Green2Go

The dispensary is just dirty, I can't stand this place, used it when I was nearby, but if you have any other location to use go there instead.

They DO NOT Honor their own return policy!! Avoid them if possible. You won’t have these issues at the Nirvana in Richland. G2G’s Return/exchange policy for vapes is 48/hrs. They tell you this every time when you buy a vape from them. I came in to return a battery and to exchange a damaged vape cartridge that I bought from them. The battery didn’t work and they tested it in front of me. Mary, the supervisor that was there, processed my return and said the return was noted as “suspicious”, which made no sense, but I didn’t give it much thought since they went ahead and processed my return. I came in again today, to return the UNOPENED vape cartridge that I got yesterday, and that same Mary told me that they would not be honoring their return policy because I returned the already BROKEN battery I bought from them the other day. - Make it make sense. Now they’re making me wait till Monday to speak with their manager, but by Monday the exchange policy will be void. Absolutely unethical and unprofessional. If you want good customer service I recommend you shop anywhere but here.

Mediocre at best. This place would’ve been out of business by now if competition came sooner. Go to Lucky Leaf or Pacific Outpost if you respect yourself

This place is changing a lot prices going up, I head the owner is getting a divorce so they gonna split the stuff so that’s why the prices are going higher and removing points/discounts. Sucks because this use to be my favorite shop.

I’m so thankful for Finleys G2G, they’ve been helping me for the past 9 years. If not for their knowledgeable and friendly staff I’d have to say, I’d for sure be hooked on pain pills and patches. And they have all the things you need to help you with your journey.

Great staff and great selection

I have shopped here countless times. many, many strains available. budtenders are knowledgeable and helpfull.

Always friendly and a great selection of tasty sativa pre-rolls! 10% off on Tuesdays

everyone is so helpful

Great prices on cartridges. I've saved around $10 per cart compared to Nirvana in Richland.

service was good

I walked out to 2 Sheriffs pulling up on my mom meditating in the parking lot. -piphongsi Security was rude to me as well did not understand I needed assistance after I told him I am legally blind.

These guys are doing their best right now. More people need to have patience instead of being so demanding for weed. Thank you green2go staff for doing your best.

EXTREMELY slow, SUPER LONG wait, small selection

The door man was extremely rude and unprofessional, felt like I was visiting a jail with the super weird setup. I felt extremely disrespected so spending any money here felt terrible. I get the pandemic, doesn't give you a right to be a dick. Wont be back

I used this love this place and its employees but now since the prices have been raised it seems the service has gone down. I usually have lots of questions about what strains are high in CBD because I use pot to medicate for pain. EVERY bud tender tells me “you should look at the menu before you come” and I do but unlike other places, G2Gs menu doesn’t post the CBD/THC content of their strains. It’s like $$ has become more important than getting people what they need. Not everyone just wants to get stoned.

Would give them a ZERO if I could! Have gone 3 times since they have opened. Service is very very slow! 1st time 35 min wait at original location. 2nd time was 3 weeks ago 45 minutes waiting with 12 people on staff behind the counter you have to look at selection on kiosks or online. online ordering is faster I hear but I saw it take 20 to 30 minutes for people standing in that line! 3rd time was today figured maybe I should give them 1 more try...Got there as I walked up people came out because of the wait, Guy checks my ID at the door(they always check it twice) and then asked me to wait outside in the cold and rain! They had 10 people working cash registers today.I told him I will never be back! The Bake shop in prosser has far better prices and selections never more than 5 mins in and out I will always make the drive from now on Green2Go has rude staff and very slow servers. 3 strikes your out guys don't know how you have any good reviews I personally haven't talked to anyone who actually likes your business just that you are in town. And I travel alot I've been to dispensaries in 6 states and 17 here in Washington This is the worst I have ever come across!!!

only shop amongst hundreds of thousands of people and their prices are outrageous and if they are somewhat reasonable priced the quality isn't there smh go black market y'all!

loved the people hands down! going back tomorrow😉

The Bud-tenders are rude. Almost every time I have gone in to this store (minus when they were a smaller operation) if I have had a question they treat me and my friend like we are complete idiots. While taking orders they interrupt each other to talk about things other than what the customer IN FRONT of them needs. The nicest person in the store to us is usually the guy that first checks our IDs. When we mentioned to them that the menu goes so fast it is hard to see let alone try to remember what is on it. Their response? We should go online and look at the menu before we get there and not worry about the menu they have at the store location. ok, thats a great idea and all, but It would still be nice to see the friggin' menu, that is there so you don't oh, I don't know, need to go and look at the menu BEFORE you get to the store. I am not always going to have a chance or even think to go online to check it out before I get there. WTF? I DO & WILL happily drive to Prosser or Oregon for better service AND better Mary Jane.

Shop here quite regularly and the service is usually okay, but tonight I successfully reserved an order online of a gram of concentrate from Dank Czar and received text confirmation that it was ready for pickup, 40 miles later I get to Green2Go and am told they don't have any of that left and nothing comparable. They showed me an $68 gram of rosin. Hard pass. I ended up walking out quite unhappy with a gram of GG4 silver label from Columbia Concentrates because I figured I had to get something. I think they need to be more diligent it ensuring their online menu is correct when ordering. And just maybe be kind and offer a small discount or something when you fuck up.. my 2 cents

I was a die hard customer until recently. I use to go in two times a week and spent around $75 to $100 each time. Would buy the $3 one gram joints. Recently went in and they had $2.50 1/2 gram joints. They were terrible, caused headache, because they were made from the shake from different kinds of weed. Then went in today and was told the $3 one grams has been raised to $5. Sorry not worth it. I would rather go out of town were I can still get quality joints at a reasonable price. Hope they realize that they need to find a competitive price and maintain quality, because what they are trying to do is sale low quality and high prices. All you are doing is driving your customers else where.

This location has multiple problems . first would be there parking lot. the whole area is very bumpy and full of holes. second there staff. they seem to lack the ability to keep there attention on one person. I went it and was being helped they stopped doing that and ran to hug a co worker .?? very unprofessional and lastly there prices. 60 a 8th is outrageous. and there 60 to 70 per gram oil is too much . so many problems they need to fix.

I have always had a pretty good experience here, I come here at least once a week. Tonight’s experience has completely changed my feelings about this place. Drove all the way out there after a long day of work, got to the door at 9:57. I don’t usually come this late but there was a counter full of people still waiting and purchasing, the open sign was on. I walked up to the door and it was locked, and I made eye contact with an employee that gave a very annoyed look through the glass and motioned the number “10” at me and proceeded to ignore me while helping the other customers. Green2go is not a close destination, so this was especially unpleasant to say the least.