Flora Farms - Lee's Summit

I have been coming in for years and have probably spent and embarrassing amount of money within that time, Well into 10k if not way more…. And today I called and spoke to a lady in LS, and explained to her how my BATCH product is completely burnt up while it would run in my pocket and with two days it was bone dry…. (Side not I have never asked for a return or a replacement once, not even with the numerous ones that were going bad when they first took over). Now the operator tells me she how bad that sucks and that I’m still in my 14day grace period so come on up and they will exchange it…. I go up there and explain everything to the girl, and before I can even finish, some guy comes in from behind and shuts all niceness down and goes to straight business… about how they can’t do anything because it’s empty… even though they knew exactly why it was burnt up empty… and you could even see the light flickering and acting up while I was there… And after all that, after all the talk talk talk, they say we can give you %25 off your next purchase!!! 🤦🏼‍♂️. I then had them look up how much money I’ve spent with them, and how long I’ve been a a customer and if I have ever once brought anything back to them… and they didn’t answer and said they could give me 25% off next time… and then asked what I would like to get today… Like excuse? It will be Lucky if I ever spend another dollar with them…. Because all though I love Meghan and a few others…. I just felt like I was a thief trying to return something I never bought… And this was all over a $60 BATCH Vape… All that money they make and all the pens they have. Mixed with all the money I’ve spent and never returned one item. And they couldn’t say, sorry thank you for being such a great customer and sticking with us… and just give away something they give away numerous times a day, to people that are actually scamming them and know how to do that…. But a customer that spend more money than they should, pretty much gets told we will give you a $6.00 discount next time for you broken vape . Very disappointing and don’t know if how close they are is even worth giving them more of my money after they way the two managers handled that and came at me with the double team. To where I almost couldn’t keep up with who was say who… (Not to mention my license is cracked, but still works everywhere, and has worked there the past 4-5 times, and today when they were giving me the run around over something that cost them $10.00 or less, that they were already doing me a huge favor for letting me in with a cracked ID…. And then when I said as long as it scans there shouldn’t be a problem right? And she didn’t answer…. “Doing me a favor”!!! I would have loved to have seen when that was…. Right then at the end, or when I was lied to twice, once on the phone and then at the store…. I never write reviews, but this was just awful… I think I’m done there unless they want to some how make it right. Don’t know what that looks like really.. and without anything from them I definitely cant see myself recommending them to anyone I care about or people I don’t … like I always did before.

Flora Farms is an outstanding dispensary that consistently provides a welcoming and professional experience. The staff is incredibly knowledgeable, friendly, and always willing to take the time to answer questions and help customers find the right products for their needs. The atmosphere is clean, organized, and comfortable, which makes every visit easy and enjoyable. What really sets Flora Farms apart is their commitment to customer service. The team goes above and beyond to ensure that every customer feels valued and informed. Whether you are new to dispensaries or experienced, they make the process smooth and stress-free. I highly recommend Flora Farms to anyone looking for quality products and exceptional service. ⭐⭐⭐⭐⭐

The last few times I have came in , I have had Shay helping me ! I love being able to recognize faces and feel comfortable coming into a business with awesome , nice people! Each recommendation she has made has been on point! Thanks girl !

The cozy atmosphere and the knowledge that the budtenders have on products is amazing! This is the best place for smoking needs in Lee’s Summit.

Sophie is one of the many girls that work there that I just adore so I just had to leave her a review! She is always so helpful with a smile on her face and a friendly uplifting mood! She knows I love my chocolate and she always reminds me when I have points so I appreciate that because I forget! This location always has the best brands in stock and cheapest product prices in comparison to any others! I could go on but truly love this store and all of the staff! I just Love yall!

Fantastic atmosphere with knowledgeable staff that will make sure you leave with a smile. Great products and amazing service always has me coming back for more.

Always top notch services and some of the nicest people you've ever met! Also gotta shout out Becca at the drive thru, she is my absolute favorite. Genuinely seems happy to be there

Flora has been my Go To since they opened. Always great people and great product. Special shout out to Sophie who is a rockstar Tender and always super cool. 5/5 !

I enjoy everyone at farms flowers

Meg is the best shes always happy and friendly! Great place to go!

Annie was great!

Flora Farms is one of my favorite dispensaries! They always have a great selection and are super knowledgeable, especially Annie! Annie is an og and can recommend some BOMB strains for sure!! She knows what’s up. 💯 recommend FF. Thanks yall!

We love our store and the bud tenders! Especially Karen who always treats us like family. Never had a bad experience with any of them!

So friendly! Becca and Sophie are always to helpful

Ally is absolutely 💯. Favorite place! Everything about the experience is great. I always need help and they have patience & very knowledgeable.

Becca was my budtender. She was very friendly and helpful. I love Flora Farms!

The lady that worked on April 24 in leadership at the store off 3rd Street in Lee's Summit was very rude to my mother who is up there in age over the drive thru pick up timeframe. My mother and I were told it was ok to come any time if no one is waiting in the drive thru or even behind us and we always do. I order it and come wayyyyy early to pick it up every time, but my mom one day went 30 minutes early and no one was there in line and the lady yelled at her and said you have to wait even after the budtender was trying to help her. Now they lost 4 people that come through at least 3 times a week and spend good money

Flora farms is one of my absolute favorite shops. Meg is just an absolute gem.

Good weed. Thanks Sarah

Flora is amazing they always know exactly what to suggest! Angela is AMAZING! So sweet and helpful!

Sophie is always so nice! Great service all around!

Love the employees!

Becca made my drive thru experience very nice. She was very bubbly

All the staff are extremely helpful and knowledgeable.