Greenhand - Spokane

I believe my joints in a box were switched out for they are suppose to be in plastic wrapping in the box and one pack didn't have the wrapping and both same brand. I buy this brand at other stores and they were out, that's why I went to Greenhand for that brand. Very concerning

Ordered for the first time, used their promo code GH420 for 15 percent off first order. Went in to store and they did not honor their own promo. Said it was leafy that messed up the price. That’s a lie and they would have happily conducted the business of screwing over a customer if I had allowed it. Lost a customer for being dishonest. Hope y’all go under soon!

service: 5/5 (big up isaiah) management: 3/5 from previous reviews, i called to check if my online order was in stock, and what the prices were since the website didn't reflect the current deals. one farm i wanted had 30% off, and that wasn't listed anywhere on the site that i could see (i ended up buying an extra eighth because of the deal, so go ahead greenhand and show me the 30% banner and i can budget around that). upon calling, isaiah took care of filling me in on the various deals while ensuring they had everything i ordered in stock. when i got to the shop, isaiah was open and took care of everything during the transaction. one of the eighths was kinda light, and he promptly brought me two extra jars to choose from. it's a small thing for a buyer to have that choice, but i'm usually happier with the transaction when i'm able to grab a jar that looks visually fuller/denser. overall, this impeccable budtender made acquiring the goods a 10/10 experience. the cons: the general laziness or intentionally turbulent business practice of not having an updated website that properly reflects pricing and stock. cause then that makes me waste more of my and the budtenders time while i call and verify details that could've been listed on the website. one of the eighths was harvested on 2/05/2024 (11 months prior to time of review), and as you'd expect it's dried out completely and lacks any freshness. i realize now this is why the brand was on a 30% clearance, but it would've been nice for them to point out some of the eighths they're selling is crumbly old herb. perhaps the smallest issue, the parking situation leaves a lot to be desired.

I bought an eighth of what was labeled As cookies Medellin on the website. It was actually an eighth of lemonnade, Medellin. It was honestly terrible weed. Very dry. Lot of shake. Tasted like pure ass. I'm sorry but it's true. Never again. The store itself was great. That particular product sucked for the price.