issues would do well here. Prices for all around needs. Swag and glass as well.
Dispensary response:
Dear aasakyn_sage78,
Thanks for your review! We keep it at a lower lighting in the facility to make it a bit more comfortable, not as "in your face" with the atmosphere. We will review our lighting situation to brighten up a few of the area though, that front entrance can be a bit dark in the evening. Have a great day, we hope to see you soon!
October 4, 2018
October 16, 2018
ONLY dispensary in the Medford area my family and I will go to. I used to live in Portland and they’ve got some good shops up there, but Fireside is still my favorite. Just cool people, quality product for a good price, and a simple but thought-out environment on the inside. 10/10 would recommend. In fact, I’m headed over there now... stay high!
Dispensary response:
Dear notamberp,
Thank you so much for your kind review. We appreciate your business and look forward to many more years of helping you with your cannabis needs.
November 3, 2018
September 30, 2018
First dispensary I've ever set foot in being from a non legal state. I ALWAYS end up back here but why don't you guys put the thc on your menu? it DOES matter! allot of times I pass on fireside only because of this reason. I can't be the only one! I know it shouldn't matter but it does! All told, great atmosphere, great bud!! I will always come back;)
Dispensary response:
Dear Ryguy45,
Thank you for your review and thank you for shopping with us! As we evolve in this industry, there is no such thing as a bad critique. Your suggestion about putting the percentages on our menu is a good idea and we will implement it as soon as possible. Just know, you are stuck with us forever after this :) We hope to see you when you are back in the area.
October 4, 2018
July 22, 2018
Came into Fireside today and had a lovely experience with a new Bud tender, well at least to us. His name it's Dylan...(I think that's the right spelling). He was very knowledgeable and recommended a new product for me.
And shout out to Sara and Brandon! We've been in twice without seeing them and miss them!
see you guys on Wednesday!
Dispensary response:
Thank you for taking the time to let us know how well Dylan is doing! We will certainly pass on the praise and we look forward to your next visit with us!
July 31, 2018
September 3, 2018
Went in knowing what I was after, and Katie made it an amazing experience. She was super helpful, kind, and just straight up amazing! Thanks again!
Dispensary response:
Hello Dirk181, we are ecstatic that Katie was able to facilitate an awesome dispensary experience for you! Thank you for shopping with us and we look forward to your next visit!
September 4, 2018
February 14, 2018
I have been a regular since they first opened up, and Fireside continues to be on my top 5 in Oregon! Here is why: They have only the best flower in their inventory. They don't try and peddle budget weed that's over a year old. Also, very friendly staff and confortable atmo (they basically play the same Pandora I do at home!) While some prices are a bit higher, it's worth the trip! Pay no attention to the naysayers and out of town smugglys. This place is the real deal!
Dispensary response:
Thanks TCell for your continued support!! We are glad to hear that your are comfortable when you come in, as you know we try to create a comfortable atmosphere every time. We can't wait to have you visit us again!
February 15, 2018
June 24, 2018
I have visited almost all the dispensaries in Jackson County. Fireside is without a doubt the best one. Everyone is super friendly and has even taken the time to learn my name. I feel like I’m in the pot version of the 80’s TV show Cheers. Where everyone knows your name. Mama T is my favorite budtender. Best hugs ever. That being said I love everyone there. If you have questions they have the answers. If your reading this then your next stop is to Fireside and see the proof for yourself. Happy Days.
Dispensary response:
Matty K!! Thank you for your words of kindness and love for Fireside. Sometimes you gotta go, where eeverybodyy knows your naame :) We at Fireside unanimously enjoy each and every interaction we have with you (Mama T & Sara especially). You're always a delight Matty K, we appreciate you to no end.
July 7, 2018
December 9, 2017
I was recommended to check out Fireside by a co-worker. Very clean, organised, friendly place. I get anxiety about feeling pressured to buy things, and that didn't happen. Such a relaxing and efficient experience that I'll be back for sure. Thank you, Fireside.
Dispensary response:
Hello MuseBunny! We are glad you enjoyed your experience. We pride ourselves on not being pushy while understanding that this industry is new, which means new customers to the product. We want to make sure that when you leave you feel more comfortable than when you came in.
January 6, 2018
January 13, 2018
My Grandmother, Mother and I are from Klamath Falls OR. All three of us were visiting Ashland OR and we saw this dispensary on the way. My Grandma has never been inside one and my Mom has only been a couple of times. We walked in and this place is decently sized. I've definitely been into smaller places. Brandon was very warm and welcoming to us. Being a heavy cannabis user myself, I'm trying to sway my relatives to a more natural medicine. Brandon listened to my Grandmothers concerns very carefully, and instructed her on what edibles to get. He recommended different edibles to every one of us. I got myself a really nice Lemon Diesel joint and a bonus joint for my birthday! I'm really happy we found this place. We have to drive through frequently and we will definitely be stopping again.
Oh, and thank you Katie for making us feel really welcomed as well. :)
Dispensary response:
Hello MsAbsynthe! Thank you so much for your kind words and wonderful review. We are very happy to hear that Brandon met/exceeded your expectations. We pride ourselves on having a staff that is not only knowledgeable about the product, but also very friendly and welcoming. We hope to see you again soon and thank you again for coming in!
January 18, 2018
April 29, 2018
I've always had such a pleasant time everytime I'm at Fireside. I love the warm, welcoming atmosphere. The staff always gives me the best recommendations, and I almost always find something new to like. They have quality bud for any budget I may have, AND they have a Happy Hour discount every day. I'm always a satisfied at Fireside.
Dispensary response:
Hello Moonpool!
Thank you so much for the kind review! We strive to provide a very calming and relaxed visit for our patients/customers. We hope to see you back soon. :)
May 2, 2018
June 3, 2018
Excellent service! Best product and best prices in the valley! Easton and Dylan were a great help and were super friendly, Fireside is THE shop to go to!
Dispensary response:
Thanks Cannabuzzlightyear! We appreciate your feedback and will let Easton and Dylan know how well they are rocking it!
June 9, 2018
July 22, 2018
They have a Nice selection of flower just overpriced and service could be a little faster .
Dispensary response:
Hello Sativalover541 and thank you for your feedback! We strive to find the best quality of flower that our great state has to offer and some of those do require a higher price, however, we do have a wonderful selection of $3 and $6 grams that we feel truly represents the best flower that Southern Oregon growers have to offer. It is regrettable that you felt our service was too slow for your liking as we like to give each customer the freedom to take their time and ask as many questions as possible so we can ensure the product we recommend will be best suited to each individual. Feel free to ask for a manager on your next visit and mention this review so we can make sure you enjoy your Fireside experience to the fullest. We look forward to your next visit!
July 31, 2018
December 20, 2017
I think their customer service and quality of product have went way down hill.. I used to go there everyday until rec limits went up, and have been a regular customer for over 2 years. lost me as a customer for good.
Dispensary response:
Hello Cdub1983, we would love to hear more about why you feel this way and what you feel has changed. We work very hard to create a welcoming environment for all guests. Please call the store and ask to speak to a manager.
December 20, 2017
January 31, 2018
My mom, daughter and I are from Klamath Falls. We saw this place when we were traveling to Ashland. It was fun as this was three generations doing something together. When we walked it, it was very clean and personable. Everyone was super nice. Brandon was very knowledgeable in all the products and helped us pick which products would work the best. This was my second time being in a dispensary. I was very comfortable with the atmosphere. Very clean and organized space. Katie was very helpful as well. We came back through again and it was a great experience. Thank you for being super helpful and a great welcoming place. I will be referring others.
Dispensary response:
Dear Purpleforever21,
We are very pleased to read that you had a great experience. It is our main goal to provide friendly & helpful service consistently for our customers. We hope to see you next time you come over the hill, drive safe!!
January 31, 2018
December 18, 2016
Im not a usual shopper, just if its friday for the special and but only if i happen to need to visit a dispensary then. Otherwise i shop elsewhere due to the everyday 4 for 40 special the other dispensary has. Id be a regular shopper if it were a daily special instead...except that the 4 -$40 special is limited to only a few strains whereas other places hav a vast selection included in the deal. Ive found that the selection varies from my usual dispensary so thats why i go to fireside. Ive been there several times few and far between, lately ive been lil unsatisfied because as i watched my last order being weighed up i noticed that they stick to a strict exact gram weight. Of course you get what you pay for only i must say i did not like watching employees grind my buds up into lil pieces of dust and powder everytime weighing bud out because it was 1/1000th of a gram over.... Literally. Every single other place ive been has not been that critical to make exact weight when dealing with thousandths of a gram lmao. Seriously tho, watching your buds being shredded into dust and tiny pieces that end up only static sticking to the side of the bottles they put it in. Leaving it essentially useless and a waste in my opinion, as its not very easy to actually get out the lil scraps that stick and it be useable. Stems as well....stems have gotten worse. I dnt have that problem elsewhere as they go outa the way to not sell me trash. I was blown away when i got four grams and each one took quite awhile due to nit picking thousandths of a gram with each selection. Jus dont set well watching buds being smashed up considering i pay good money... Not for shake or prebroken down buds from trying to shave off virtually nothing from the weight. Oh ya.... Also as they are weighing it and the scales are leveling off, bouncing numbers around as it gets exact.... They time it to push the print button on scales as it fluctuates leaving me to wonder if im getting shorted cuz itll go from .9## to 1.### grams getting exact. They hit it as it passes over the 1.00 g mark. Was jus very odd as i watch it bouncin around .9 and for a second say 1.000 and quickly hit it so it says a gram but scales werent done getin exact so who actually knows whT it truelly is. Was all odd to me because nowhere else ive been do they do like that. To get .002 g. off of a gram it takes shredding buds. As a customer it didnt make me wanna return and i dont see myself returning. When theres a 4-40 special and only four or five kinds to choose from its jus kinda like well not a tough choice picking kinds , not good since i like variety and changing it up each time not jus same ol stuff.
Dispensary response:
Thank you for your comments! We appreciate all feedback from our customers and will take into consideration what you've said so we can better our service!
February 22, 2017
December 22, 2017
First time Medical Patient. Live in Grants Pass and found them on instagram. Decided to make the drive out today after seeing they received new pax eta pods. The girl budtender today who helped me seemed like it was her first day. When I asked questions about edibles she seemed confused and couldn’t answer them. So I just got the pax. While checking out I informed her I was a first time medical patient at the shop. I was then told that I came during wake n bake hours and that I could only get that promotion and no first time patient gift. All in all it was a confusing experience and won’t be making the drive out there again
Dispensary response:
Hello Rose123456, we are sorry that you had a confusing experience while visiting our shop. As far as our staff goes, we are sorry that our budtender could not answer your questions. While we do have a very knowledgeable staff, some budtender's may not know about certain products because they are newer. (We were all new to a job once) If you decide to come back in please ask for a manager and show them this review so we can make this right.
December 28, 2017