Greenhand - Spokane

Super Bummed! Don't trust their menu. I drove all the way to their shop today because the updated menu said they had a certain strain I've been looking for by a specific grower. I get there & of course they don't have & haven't for a while. The guy who helped me was more interested in talking to other people instead of trying to help me. Then I ask about loyalty program & tells me about it says I need to get a text from them. ok??? How do I get a text when they don't have my number? Why can't i join loyalty program? Guy said its kinda weird or hard to sign up? This is a super jenky place. Not to mention no price list or menu in the store.

They NEVER update their leafly menu... pointless to even look at it, they won't have half of what they list.

I love this place !! the atmosphere is amazing, everyone is nice and helpful, & they have a great selection .. one of my favorites stores for sure .. 🙂

rude, disrespectful, and bitchy.

Budtenders were knowledgeable and products were priced appropriately

nice friendly knowledgable staff they are always on point irecommend gorilla glue and the princess lleia

Not a bad place but definitely need to educate the tenders a bit more.

Tried online for first time. Total waste of time. Online menu products do not accurately represent what is in stock. Special advertised on in store reader board inside store is not valid. Staff were very friendly and helpful.

The first time I went the female was very short, impatient and rude. I told her I was looking for CBD for help with migrains. She showed me 2 items, I asked which one was better. She shrugged her shoulders and glared at me. I thought maybee it was just a bad day. However the secound time I went it was along the same lines. I noticed both times the male customers were treated exceptionally well. Bottom Line: If your a female and want to be treated well Don't go here.

It is more expensive than most of the stores in town.

Guy really knew his stuff, recommend a few for street and anxiety, would go again

not the friendliest people. just go ti cinder or green leaf

Every time I’ve been there I just ask for the best indica or hybrid or flavor etc for a certain price they have and buy they’re recommendation perfect every time other places I’ve been it’s a toss of the dice what I get will be like

Starting off by saying that the selection is great and the quality is excellent, also within walking distance. However, the service I receive from the blue-haired budtender makes me want to shop elsewhere. I come in regularly, but every so often she'll give me a shifty look or mention how I look so young. She's even told me that I don't look like the person in my I.D... I'm very aware that I look young, but I'm a frequent regular and it gets really old. She recently told me that "You're always shaking when you come in and that makes me nervous that you look so nervous" and something about me looking 11 years old. You work in a place that sells what many consider medicine. I happen to suffer from a variety of medical issues including social anxiety and stomach problems. Marijuana is my relief most days. So before your employee offends a customer, she should take that into consideration.

The place is amazing and so are the employees, after the first visit it become a favorite! Always great atmosphere, and really friendly people I love it! 5 stars in every category!

Budtender with Blue Hair Must Go. I recieve excellent service from everyone except her. EVERYTIME. Kind of don't want to go back because of her.

They need to update their inventory on Leafly. Didn't have what I was looking for even though it showed they did on the app.

During my last visit, I was handed items and rang out before confirming they were the products I wanted. I was not able to inspect the packaging or contents before being told a total. I was also almost rang up for something I did not want, because the woman said "its better". This was the pink haired, middle aged tattooed woman I interacted. I feel as though my experience was not important, or that some form of prejudice was involved with the interaction. I actually ended my transaction and did not purchase what was rang up for me due to her. I will no longer be shopping at Greenhand and hope my feedback is appreciated and applied to operations.

I like it, most places in spokane make me nervous and feel rushed, but these guys are chill and don't like, pressure you. super chill and informative, and shout out to the dude that always wears the seahawks gear! He's like been working everytime I've been here haha

When I got home after my visit to the Green Hand, and discovered that the popular and uplifting Sativa I thought I was getting had only .8% THC, and was harvested 10-29-18, I was very disappointed. But then I realized that it was my fault for not paying attention. Bud tenders are not all alike. Everyone cannot be as good as Britany.

Out of date online menu.

Just bought an eighth of critter cookies. It is really good. Looks,smell, taste everything about it is good. And every time I go in the store it is a pleasant experience the store for one is a block and a half away from my house and inside the store is setup great. Alot of other places sometimes will have rude condescending people working in there but not greenhand every person I've ever dealt with in there has been extremely nice and helpful and the prices in there are among some of the best as far as I'm concerned, alot of other places still charging outrageous prices. I love this place and would recommend it to anyone looking for good prices good product and nice friendly helpful staff.

Love this place! Always enjoy shopping here, very helpful staff! Even the detail they put into explaining the quality and properties of bud your looking for

I've been here once and was pleased. Very cool vibe and great goodies for great prices. Going back soon.