Harvest HOC – Tucson – Blenman-Elm (Med/Rec)

THE WORST DISPENSARY IN TUCSON!!! I've given this place so many chances because it's the closest one to my house, but a bunch of monkeys could do a better job running a business. Every time I've come here something is wrong. The customer service is by far the worst in the city. Tonight I came in at 9:40, there was 5 people in the lobby, they told me it was too busy and they are NOT taking any more customers. Are you kidding me?!?!?!? That's just what happened tonight, their menu is never current on leafy or their own website lol, the employees act like the customers work for them, and the managers don't know anything about running a business or customer service. THIS PLACE SHOULD NOT BE IN BUSINESS!!!! NEVER GO HERE

This place continues to be the biggest corporate garbage brand of cannabis in arizona. Absolutely zero care for the cannabis community.

Terrible dispensary, worst in town, no service, long waits, expensive prices, just a terrible experience from beginning to end. Would not recommend to anyone, go some place else if you can Bronson

I keep giving this place another chance and today will be the last. Awful costumer service not friendly at all or knowledgeable. Very upset with this business and how it’s ran. Fix your inventory!!!!

The service is horrible even if I place an online order or even if I come at 7 am I still have to wait a full hour to be seen, either hire more people or get the lady at the window to process the online orders!! I need a new dispensary on grant

Harvest is close and convient, but I HATE going there. They always have 3-5 people working behind the glass while 6 ppl are waiting in the lobby and 1 person is being helped. Ive never been in and out in less then 45 mins! So I thought maybe if I ordered online it would be quicker, haha little did I know. This is the only dispensary ive been to where you place an online order, then they txt you its ready. Once you get there you go in the same line as the people already waiting to go in "the back". The only advantage or ordering online with harvest is they come to you, there is no fast online ordering pick up line, like everywhere else has. The last 3 times ive done online orders ive got the processing txt, then 2 hrs go by & I call them and they say they check the system randomly for orders so they dont get notified?!? Ooh my god this place is a MESS..all around! Ive tried reaching higher then the "managers" on site & they dont want to give any info out.

Very bummed that everywhere they advertised their patient appreciation week they didn’t mention only the 1st 50 patients to spend $100 would get an appreciation goodie bag. Waited an hour outside only to be told I wouldn’t get a bag bc I only had $40. Appreciate everyone not just the ones with money.

Basically the Walmart of dispensaries Low quality and low prices, paired with poor customer service from undertrained employees The waiting room is kinda cool for people watching

Come here because it’s close to my house but dread the wait. Even when I order through Leafly I still have to wait. Have been told that there is still a wait associated with online orders. Only come here when you absolutely have too.

I dont visit here often because prepack flowers are just trash but after my last experience I never will again. Had two things in mind that I wanted but checked in and waited. After about 30min and being short on time, I chose my items via leafly for pickup and then get a text 10min later saying my order is ready for pickup. Go to the window to be told since I had already checked in I would have to wait. What kind of business genius comes up with a policy that literally turns money away. If you have a customer that can get out quickly since they dont want to go in the back, guess what? You take their money so a competitor doesnt get it, you keep a customer happy and you keep the waiting room for people who actually want to go in the back. If you want to have some foolish stipulation on online orders then make sure people know that prior. Harvest will never receive my business and I will be sure to spread the word.

I'm a longtime medical patient and was told today over the phone that they no longer offer specials, EVEN TO MEDICAL PATIENTS, on their Vapes because of "high demand" since legalization. SERIOUSLY. I'm on a fixed income and can only go in every 3 months, when I've managed to save enough money for aforementioned vapes. Harvest obviously doesn't care about their medical patients anymore. I wrote the first five star review when they opened and haven't shopped anywhere since then. Guess that's it for me. I won't be back.

This place sucks. Charging $65 for an eighth is some bs and is exploitive during a time when people are out of jobs and relying on government income. Also the folks who live in the neighborhood aren’t happy with the way this place is operating. Huge lines with people not wearing masks and a shit ton of cars taking up drive through space.

the $140 for $14 used to be $200 a zip....fuck prop 207 and fuck corporate weed

the flower was okay, the wait was longer than expected for a pickup order. there's better product and prices elsewhere.

They always have the same strains on there top shelve. And the flower has to be retrimmed every time I induce it in my lungs. It's very dry and thc has to be at 15 on all strains cause it just makes u feel groogy like ur smoking more flower than anything like Reggie of the streets smh

Totally disregard fact that there is a pandemic going on. No masks or social distancing. Disregard for employees and patients. This is supposed to be a medical facility.

The place seemed nice when I went to check it out during my lunch break but when I went inside and couldn’t make a selection due to the time I had left for lunch and told that to the bud tender ... he just rolled his eyes and said thanks for a waste of time ... and wen I told him I would come back after work ... he told me I was no longer offered the new patient special. I felt that was very rude from an employee from harvest to be that way and have not even attempted to back even though they are so close to me and have heard they have good product.... hope others don’t go through wat I went through

This dispensary would be great if they could actually get through customers in a decent time frame. They lie about their wait times constantly and are completely unapologetic after telling you a 15 minutes wait and it ends up being an hour.

the broke boys crying bout 60/65 eighths that come straight from the official Cookies Co, Alien Labs, Connected Co don’t understand anything , can’t go into Gucci store w JC penny money you gotta know your lane. Harvest is a chill spot, w many options for your dollar I Can’t complain Harvest the only store to hold REAL INDOOR FROM CALI So be grateful you sad ass Tucson people , you can actually get a chance to smoke amazing indoor from Cali

I went to the harvest in Phx and had a great experience. wish I could say the same about the Tucson location my friend that recommended harvest warned me about an employee that was very rude to him but we went anyways because they do have great flower. from the moment I walked in the back this lady was very rude, pushy and downright disrespectful. It was the same person my friend warned me about (he was there with me and confirmed when we left). Honestly I most likely will not be going there very often because of this woman. Her name is Jessica and if her manager reads this you guys need to do something about it because if she did it to me and my friend I'm sure we are not the only ones. Not to mention they do not honor deals from the website. That is all terrible customer service from Jessica.

Misleading on new patient deal. Was told I could save it for a future visit, but when I finally asked to use it all I received was a "hard no" from management. Miscommunication seems to be the theme at this corporate nightmare of a dispensary. New patients beware, don't make the same mistake I did and put trust into this place. One star.

Jessica with the blu eyes is one of the most bitter people I've ever met working in customer service, she's worked there way too long without getting a major attitude adjustment. Manager needs to take her off the floor and put her in the parking lot sweeping the trash. Every time she is at the reception desk I cringe walking up.

disorganized and very unprofessional. you have to check in and still wait in line when it says order is ready for pickup.

Placed a order online when they opened. Harvest confirms the order within minutes. 45 minutes later i text and ask if my order is ready I get no response. About an hour later I get a text that there sold out. What a bunch of BS..Grow science and prime leaf here i come. Wont be shopping at harvest any longer!