DO NOT SUPPORT GREEN EARTH COLLECTIVE (please read below) This is an honest review of my customer experience at Green Earth Collective. I have not been paid or bribed by the company to leave a 5-star review like the many 5-star one sentence reviews you see here, Weedmaps, and other cannabis sites. I have been a customer of Green Earth Collective for years. As a resident of the Northeast Los Angeles community, I like to support local and independently owned businesses. When I support a business - meaning when I give my money to a business in exchange for a product or service - I hold the business accountable on three major criterias: (1) Honesty (2) Transparency (3) Respect I support businesses that are exemplary at being honest with their customers, transparent with their business approach, and respectful towards all individuals, especially those that financially support the business. But at Green Earth Collective, you will not find these values. The entire staff, from executive level downward, have a very limited mindset when it comes to community and growth. If you are perceived to have low socio-economic status, meaning if you arrive there with clothing attire that makes you look “poor”, “lazy”, or “uneducated”, Green Earth Collective will treat you with hostility and disrespect. If you try to share constructive criticism with the staff for the betterment of the establishment, you will be treated with hostility and disrespect. And most importantly - the most crucial factor - if you make a purchase with cash at Green Earth Collective, you will not be given the correct amount of change in return. And if you try to address it, you will be treated with hostility and disrespect. Imagine buying a product with your hard working money only to receive the product without the remaining change. Change that is rightfully yours. Whether it's one cent or $500 dollars, imagine not receiving your change - your money - when you buy a product. This has happened every time when I have supported Green Earth Collective. Every time I buy a product I am constantly given the incorrect amount of change. And when I ask for the appropriate amount of change - meaning the amount of left over cash that is rightfully mine after paying for my product - the staff get incredibly upset. Last night, I tried to address this issue and everyone from Green Earth Collective - and I mean EVERYONE from entry-level budtender to the managerial level associate, berated me for wanting to address such unethical behavior. An entry level female employee with pink hair did a hand gesture of shooting herself in the head with a gun when I requested customer assistance. An experienced male budtender passively aggressively stated that I was uneducated for not being aware of current currency shortage caused by the pandemic (which doesn’t explain at all why Green Collective is still accepting money when they cannot give the correct change back to its customers) The receptionist refused to assist me when requesting managerial/owner contact information and transferred me to an unknown man who deliberately chose not to disclose his full name or title. This man berated me for 3-minutes and did not allow me to speak. Please Note: As a long time customer I have never ever raised my voice or treated any staff member or customer of Green Earth Collective with the hostility or disrespect they have demonstrated towards me. DO NOT SUPPORT GREEN EARTH COLLECTIVE. DO NOT SUPPORT GREEN EARTH COLLECTIVE. DO NOT SUPPORT GREEN EARTH COLLECTIVE. If you truly respect yourself and your money you will support businesses that will treat you the way you want to be treated. Green Earth Collective is not that business.
65 customer reviews
DO NOT BUY FROM HERE. Horrible customer service and they do not even check identification for an order. I use to love this dispensary and rave about it to friends. There security guard is completely rude and kicked me out while I was trying to make an order? The bud tender then came out to give me my order without checking my identification POINTED A FINGER IN MY FACE telling me he’s going to make a note on my profile. I do not know what kind of business tries to scolds a PAYING customer for making an order. The inside of the storefront has no walls, wires showing and completely unorganized. I usually don’t care about what a dispensary looks like, but if you were wondering what you were driving to, here’s a heads up. There products are also not the best quality. You can LITERALLY see where they grow the weed in a small shed that is visible in the curbside pick-up area. God knows what or who’s in there. Also no parking and they have the entire corner blocked off so it makes it even harder to park. Be prepared to walk a couple blocks if you want to park and go inside. There are MANY other dispensaries that have great customer service and better products. You have been warned.
This is such a great dispensary ,they have great strains ,delicious edibles, and a very efficient delivery service Also the customer service is great I highly recommend getting high with this dispensary
My interaction was on the phone because I am currently immobile. Their service is so amazing! The sales person was incredibly kind and helpful. I felt well listened to and well treated, also efficient. There are other dispensaries that are closer to me, but the Green Earth Collective has won all my future cannabis custom. I look forward to visiting the store once I can walk again.
Very friendly, helpful staff. Whenever I visit family in highland park (LA), I go here. I'm typically in and out without waiting much. Prices are fair and their variety of strains is great. They were out of a few particular concentrates that were on the menu this past weekend. That was annoyingly misleading. That is my only complaint, which isn't bad considering every other time I've gone there since they've opened has been overly positive. Their selection of different strains and prices makes it easy for any budget. Patfromboston 1/23/20